MERCURY Complaints

TL*THE CONTACT OWNS A 2004 MERCURY MARAUDER. WHILE DRIVING DOWNHILL AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT DID NOT REALIZE THE FAILURE AND THE VEHICLE CONTINUED TO PROCEED DOWNHILL. THE FAILURE AND CURRENT MILEAGES WERE 73,137.

BRAKE PROBLEMS SINCE CAR HAS HAD 400 MILES ON IT. THE DEALER TURNED THE FRONT AND BACK ROTORS,AND REPLACED THE BRAKE PADS. THEN THERE WAS A RECALL ON THE BACK BRAKES. AND NOW THE CARS FRONT BRAKES VIBRATE, AND EVERY TIME IT RAINS THE ROTORS ON THE FRONT RUST. *TR

COMPLAINING ABOUT A 1999 MERCURY VILLAGER NOT HAVING A LATCH SYSTEM IN THE BACK SEATS. *TR

I HAVE READ DOZENS OF EXAMPLES OF THE SAME PROBLEM POSTED ON THIS SITE. IT APPEARS THAT MERCURY NEEDS TO MAKE A RECALL. ABOUT 6 MONTHS AGO MY BRAKE PEDAL RELEASED THE PRESSURE I HAD ON IT AND WENT ALL THE WAY TO THE FLOOR. I TOOK IT INTO THE BRAKE SHOP AND HAD MY HOSES, CALIPERS, AND BREAK LINES ALL COMPLETELY REPLACED. WITHIN 6 MONTHS, THE EXACT SAME THING HAS HAPPENED AGAIN. I DO NOT HAVE $500 TO SPEND EVERY SIX MONTHS ON A CAR THAT IS SUPPOSED TO BE RELIABLE AND DEPENDABLE. THIS IS UNACCEPTABLE. *TR

I HAVE A 2003 MERCURY MOUNTAINEER. I JUST RECENTLY FOUND OUT FROM A MECHANIC THAT THE RACKET PINION STEERING COLUMN IS LEAKING AND THE MECHANIC FEELS IT IS A MANUFACTURER DEFECT. I HAVE CONTACTED FORD AND THEY WILL NOT EVEN LOOK AT IT. *TR

IN APRIL, THE LEFT FRONT TIRE ON MY MERCURY GRAND MARQUIS WENT SUDDENLY FLAT AT HIGH SPEED ON AN INTERSTATE. THE PROBLEM WAS A SEPARATION OF THE VALVE STEM. DEALER REPLACED VALVE STEM AND TIRE UNDER WARRANTY. IN OCTOBER, MY RIGHT FRONT TIME WENT SUDDENLY FLAT, AGAIN AT HIGH SPEED ON AN INTERSTATE. PROBLEM WAS AGAIN SEPARATION OF THE VALVE STEM. MY SUBSEQUENT INSPECTION DISCLOSED THAT BOTH REAR VALVE STEMS WERE CRACKED AND ABOUT TO SEPARATE AS WELL. DEALER REPLACED 3 VALVE STEMS AND TIRE UNDER WARRANTY. I BELIEVE THE FAILURES CAN BE TRACED TO TECH INTERNATIONAL MODEL TR413 VALVE STEMS, WHICH I UNDERSTAND WERE ORIGINAL EQUIPMENT ON MY VEHICLE AND HAVE HAD NUMEROUS FAILURES. I WOULD URGE NHTSA TO ISSUE AN IMMEDIATE RECALL ON VEHICLES WITH THOSE VALVE STEMS . MILEAGE ON MY VEHICLE AT SECOND FAILURE WAS 5945. *TR

MY WIFE WAS CLOSING THE REAR WINDOW PORTION OF THE REAR HATCH AND THE 2 HINGES SNAPPED OFF AND THE WHOLE WINDOW FELL DOWN TO THE BUMPER SHE HAD TO GET A CHAIR TO PUT UNDER IT SO IT DIDN'T CRASH TO THE FLOOR ALL THIS BY HERSELF TRYING TO TAKE THE KIDS TO SCHOOL SHE COULD NOT GO ANYWHERE I THINK WHAT IT ACTUALLY IS THE STRUTS ARE BAD AND THEY ARE WHAT CAUSED THE PROBLEM. *TR

ADD TO YOUR LIST OF COMPLAINTS OF SPARK PLUG EJECTION FROM THE ALUMINUM HEAD. THIS IS A FORD MOTOR COMPANY DESIGN FLAW THAT THEY REFUSE TO RESOLVE. TOTAL PARTS AND LABOR TO FIX = $3,372.50. *TR

WHILE BACKING CAR FROM LAWN ONTO DRIVEWAY (NOT A SIGNIFICANT INCLINE), I HEARD A LOUD NOISE. LATER WHEN I DROVE THE CAR I HEARD A CONTINUOUS NOISE FROM THE REAR (THOUGHT SOMETHING BROKE IN THE BRAKE ASSEMBLY BUT DISCOVERED SPRING RUBBING ON TIRE). THE REPAIR SHOP INSPECTED AND FOUND A BROKEN REAR SPRING. THEY REPLACED BOTH SPRINGS (UNCLEAR IF 1 OR BOTH WERE BROKEN). *TR

WHILE HAVING TIRES ROTATED AT SAM'S CLUB, THE TECHNICIAN NOTIFIED ME THAT BOTH REAR SPRINGS WERE BROKEN. *TR