MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 MINI COOPER- UPLAND, CA
VEHICLE WAS IN MOTION ON A HIGHWAY AND, AFTER GOING OVER SEVERAL POT HOLES, THE ENGINE TEMPERATURE WARNING LIGHT CAME ON. THE ENGINE POWER WAS REDUCED, AND THE ENGINE FAILURE LIGHT ALSO APPEARED. THIS IS WHEN I PULLED OVER INTO THE OFF RAMP, AND THE VEHICLE CAME TO A SPUTTERING STOP. I PLACED THE CAR IN NEUTRAL AND PUSHED IT TO THE DIRT SIDE LANE OF THE OFF RAMP. I OPENED THE HOOD, SMELLED SOMETHING BURNING, AND SAW SMOKE COMING FROM THE ENGINE. I COULD SEE BURNT CIRCUITS, BURNT PLASTIC, AND COOLANT LEAKING ALL OVER THE ENGINE AND EXPOSED WIRING. HAD IT NOT BEEN FOR IMMEDIATELY EXITING ONTO THE OFF RAMP, THE VEHICLE WOULD HAVE STOPPED IN THE MIDDLE OF THE HIGHWAY WITHOUT WARNING. I COULD HAVE ALMOST DIED BECAUSE OF THE FIRE; THIS FAULTY ENGINEERING BY BMW/MINI HAS ALREADY TAKEN THE LIFE OF A DRIVER IN SOUTH KOREA. BMW ISSUED A RECALL OF THE 2012 MINI COOPER S ROADSTER IN SOUTH KOREA, BUT WHEN I HAD THE CAR TOWED TO ONE OF THEIR SERVICE CENTERS, THE TECHNICIANS WERE UNAWARE OF THIS MANUFACTURING DEFECT AND STATED THAT THE REPAIR PARTS ARE UNAVAILABLE. I SEE THAT MY VEHICLE HAS BEEN RECALLED, BUT WHEN I TYPE IN MY VIN, NO RECALL IS ATTACHED TO MY VEHICLE. BMW/MINI IS TAKING NO ACTION; THEY ARE HARMING AND KILLING DRIVERS OF ITS VEHICLES.
Source: NHTSA WEB SITE -
2012 MINI COOPER- UPLAND, CA
VEHICLE WAS IN MOTION ON A HIGHWAY AND, AFTER GOING OVER SEVERAL POT HOLES, THE ENGINE TEMPERATURE WARNING LIGHT CAME ON. THE ENGINE POWER WAS REDUCED, AND THE ENGINE FAILURE LIGHT ALSO APPEARED. THIS IS WHEN I PULLED OVER INTO THE OFF RAMP, AND THE VEHICLE CAME TO A SPUTTERING STOP. I PLACED THE CAR IN NEUTRAL AND PUSHED IT TO THE DIRT SIDE LANE OF THE OFF RAMP. I OPENED THE HOOD, SMELLED SOMETHING BURNING, AND SAW SMOKE COMING FROM THE ENGINE. I COULD SEE BURNT CIRCUITS, BURNT PLASTIC, AND COOLANT LEAKING ALL OVER THE ENGINE AND EXPOSED WIRING. HAD IT NOT BEEN FOR IMMEDIATELY EXITING ONTO THE OFF RAMP, THE VEHICLE WOULD HAVE STOPPED IN THE MIDDLE OF THE HIGHWAY WITHOUT WARNING. I COULD HAVE ALMOST DIED BECAUSE OF THE FIRE; THIS FAULTY ENGINEERING BY BMW/MINI HAS ALREADY TAKEN THE LIFE OF A DRIVER IN SOUTH KOREA. BMW ISSUED A RECALL OF THE 2012 MINI COOPER S ROADSTER, BUT WHEN I HAD THE CAR TOWED TO ONE OF THEIR SERVICE CENTERS, THE TECHNICIANS WERE UNAWARE OF THIS MANUFACTURING DEFECT AND STATED THAT THE REPAIR PARTS ARE UNAVAILABLE. I SEE THAT MY VEHICLE HAS BEEN RECALLED, BUT WHEN I TYPE IN MY VIN, NO RECALL IS ATTACHED TO MY VEHICLE. BMW/MINI IS TAKING NO ACTION; THEY ARE HARMING AND KILLING DRIVERS OF ITS VEHICLES.
Source: NHTSA WEB SITE -
2012 MINI COOPER- UPLAND, CA
VEHICLE WAS IN MOTION ON A HIGHWAY AND AFTER GOING OVER SEVERAL POT HOLES THE ENGINE TEMPERATURE WARNING LIGHT CAME ON. THE ENGINE POWER WAS REDUCED AND AN ENGINE FAILURE LIGHT ALSO APPEARED. THIS IS WHEN I PULLED OVER INTO THE OFF RAMP AND THE VEHICLE CAME TO A SPUTTERING STOP. I PLACED THE CAR IN NEUTRAL AND PUSHED IT TO THE DIRT SIDE LANE OF THE OFF RAMP. I OPENED THE HOOD, SMELLED SOMETHING BURNING, AND SAW SMOKE COMING FROM THE ENGINE. I COULD SEE BURNT CIRCUITS, BURNT PLASTIC, AND COOLANT LEAKING ALL OVER THE ENGINE AND EXPOSED WIRING. HAD IT NOT BEEN FOR IMMEDIATELY EXITING ONTO THE OFF-RAMP, THE VEHICLE WOULD HAVE STOPPED IN THE MIDDLE OF THE HIGHWAY WITHOUT WARNING.
Source: NHTSA WEB SITE -
2015 MINI COOPER- KINGSTON, PA
TIMING BELT DEFECTIVE LEADING TO SERIOUS ENGINE FAILURE REQUIRING REPLACEMENT. WITHIN TWO WEEKS OF REPLACEMENT ENGINE AGAIN WAS DEFECTIVE REQUIRING A SECOND REPLACEMENT.
Source: NHTSA WEB SITE -
2019 MINI COOPER- ABINGDON, MD
THIS IS SECOND INCIDENT THAT OCCURRED WITH BRAND NEW MINI COOPER 2019 WITH SAME EXACT ISSUE THAT AGAIN ALMOST CAUSED A NEAR FATAL ACCIDENT. WHILE DRIVING ON HIGHWAY, AT HIGHWAY SPEED THE CAR PRECIPITOUSLY MALFUNCTIONED AND CAR LOCKED UP AND WOULD ALLOW ME TO MAINTAIN SPEED- NOR ACCELERATE. I WAS UNABLE TO MAINTAIN SPEED OF THE CAR THEREFORE STARTED TO LOSE SPEED AND DECELERATE. THE VEHICLES BEHIND ME COULD NOT TELL THAT I WAS SUDDENLY LOSING SPEED AND I WAS ALMOST INVOLVING A NEAR FATAL COLLISION AGAIN. I HAD BEEN DRIVING ON THE HIGHWAY FOR ABOUT 5 -10 MINUTES PRIOR TO THIS PRECIPITOUSLY OCCURRING. THIS WAS THE SAME SITUATION I EXPERIENCED WITH A BRAND NEW MINI COOPER 2019 MODEL A WEEK EARLIER. THE CAR WAS TOWED TO THE DEALERSHIP AND THEY NOTED THAT THE CRANK SHAFT SPEED PULSE GENERATOR SENSOR WAS NO GOOD AND HAD MALFUNCTIONED. AS THIS IS A REPEAT ISSUE AND VERY SERIOUS AS IT ALMOST CAUSED 2 NEAR FATAL INCIDENTS, I AM CONCERNED THAT THE MAKER OF THE VEHICLE IS NOT DOING THEIR DUE DILIGENCE TO ENSURE THAT OTHER 2019 MODELS ARE SAFE. I HAVE BEEN TOLD OTHER MINI MODELS WERE HAS EXPERIENCED SAME MALFUNCTION. THIS INCIDENT AND THE OTHER BOTH OCCURRED AT HIGHWAY SPEED WHICH CREATES A VERY DANGEROUS SET UP AFTER THE VEHICLES HAD BEEN DRIVEN FOR A FEW MILES ON THE HIGHWAY AND IN WET CONDITIONS.
Source: NHTSA WEB SITE -
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2019 MINI COOPER- ABINGDON, MD
THIS IS A BRAND MODEL AND BRAND NEW CAR THAT I HAD JUST PURCHASED AND WAS DRIVING HOME FROM BUYING IT- I HAD NOT EVEN OWNED FOR A COUPLE OF HOURS. WHILE ON MY WAY HOME VEHICLE MALFUNCTIONED AND HAD NEAR FATAL COLLISION. WHILE DRIVING ON HIGHWAY - AT HIGHWAY SPEED I WAS UNABLE TO CONTROL CAR AND MAINTAIN SPEED. ENGINE SEEMINGLY LOCKED UP AND AS I WAS UNABLE TO CONTROL CAR ALMOST CAUSED A NEAR FATAL COLLISION AS CAR BEHIND ME DID NOT REALIZE I WAS LOSING SPEED. TAKEN TO DEALERSHIP AND THEY NOTED THE CRANKSHAFT SPEED PULSE GENERATOR SENSOR HAD MALFUNCTIONED.
Source: NHTSA WEB SITE -
2007 MINI COOPER S- BOYNTON BEACH, FL
TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT THERE WAS A CATASTROPHIC ENGINE FAILURE WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO BRAMAN MINI OF PALM BEACH (2815 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, (561) 257-4774). THE DEALER INDICATED THAT THE MANUFACTURER SERVICE CAMPAIGN WAS ONLY TO ADDRESS REPLACING THE TIMING CHAIN AND THAT THE REPLACEMENT OF THE ENGINE ASSEMBLY WAS NOT INCLUDED IN THE MANUFACTURER'S GUIDELINES OF THE SERVICE CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY COULD APPROVE THE DEALER REPLACING THE TIMING CHAIN AND THE ENGINE ASSEMBLY. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 MINI COOPER S- BOYNTON BEACH, FL
MY VEHICLE IS CURRENTLY @ BRAMAN BMW WPB (5612423210) FOR A TIMING CHAIN PROBLEM WHICH WAS UNDER RECALL. THE SERVICE ADVISOR CALLED ME AND NOTIFIED ME THAT THE TIMING CHAIN BROKE INSIDE THE ENGINE & COMPLETELY DESTROYED THE MOTOR. TE TIMING CHAIN JOB ALONE ESTIMATE IS $3800, BUT THEYVE NOTIFIED ME THAT THE ENGINE IS UNREPAIRABLE & MUST BE REPLACED! THEY ALSO FAILED TO ACKNOWLEDGE THAT THIS HAPPEN WHILST DRIVING ON AN INTERSTATE, ALMOST CAUSING A HUGE ACCIDENT!! PLEASE HELP!! MINI APPARENTLY CARES MORE ABOUT MONEY THAN LIVES!!
Source: NHTSA WEB SITE -
2015 MINI COOPER- BANNING, CA
I GOT THE AIR BAD WARNING A FEW MONTHS AGO WHILE DRIVING THE SIGNAL WITH A LIL AIRBAG ON MY DASH BOARD. I CALLED THE DEALER TOOK IT IN AND THE DEALER SAID MY CAR WAS OUT OF WARRANTY. THEY DIDN'T CHECK TO SEE IF THIS ISSUE WAS A RECALL THEY JUST CARED ABOUT FIXING IT IF I PAID THEM. SINCE THEN I GET THE AIRBAG WARNING EVERY TIME THE CAR IS ON.
Source: NHTSA WEB SITE -
2005 MINI COOPER- MURRYSVILLE, PA
BEFORE I BOUGHT THE CAR IT WAS REAR-ENDED FROM LOSING SPEED BECAUSE THE TRANSMISSION WAS SLIPPING. THIS IS IN THE DESIGN OF THIS YEAR OF MINI COOPER AS I AM FINDING THAT IT IS ON THE INTERNET AS JUST A BAD DESIGN. I CAN'T GET ANYONE TO WORK ON IT FOR A REASONABLE PRICE. I'M HOPING THERE'S SOME HELP OUT THERE FOR UNSUSPECTING INNOCENT PEOPLE LIKE ME WHO THOUGHT THEY WERE GETTING A GOOD CAR AND NOW IT IS JUST UNSAFE AS I HAVE HAD TO TOW IT 3 TIMES NOW AND I'VE ONLY HAD IT SINCE MAY OF THIS YEAR 2018.
Source: NHTSA WEB SITE