MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 MINI COOPER
    - OROCOVIS, PR

    TL* THE CONTACT OWNS A 2006 MINI COOPER. WHILE DRIVING 20 MPH, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 92,455.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MINI COOPER CLUBMAN
    - SCHOFIELD BARRACKS, HI

    MY MINI COOPER CLUBMAN 2011 STARTED GIVING ME PASSENGER AIRBAG LIGHT SIGNAL OFF, TOOK IT TO A MINI COOPER MECHANIC, THEY SAID IT'S A VERY EXPENSIVE REPAIR. SEVERAL OTHER PEOPLE ONLINE SEEMS TO BE HAVING SIMILAR ISSUE, MINI REALLY NEEDS TO WORK ON THE AIRBAG SEAT SENSOR

    Source: NHTSA WEB SITE
  • 2011 MINI COOPER S
    - MIAMI BEACH, FL

    TL* THE CONTACT OWNS A 2011 MINI COOPER S HARD TOP. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED AND UNOCCUPIED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FIRE ORIGINATED AT THE TURBO SYSTEM DUE TO A FAILED COOLING SYSTEM. THE FIRE DEPARTMENT WAS NOT PRESENT AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V008000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MINI COOPER
    - MINNEAPOLIS, MN

    SHOCKED TO FIND AN 8-INCH HAIRLINE CRACK TO THE UPPER RIGHT PORTION OF MY WINDSHIELD (RIGHT ABOVE MY EYES ON DRIVER'S SIDE). THE WINDSHIELD GLASS SPONTANEOUSLY CRACKED ON THE EXTERIOR, WITH ZERO EVIDENCE OF IMPACT, HARSH WEATHER OR TEMPERATURE CHANGES. IT'S BEEN 60 DEGREES FOR WEEKS NOW AND MY MINI HAD BEEN SAFELY PARKED, OUTSIDE OF MY HOME. I RESEARCHED THIS ISSUE AND FOUND MULTIPLE COMPLAINTS FROM MINI CUSTOMERS WITH THE SAME PROBLEM. I WILL BE TAKING LEGAL ACTION AGAINST MINI FOR THEIR DISREGARD FOR MY OWN AND PUBLIC SAFETY. SHAME ON THE NHTSA FOR SETTLING WITH MINI ON CHARGES OF SUB-PAR GLASS INSTALLED IN MINI COOPER HATCHBACK MODELS UNTIL 2008, A FEW MONTHS BEFORE MY '09 MINI WAS PRODUCED.

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER S
    - BOYNTON BEACH, FL

    I WAS IN A BAD CAR ACCIDENT IN WHICH MY CAR WAS REAR ENDED. I WAS IN THE VERY MOST RIGHT HAND LANE ON THE HIGHWAY, AT A STOP IN STOP AND GO TRAFFIC. THE VEHICLE BEHIND ME DID NOT STOP, HITTING ME AT APPROXIMATELY 75 MPH. AS A RESULT, MY CAR SPUN OUT TO THE RIGHT AND HIT THE GUARD RAIL ON THE SIDE OF THE HIGHWAY HEAD ON. THE CAR THEN BOUNCED OFF OF THE GUARD RAIL, AND SPUN ABOUT 180 DEGREES TO THE LEFT, WHERE THE REAR END OF THE CAR THEN HIT THE SAME GUARD RAIL AND FINALLY STOPPED. WHEN THE CAR CRASHED INTO THE GUARD RAIL HEAD ON, THE AIR BAG DID NOT DEPLOY AND I HIT MY HEAD AND MY CHEST AGAINST THE STEERING WHEEL. I SUSTAINED A FRACTURE IN MY T2 VERTEBRAE AND BAD CHEST BRUISING.

    Source: NHTSA WEB SITE
  • 2011 MINI JCW
    - LEESBURG, VA

    APPROXIMATELY 20 MINUTES AFTER PARKING MY VEHICLE, IT CAUGHT ON FIRE. A QUICK GOOLE SEARCH SHOWS THIS IS A KNOWN FAILURE IN THE WATER PUMP OF THE TURBO COOLER - THE ELECTRIC AUXILIARY WATER PUMP THAT COOLS THE TURBOCHARGER HAS AN ELECTRONIC CIRCUIT BOARD THAT CAN MALFUNCTION AND OVERHEAT. HOWEVER, MY VEHICLE WAS NEVER RECALLED, AND MINI NEVER SENT OUT ANY NOTICE THAT THIS WAS A POSSIBILITY.

    Source: NHTSA WEB SITE
  • 2009 MINI COOPER S
    - WICHITA, KS

    TURBO LEAKING OIL - GASKETS - MAJOR COMPLAINTS ALL OVER THE INTERNET. MAYBE THIS IS SOMETHING THEY NEED TO REVIEW FOR DESIGN ERROR.

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER S CONVERTIBLE
    - PEORIA, AZ

    TL* THE CONTACT OWNS A 2005 MINI COOPER S CONVERTIBLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, IT WAS DIFFICULT TO TURN THE STEERING WHEEL. THE CONTACT STATED THAT THE POWER STEERING ASSIST FUNCTION FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRO HYDRO POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 MINI COOPER S CONVERTIBLE
    - HOBART, IN

    I BOUGHT MY 2006 MINI COOPER S CONVERTIBLE FOR $9,393 IN NOVEMBER 2016 . WHEN DRIVING IT HOME FROM THE DEALERSHIP I HEARD SOME NOISE, SO I STOPPED AT A FOREIGN AUTO SERVICE AND WAS TOLD THE CLUTCH AND TRANSMISSION WAS GOING OUT. I CALLED THE DEALERSHIP, BUT THEY REFUSED TO HELP, SO I HAD THEM REPLACED AT A TRANSMISSION REPAIR SHOP FOR $2,500 . THEN HAD A BRAKE JOB FOR $394 AND SPENT OVER $1,000 AT A MINI DEALERSHIP . AND THEN PUT THE CAR IN STORAGE FOR 5 MONTHS. I DROVE IT FOR TWO DAYS ( ABOUT AN HOUR EACH DAY ) WHEN I HEARD A NEW NOISE AND IT WOULD HARDLY RUN , SO I PULLED IT OFF THE ROAD AND HAD IT TOWED TO A DEALERSHIP WHERE THEY JUST NOTIFIED ME THAT THE ENGINE WOULD NEED TO BE REPLACED , COSTING ME BETWEEN $5,000 AND $8,000 !!! NOT SURE WHAT TO DO.....HELP !!!!

    Source: NHTSA WEB SITE
  • 2010 MINI JCW CLUBMAN
    - CAMERON, NC

    VEHICLE WAS IN MOTION DRIVING ON A HIGHWAY AND CAUGHT FIRE UNDER THE HOOD. A FIRE EXTINGUISHER PUT IT OUT BUT I COULD SEE DAMAGED PARTS. I DROVE THE CAR TO FLOW MINI IN RALEIGH AND DROPPED IT OFF FOR REPAIRS. I WAS NOTIFIED THAT THE AUXILLERY WATER PUMP HAD SHORTED OUT THEN OVER HEATED AND CAUGHT ON FIRE. I GOOGLED MY VEHICLE NUMBER AND SAW RECALLS FOR CERTAIN MINIS. MINE FALLS INTO THE CATEGORY AND WAS NEVER CONTACTED ABOUT THIS BEING A FIRE HAZARD. WIFE WILL NOT DRIVE THE CAR ANY MORE.

    Source: NHTSA WEB SITE