MINI Complaints

OUR 2013 MINICOOPER COUNTRYMAN S ALL 4 WITH 30,400 MILES ON, WAS CAUGHT ON FIRE ON NOVERBER-11-2017 IN DEDHAM MA. THE CAR WAS PARKED IN A GARAGE WHILE THE ENGINE WAS TURNED OFF. CAR DID NOT INDICATE ANY WARNINGS AND WE DIDN'T OBSERVE ANYTHING OUT OF ORDINARY. FIRE WAS PUT IN CHECK BY SPRINKLERS IN THE GARAGE AND DEDHAM CITY FIRE DEPARTMENT HAD TO PUT THE GARAGE ON LOCK DOWN UNTIL THEY TURN OFF THE FIRE AND THE GARAGE WAS SAFE TO ENTER. THE 3 STORIED OFFICE BUILDING WAS GIVEN A HOLIDAY AS THEY COULDN'T STAY IN THE BUILDING DUE TO SMOKE SMELL. WE HAVE OUR BABY CAR SEAT AND FEW OTHER BELONGINGS IN THE CAR, BUT ALL OF THEM WERE DAMAGED IN THE FIRE. WE HAVE INFORMED THE CAR DEALERSHIP THAT SOLD THIS CAR TO US AND THE MINI CUSTOMER RELATIONS DEPARTMENT, BUT BOTH OF THEM DIDN'T SHARE OUR CONCERN FOR SAFETY. WE WISH THE NHTSA WOULD CONSIDER THIS MATTER SERIOUSLY AS IT COULD HAPPEN TO OTHER MINIS. THANK YOU

I SCHEDULED 2 APPOINTMENTS WITH BRIAN HARRIS MINI. THEY HAD MY VEHICLE FOR AROUND 8 HOURS AND BOTH TIMES THE REPLACEMENT PART WAS BROKEN. NOW ALL OF MY AIRBAG LIGHTS ARE ON AND I DON'T EVEN KNOW IF THE DRIVER AIRBAG IS FUNCTIONING. THEY SAID THEY WOULD CALL ME AS SOON AS ANOTHER PART CAME IN AND COME PICK UP MY VEHICLE SO I DIDN'T HAVE TO MAKE ARRANGEMENTS TO LEAVE IT THERE. I HAVE NOT HEARD BACK FROM THEM IN 2 WEEKS. I EVEN CONTACTED MINIUSA ABOUT THIS.

I WAS APPROACHING A CORNER ON A BACK ROAD AND HALF WAY THROUGH THE POWER STEERING FAILED WHICH CAUSED THE CAR TO GO OFF THE ROAD ROLLING TWO AND A HALF TIMES LANDING ON THE ROOF.

WHILE IN BUMPER TO BUMPER TRAFFIC CAR LUNGED WHILE ACCELERATING. WAS AT A COMPLETE STOP THEN LIFTED OFF BRAKE AND BEGAN TO FEED IN GAS WHEN THE TRANSMISSION SHIFTED FROM FIRST TO SECOND (AUTOMATIC TRANSMISSION) THE CAR LUNGED OR JUMPED FORWARD. THE ACTION WAS SO SEVERE MY FIRST ACTION AFTER HITTING BRAKES WAS TO CHECK REAR VIEW MIRROR THINKING I HAD BEEN REAR ENDED. CAR HAS 19700 MILES AND WENT INTO OTTOS MINI FOR EVALUATION AND REPAIR OF OTHER ISSUES AND WAS TOLD TRANSMISSION IS IN NORMAL WORKING ORDER. HOWEVER MY SERVICE ADVISER TOLD ME THAT SHE PERSONALLY HAD EXPERIENCED THE SAME ISSUES AND THAT ITS DUE TO TOO MUCH TECHNOLOGY IN THE CARS.

I PURCHASED THE USED 2012 MINI COOPER COUNTRYMAN, I DROVE IT FOR 84 DAYS, AND WHILE I WAS DRIVING THE CAR THE ENGINE SUDDENLY WENT DEAD ON THE ROAD AND STOPPED WORKING. I TOOK THE CAR TO THE DEALER WHERE I BOUGHT IT FROM AFTER TWO WEEKS THEY SAID THE TIMING CHAIN BROKE AND CAUSED IT TO DESTROY THE ENGINE, NOW I HAVE TO PAY FOR THE NEW ENGINE. I CHECKED ON LINE TO SEE IF THERE WERE ANY PROBLEMS WITH TIMING CHAIN ON THESE CARS, MINI SAID THEY HAD PROBLEMS IN THE PREVIOUS MODEL CARS THAT MADE AND THEY FIXED THE PROBLEM, APPARENTLY THE PROBLEM STILL EXIST IN THE NEWER MODELS.

BRAKE PEDAL AT SAME LEVEL AS GAS PEDAL AT TIMES ( THEY ARE CLOSE TOGETHER) MY SHOE ON THE BRAKE ALSO HITS THE GAS TO EXCELLERATE PRESSING JARRED IN A PANIC WILL STOP THE CAR AND I WILL PUT IT IN NEUTRAL CITY STREET OR HI-WAY IN MOTION

THIS IS THE 2ND TIME THIS HAPPEND THE CAR STARTED TO ACELERATE BY ITS SELF WHEN STOPPED AND THE BRAKES COULDN'T HOLD THE CAR BACK, I THEN PUT THE CAR INTO NEWTRAL, THEN INTO PARK TAPPED THE GAS AND THE CAR ACTED NORMAL. IT WAS LIKE THE CAR HAD A MIND OF ITS OWN AND JUST STARTED TO GO WITHOUT MY FOOT ON THE GAS PEDAL . THE LAST TIME THIS HAPPEND WAS A YEAR AGO .I THOUGHT IT WAS A FLUKE BUT NOW IT HAPPEND AGAIN, I AM A VERY GOOD DRIVER BUT AFTER THIS HAPPEND AGAIN I THINK I MIGHT JUST GET RID IF THIS CAR ...IT REMINDED ME OF THE MOVIE CHRITINE WHEN THE CAR HAD A MIND OF ITS OWN. I WAS STOPPED AT A LIGHT WITH A CAR IN FRONT OF ME, THE WEATHER WAS 45 DEGREES AND WAS DRIVING FOR ABOUT 15 MINUTES ALREADY WHEN IT HAPPEND

TIMING CHAIN TENSIONER FAILURE. I HAD TO REPLACE CHAIN, TENSIONERS AND CRANK GEAR ON MY 2008 MINI WITH 81,000 MILES.

TEMPERATURE SENSOR IN RADIATOR HOSE LEAKING. NEEDS UPPER RADIATOR HOSE, AND THERMOSTAT WITH HARNESS TO CORRECT. DISCOVERED DURING A ROUTINE OIL BRAKES ETC INSPECTION BY THE DEALERSHIP. I WAS TOLD THERE WAS A CHANGE IN THE HARNESS AND THE NEW ONE HAS A "COMPUTER" AND WOULD COST $1450 TO FIX. THIS IS AN UPPER HOSE AND I LOOKED ONLINE AND FOUND THE REPLACEMENT HARNESS HAS TOW SEPARATE CONNECTORS, ONE FOR COOLANT TEMP SENSOR AND THE OTHER FOR THE COOLANT THERMOSTAT. I HD CHECKED MY FLUIDS TWO DAYS BEFORE ON A COLD ENGINE AND THEY WERE FINE AND WATER OVERFLOW WAS AT THE PROPER LEVEL. I CHECKED MY COOLANT OVERFLOW TANK THE DAY AFTER VISITING THE DEALERSHIP ON A COLD ENGINE AND THE OVERFLOW TANK WAS LOW... I ADDED WATER... IT HAS NOT GONE DOWN FOR SEVERAL DAYS. I HAVE HEARD THERE IS CORROSION THAT HAPPENS AND THE THERMOSTAT MAY NOT EMPLOY AND YOU CAN HAVE AN OVERHEATED ENGINE.

POWER STEERING SUDDENLY STOPPED WORKING. MAKING A WHINING NOISE WHEN TURNING THE WHEEL AND THE STEERING WHEEL ITSELF IS HARD TO TURN. NOT LEAKING ANY FLUIDS AND THE POWER STEERING FLUID IN THE RESERVOIR IS FULL.