MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 MINI COOPER COUNTRYMAN- ALEXANDRIA, VA
TL* THE CONTACT OWNS A 2012 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE TEMPERATURE GAUGE INDICATOR FLASHED TO TURN THE VEHICLE OFF DUE TO OVERHEATING. THE DEALER (MINI COOPER OF ALEXANDRIA, 5990 DUKE ST, ALEXANDRIA, VA 22304, (703) 751-4630) WAS CONTACTED AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALL CAMPAIGNS. THE DEALER DID NOT DIAGNOSE THE VEHICLE, BUT ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. *TT CONSUMER STATED OTHER MINI COOPER COUNTRYMAN VEHICLES, SAME YEAR, MAKE, AND MODEL HAD RECALLS FOR THIS EXACT ISSUE,HOWEVER, THIS VIN WAS NOT INCLUDED IN THE RECALL. RECALL 18V248000- ELECTRIC AUXILLARY WATER PUMP FAILS AND OVER HEATS-MINI COOPER COUNTRYMAN S 2012 AFFECTED. MY VIN NOT INCLUDED IN THE RECALL,DESPITE EXPERIENCING THIS EXACT ISSUE. WATER PUMP AND RELEVANT PARTS. UPDATED 10/9/18*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 MINI COOPER COUNTRYMAN- ALEXANDRIA, VA
CONFIRMED WITH MECHANIC FAULTY ELECTRIC AUXILIARY WATER PUMP, HOWEVER, MY VIN IS NOT LISTED IN THIS EXACT ISSUE THAT IS BEING RECALLED.
Source: NHTSA WEB SITE -
2008 MINI COOPER S- CHAPEL HILL, NC
THE VEHICLE LOST POWER WHILE DRIVING ON THE HIGHWAY AND A MINI DEALERSHIP HAS CONFIRMED THAT THE TIMING CHAIN IS THE PROBLEM ALONG WITH THE VALVES (POSSIBLY CAUSED BY THE TIMING BEING OFF). MULTIPLE CONVERSATIONS WITH MINI CUSTOMER RELATIONS HAVE GOTTEN NO WHERE AND THE MANUFACTURER REFUSES TO TAKE RESPONSIBILITY FOR THE KNOWN ISSUES WITH THE TIMING CHAIN IN THIS VEHICLE. DESPITE A CLASS ACTION LAWSUIT SPECIFICALLY ABOUT THE TIMING CHAIN, NO RECALL HAS BEEN ISSUED AND THE MANUFACTURER REFUSES TO ASSIST CUSTOMERS WITH NECESSARY REPAIRS TO THIS DEFECTIVE PART (AND OTHER DAMAGE CAUSED BY THE DEFECT). THESE TIMING CHAIN ISSUES ARE NOT ONLY AN UNDUE BURDEN ON THE CONSUMER, THEY CAN BE POTENTIALLY FATAL IF A TIMING CHAIN FAILS AT AN UNFORTUNATE MOMENT. MINI NEEDS TO ISSUE A RECALL.
Source: NHTSA WEB SITE -
2013 MINI COOPER S- GARLAND, TX
HORN IS NOT WORKING. MY HUSBAND HAS THE SAME MAKE AND MODEL AND HIS IS NOT WORKING AS WELL. I WAS ON MY WAY TO WORK AND TRIED TO HONK, ON A FEW OCCASIONS, AT OTHER DRIVERS THAT WERE ABOUT TO HIT ME BUT THE HORN DIDN'T WORK.
Source: NHTSA WEB SITE -
2010 MINI COOPER- SAN LORENZO, CA
'DEATH RATTLE,' A RATTLING SOUND THAT COMES FROM THE PASSENGER SIDE OF THE VEHICLE. 002D50 DME:SUPER KNOCKING 002D9C DME: KNOWCKSENSOR, SIGNAL CAR RUNS ROUGH FOUND SUPER KNOCKING PLAUSIBLITY FAULTS AND RATTLING FROM THE ENGINE. TIMING CHANIN IS FAULTY REPLACED TIMING CHAIN CRANKSHAFT PULLEY BOLT TIMING CHAIN KIT CHAIN GUIDE BOLT SEAL CHAIN GUIDE BOLT SEAL TIMING RAIL BOLT CAMSHAFT BOLT CAMSHAFT BOLT SPARK PLUG ILZKBR7B-8D TIMING RAIL BOLT VALVE COVER GASKET SET BROKEN TIMING CHAIN GUIDE ==COMPLAINT== BROKEN TIMING CHAIN GUIDE IN OIL PAN ==CAUSE== CORRECTION: REMOVED OIL PAN, CLEANED CLOGGED OIL PUMP AND RESEALED OIL PAN CHEMICAL GASKET BMW OIL SERVICE COST OF ALL REPAIR IS LABOR$1450.00 PARTS$534.89 TAX$52.15 TOTAL$1922.04 PAID$1922.04
Source: NHTSA WEB SITE -
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2009 MINI COOPER S- NEW HAVEN, CT
MY 2009 MINI COOPER S MADE RATTLE NOISE AND THE WHOLE TIMING CHAIN GOT REPLACED PLUS THE THERMOSTAT HOUSE AND WATER PUMP! THE ENGINE LIGHT STILL KEEPS ON AFTER TROUBLE-SHOOTING BY MY MECHANICS, WHICH MIGHT BE THE COMPUTER ISSUE WHICH HAS TO BE FIGURED OUT SOON! THE TIMING CHAIN ISSUE SHOULD BE UNDER FULLY-COVERED BY MANUFACTURER SINCE TOO MANY MINI COOPER OWNER HAVE THE SAME PROBLEM AND PAID THOUSAND OF DOLLARS TO FIX IT! MY MINI IS ONLY ABOUT 55K MILES AND ALREADY HAS TIMING CHAIN ISSUE!
Source: NHTSA WEB SITE -
2014 MINI COOPER- NEWPORT BEACH, CA
MY INSURANCE HAS ASKED ME TO FILE THIS COMPLAINT AS MY VEHICLE'SAIRBAGS DEPLOYED AT AN IMPACT UNDER 5 MPH LEADING TO THE CONCLUSION THAT THE AIRBAG SENSOR IN MY CAR IS FAULTY.ON FRIDAY, JULY 6TH AT 10:15 AM I WAS DRIVING ON THE 405 N IN BUMPER TO BUMPER FREEWAY TRAFFIC, IT WAS A CLEAR DAY WITH GOOD VISIBILITY AND ROAD CONDITIONS. THE TWO VEHICLE'S INVOLVED IN THE MINOR COLLISIONWERE MY 2014 MINI COUNTRYMAN AND A 2017 INFINITY. MANYCARS WERE CUTTING OVER TO THE RIGHT TO GET ONTO THE UPCOMING 55 NORTH AND SOUTHBOUND INTERCHANGE HIGHWAY. ASI WAS MERGING TO THE LEFT A GREY CAR SPED BY TO MERGE RIGHT CAUSING ME TO MERGE BACK INTO MY LANE. HOWEVER, THE WHITE INFINITY AHEADHAD HIT THE BRAKES CAUSING ME TOTAP HER REAR BUMPER AT AN IMPACT UNDER 5 MPH. THEN THE THREE DRIVER'S SIDE AIRBAGS DEPLOYED. I IMMEDIATELY CALLED 911 AND THEY TRANSFERRED ME TO THE CHP. AFTER HANGING UP, I GOT OUT OF MY CAR AND THE OTHER DRIVER AND IEXCHANGED INFORMATION. THE OTHER DRIVER LEFT WITHIN 5 MINUTES AS HERBUMPER WAS LEFT WITH ONLY A MINOR SCRATCH, AND NO DENTS OR BUMPS.I GOT BACK IN MY VEHICLE AND WAITED FOR THE CHP. WHEN THE OFFICER ARRIVED, HE PUSHED MY CAR TO THE RIGHT SIDE OF THE ROAD. WE WAITED FOR THE AAA TOW TRUCK. NO ACCIDENT REPORT WAS TAKEN AS THERE WAS NO ACCUSATIONS OR INJURY. THE TOW TRUCK DROVE MY VEHICLE TO THE NEAREST MINI DEALERSHIP.MY INSURANCE COMPANY WANTS TO MOVE FORWARD AND FIX BOTH CARS' MINOR DAMAGE AND REPAIR MY VEHICLE'S AIRBAGS. THECOST PER AIRBAG RANGES FROM $1000 TO $2000.HOW VERY UNFORTUNATE GIVEN THE EXTREMELY MINOR DAMAGE INVOLVED.FROM WHAT I HAVE GATHERED, I'VE FOUND THAT AIRBAGSARE TO DEPLOY AT AN ABSOLUTE MINIMUM SPEED OF 10 MPH. GIVEN THE FACT THAT THE AFOREMENTIONED COLLISION OCCURRED BELOW 10 MPH, IT IS THEREFORE TO BE ASSUMED THAT SOME SORT OF ERROR OCCURRED CAUSING THE DEPLOYMENT OF MY VEHICLE'S AIRBAGS.
Source: NHTSA WEB SITE -
2009 MINI COOPER S- RALEIGH, NC
TAKATA RECALL. PASSENGER AIRBAG LIGHT PERMANENTLY ON. MECHANIC DIAGNOSED AND SAY IT WILL BE $1400 TO REPLACE.
Source: NHTSA WEB SITE -
2016 MINI COUNTRYMAN- ALEXANDRIA, VA
WHILE DRIVING HOME, ON HIGHWAY, AT HIGHWAY SPEEDS, I HAD THE REAR SUNROOF EXPLODE. HEARD A SINGLE CRACK, THEN ~30 SECONDS LATER, SUNROOF EXPLODED. LARGER PIECES OF GLASS CAUGHT BY SUN NET, HOWEVER, FINE PARTICLES OF GLASS NOW COVER REAR SEAT. NO KNOWN PRIOR DAMAGE.
Source: NHTSA WEB SITE -
2008 MINI COOPER- MONTEREY PARK, CA
AIR BAG WARNING LIGHT ON SPEEDOMETER IS ON. I HAVE HAD IT RESET AND IT COMES BACK ON. THE FAILURE CODE IS "93B1 HEAD AIRBAG, FRONT PASSENGER." WHAT HAS FAILED HAS NOT BEEN DETERMINED YET. THE VEHICLE MILEAGE IS 112,000 MILES. THIS WARNING CAME ON WHILE THE VEHICLE WAS STATIONARY, PARKED.WHEN THE CODE IS RESET, IT WILL STAY OFF FOR AWHILE AND THEN RETURN.
Source: NHTSA WEB SITE