MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 MINI COOPER
    - PHILADELPHIA, PA

    TIMING CHAIN & TENSIONER MY VEHICLE ONLY HAS 85,000 MILES AND I HAVE HAD TO SPEND $3500.00 TO CHANGE THE TIMING CHAIN THAT IS SUPPOSED TO BE MAINTENANCE FREE, AND LAST TEN YEARS AS PER THE OWNERS MANUAL AND SERVICE MANUAL. CAR STOPPED SUDDENLY ON THE NEW JERSEY TURNPIKE, VERY DANGEROUS SITUATION. THIS IS NOT RIGHT THAT I HAD TO PAY OUT OF POCKET FOR A CAR THAT ONLY HAS 85,000 MILES, AND WAS SERVICED REGULARLY. HUGE SAFETY ISSUE

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - SANTA ANA, CA

    PROBLEM WITH THE TRANSMISSION. TRANSMISSION DOES NOT SHIFT PROPERLY DOWNSHIFTS AT HIGH SPEEDS CAUSING THE ENGINE TO REV REALLY HIGH. JOLTS A LOT ON THE SPEED CHANGES. HAVING SIGNS INDICATIVE OF TRANSMISSION FAILURE.

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER
    - MARRIOTTSVILLE, MD

    I WAS PULLING OUT OF A PARKING SPOT AT A LOW SPEED THIS MORNING WHEN I LOST THE POWER STEERING IN MY 2006 MINI COOPER. THE STEERING WHEEL WAS VERY RIGID AND IT WAS HARD TO TURN. I TRIED TURNING MY VEHICLE OFF AND OFF AGAIN. I ALSO TRIED TURNING THE STEERING WHEEL TO LOOSEN IT UP. NOTHING HELPED THE ISSUE. I CONTINUED DRIVING FOR ANOTHER 30 MINUTES. AT A LOW SPEED MAKING SHARP TURNS WAS VERY HARD, IF NEARLY IMPOSSIBLE TO STAY IN MY LANE. IF SOMEONE WOULD HAVE BEEN IN THE OTHER LANE I WOULD HAVE BEEN IN AN ACCIDENT BECAUSE I COULD NOT MAKE THE TURN DUE TO THE LACK OF POWER STEERING WITH MY VEHICLE. THE STEERING WHEEL WAS VERY HARD TO TURN ALL THE WAY. EVEN AT HIGHER SPEEDS (30 TO 40 MPH) THE STEERING WHEEL WAS HARD TO TURN AND MAKE IT AROUND CURVES IN THE ROAD. STARTING FROM A DEAD STOP IT WAS VERY HARD TO TURN THE STEERING WHEEL TURNING LEFT OR RIGHT. I COULD BARELY PARK MY VEHICLE IN THE PARKING SPOT IN THE PARKING LOT BECAUSE THE STEERING WHEEL WAS SO HARD TO TURN MY VEHICLE AT SUCH A LOW SPEED. THIS IS THE THIRD TIME THE ISSUE HAS OCCURRED IN MY VEHICLE DURING THIS MONTH. BUT THE OTHER TIMES THE ISSUE HAS GONE AWAY AFTER RESTARTING THE VEHICLE TWICE. ONE TIME WAS TWO DAYS AGO IN THE MORNING. I WAS PULLING OUT OF A PARKING SPOT AND THE STEERING WHEEL WAS TIGHT AND HARD TO TURN. THE OTHER TIME WAS OVER A WEEK AGO AND THE VEHICLE WAS THIS TIME RESTARTING THE VEHICLE DID NOT FIX THE ISSUE.

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER
    - INGLEWOOD, CA

    TL* THE CONTACT OWNED A 2003 MINI COOPER. WHILE THE VEHICLE WAS PARKED IN THE PARKING LOT, THE NEIGHBORS NOTICED THAT IT CAUGHT FIRE AND CALLED THE FIRE DEPARTMENT. THE POLICE ARRIVED AND FILED A REPORT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE POLICE INFORMED THE CONTACT THAT THE FIRE ORIGINATED FROM THE ENGINE. THE VEHICLE WAS DESTROYED AND TOWED TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MINI COOPER S
    - ARKADELPHIA, AR

    TL* THE CONTACT OWNS A 2010 MINI COOPER S. WHILE PARKED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. UPDATED 06/07/17*LJ UPDATED 07/12/2017*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MINI COOPER COUNTRYMAN
    - FORT WASHINGTON, MD

    IN AUG/SEPT 2016 THE ENGINE LIGHT IN THE MINI CAME ON AND I DECIDED TO GET THE CAR SCANNED AND THE RESULTS WERE THE SAME AS THE ONES MADE BY AUTOZONE STORE 1854 REPORT ID 185416102016054 SHOWING CODE P0599 ALSO RECONFIRMED BY NAPA AND ADVANCE AUTO WHICH NOT PROVIDED REPORT BUT VERBALLY THE SAME ISSUES WITH WATER PUMP/THERMOSTAT/HEATER CONTROL CIRCUIT WITH THE POSSIBILITY OF OVERHEATING AND POSSIBILITY OF FIRE. LOOKING AT FREE VEHUCLE REPORT 2/2/17 STATES A RECALL FROM 01/11/2012 NHTSA CAMPAIGN 12V008000 WICH STATES THE SAME LISTED IN ERROR P0599 THE PROBLEM PRESENTED ON MY VEHICLE REASON I STOPPED DRIVING IT AVOIDING ANY POSSIBILITY OF FIRE OR CASUALTY TO MYSELF OR FAMILY MEMBERS. I CALLED BMW AND THEY MENTIONED MY BEHICLE WAS PAST THE WARRANTY AND THEY CAN NOT HONOR ANY REPAIRS FROM THIS FAULT LISTED IN THE RECALL AND DIRECTION GIVEN ON THE NHTSA REPORT. FINALLY TIRED OF POLITC I DECIDED TO PERFORM REPAIR AND I WAS CHARGED $469.99 AS STATED IN INVOICE 1MCS186357 FOR CUSTOMER 90898 ON 2/10/2017 MINI DEALER ALEXANDRIA VIRGINIA THIS IS THE SAME VEHICLE LISTED ON COMPLAINT 10971106 PANORAMIC SUNROOF WHICH I AM BEING CHARGED FOR RECALLED ITEMS. PLEASE REQUEST REFUND FOR ANY EXPENDITURES PAID TO MINI DEALERSHIPS BECAUSE I HAVE TO PAY IN ORDER TO REMOVE MY VEHICLE FROM PREMISES OR BEING TOWED OUT OF STORE.

    Source: NHTSA WEB SITE
  • 2011 MINI COOPER COUNTRYMAN
    - FORT WASHINGTON, MD

    THE PANORAMIC SUNROOF MECHANISM WONT OPERATE TO OPEN AND CLOSE AND EITHER STICK OPEN OR CLOSE OT NOT CLOSING PROPERLY CAUSING TO LEAK WATER OR NEED REPAIR OR REPLACEMENT OF TRACK, MOTOR OR CONTROLS MECHANISMS WHICH HAVE INCURRED USERS IN HUNDREDS OF DOLLARS EXPENDITURES AND THE MANUFACTURE DOESN'T ADMIT RESPONSIBILITY AND EVERY TIME THE ISSUE HAPPENS NEW LARGE BILLS HAVE TO BE PAID TO REPAIR THE PANORAMIC SUNROOF WHICH HAS BECOME AN ECONOMIC BURDEN TO MINI COOPER OWNERS FOR THIS MODEL OR THE ONES THAT OFFER THIS AMMENITY WORLDWIDE AND USA SPECIFICALLY.

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER
    - RICHMOND, CA

    I WAS A PASSENGER IN A MINI COOPER 2006, MY FRIEND WAS HIT HEAD ON BY A DRUNK DRIVER ON A CITY STREET. MY FRIEND'S MINI COOPER 2006 WAS TOTALED. THE AIRBAGS DID NOT DEPLOY AS A RESULT OF THE FRONT PASSENGER MAT SENSOR DEFECT. I SUFFERED MULTIPLE INJURIES TO MY CHEST, HANDS, ARMS, AND NECK THAT ARE VERY SERIOUS.

    Source: NHTSA WEB SITE
  • 2009 MINI COOPER CLUBMAN
    - KAAAWA, HI

    TL* THE CONTACT OWNS A 2009 MINI COOPER CLUBMAN. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE DEALER REPLACED THE PASSENGER SIDE AIR BAG SENSOR THREE TIMES, BUT THE FAILURE RECURRED. IN ADDITION, THE DEALER STATED THAT THE DRIVER'S AIR BAG SENSOR NEEDED TO BE REPLACED, BUT THE REPAIR WAS NOT COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MINI COOPER
    - MIAMI, FL

    PASSENGER AIRBAG LIGHT FLICKERS ON AND OFF EVEN WHEN NO ONE OR ANYTHING IS IN THE SEAT. DOES IT WHEN STATIONARY OR MOVING.

    Source: NHTSA WEB SITE