MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 MINI COOPER- KINGSPORT, TN
TL* THE CONTACT OWNS A 2010 MINI COOPER. WHILE DRIVING 45 MPH, THE VEHICLE MADE AN ABNORMAL NOISE. AFTER SAFELY PULLING THE VEHICLE OFF THE ROAD, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BLUE RIDGE MOTOR WORK (2424 FORT HENRY DR., KINGSPORT, TN) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST DUE TO NO RECALLS BEING ATTRIBUTED TO THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MINI COOPER S COUNTRYMAN- KENNEWICK, WA
ENGHINE LIGHT HAS BEEN COMING ON SINCE PURCHASE IN 2015 AND WE HAVE ALREADY INVESTED SEVERL $ TRYING TO GET TO THE HEART OF THE PROBLEM. IT ALWAYS COME BACK ON POWER LOSS AND RATTLING SOUND TOOK TO BMW DEALER AND PAID FOR "TROUBLESHOOTING" WAS TOLD BY BMW SERVICE TECH NOT TO DRIVE THE CAR AS IT COULD SMOKE AD DIE! THE TIMING CHAIN AND GUIDES NEED TO BE REPLACED. THERE WAS A RECALL AND LAWSUIT FOR THIS THROUGH 2010 BUT MY VEHICLE IS A 2011....CAR COULD SMOKE OUT AND DIE ANY MOMENT. 86272 MILES YEAR 2011 CALLED BMW FILED A COMPLAINT BUT THATS NOT FIXING THE ISSUE. WE DO NOT FEEL THAT WE SHOULD INVEST ANOTHER 5K+TO FIX THIS ISSUE.
Source: NHTSA WEB SITE -
2011 MINI COOPER S- NEW ROCHELLE, NY
TL* THE CONTACT OWNS A 2011 MINI COOPER S. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WHILE DRIVING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (RAY CATENA MINI OF WESTCHESTER, 9543 TARRYTOWN RD, WHITE PLAINS, NY 10607) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 MINI COOPER S- BROOKLYN, NY
TL* THE CONTACT OWNS A 2012 MINI COOPER S. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE CARPET WAS WET. ALSO, WHILE DRIVING, THE SOUND OF WATER SWISHING AROUND COULD BE HEARD COMING FROM THE BOTTOM AND THE TOP OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE ALARM WOULD INDEPENDENTLY ACTIVATE. THE VEHICLE WAS TAKEN TO MINI OF MANHATTAN (793 11TH AVE, NEW YORK, NY 10019, (212) 586-6464), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 MINI COOPER S- ORANGE PARK, FL
TL* THE CONTACT OWNS A 2010 MINI COOPER S. THE CONTACT STATED THAT THE ENGINE SEIZED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TOM BUSH MINI (9881 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 371-4360) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 MINI COOPER COUNTRYMAN- MEDFORD, NJ
TL* THE CONTACT OWNED A 2012 MINI COOPER COUNTRYMAN. WHILE THE VEHICLE WAS STATIONARY, IT CAUGHT FIRE WITHOUT WARNING. THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE NEAR THE ENGINE. THE VEHICLE BECAME ENGULFED IN FLAMES IMMEDIATELY. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED AND TOWED. MINI OF MT. LAUREL (1311 NJ-73, MT. LAUREL, NEW JERSEY) WAS MADE AWARE OF THE FIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING) A YEAR AND A HALF AFTER THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MINI COOPER S CLUBMAN- SUGAR LAND, TX
I WAS TRYING TO MAKE A RIGHT TURN GOING ON A 35MPH STREET AND MY CAR DID NOT TURN RIGHT WHEN I TRIED TO GO INTO A STREET AND IT WENT STRAIGHT INTO A TREE AND MY CAR WAS ALMOST OR MAY BE TOTALED BECAUSE OF THIS. I BELIEVE THE STEERING WHEEL WAS FAULTY. I COULD HAVE HIT A CONCRETE WALL BUT THE TREE I RAN INTO SAVED MY LIFE. I AM NOT SURE IF THERE HAS BEEN OTHER REPORTS FOR THIS LATELY BUT I WANT TO BE SAFE AND IF THE STEERING WHEEL DID NOT FUNCTION RIGHT THEN I BELIEVE THERE SHOULD BE A RECALL FOR THIS.
Source: NHTSA WEB SITE -
2007 MINI COOPER S- AUSTELL, GA
TAKATA RECALL, I HAVE A 2007 MINI COOPER THAT ONLY HAS 84000 MILES AND HAVE HAD TO HAVE THE TIME CHAIN REPLACE 4 TIMES. THE REPAIR GARAGE IS TELLING ME THAT MINI KEEPS UPDATING THE KITS FOR EVERY REPAIR. THE TIME CHAIN WAS REPLACED IN 2009, 2012,2016,2018. ONCE THING THEY DID TELL ME THAT I DON'T KEEP ENOUGH OIL IN THE CAR, BUT IF THE OIL LIGHT DOESN'T COME ON HOW AM I TO KNOW THIS. I DON'T HAVE $2000.00 TO $2500.00 EVERY COUPLE OF YEARS TO KEEP GETTING THE CAR REPAIRED. SO I'M THINKING ABOUT GETTING READ OF THE CAR. HAS ANYONE ELSE HAD THIS PROBLEM.
Source: NHTSA WEB SITE -
2014 MINI COOPER S- DALY CITY, CA
THE F56 HORN IS NOT SENSITIVE, AND REQUIRES AGGRESSIVE PUSHING TO SOUND, CREATING A SAFETY HAZARD.
Source: NHTSA WEB SITE -
2009 MINI COOPER- COOLIDGE, GA
MY PASSENGER SIDE AIRBAG LIGHT STAYS ON CONSTANTLY, EVEN IF SOMEONE IS SITTING THERE
Source: NHTSA WEB SITE