MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 MINI COOPER
    - POMONA, NY

    WHILE MY WIFE WAS DRIVING THE 8-DAY-OLD COUNTRYMAN S ON A PARKWAY AT HIGHWAY SPEED, A PEBBLE WAS APPARENTLY KICKED BACK FROM A VEHICLE AHEAD, CAUSING A PIERCING OF THE RADIATOR AND A VIRTUAL IMMEDIATE INABILITY TO DRIVE. THIS CREATED A SIGNIFICANT SAFETY HAZARD. THE ISSUE IS NOT THE PEBBLE ITSELF, BUT RATHER THE FACT THAT, AS WE LEARNED FROM THE MECHANIC, THERE IS NO PROTECTIVE COVER OR SCREEN OVER THE FRONT OF THE RADIATOR TO PREVENT SUCH AN EVENT FROM CAUSING SEVERE DAMAGE TO THE RADIATOR. THIS IS A BRAND NEW MODEL OF COUNTRYMAN, AND IT APPEARS, AT LEAST AS COMPARED WITH A 2017 CLUBMAN, THAT THE RADIATOR IS NOT FULLY HIDDEN BEHIND THE FRONT END, BUT IS, INSTEAD, EXPOSED TO A PROJECTILE HAZARD.

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER CLUBMAN S
    - RADCLIFF, KY

    I HAVE HAD MAJOR PROBLEMS WITH MY ENGINE EVER SINCE I HAVE HAD MY MINI COOPER S CLUBMAN. THE TURBO IS LOOSE, THERE IS OIL BURNING OFF OF MY ENGINE, AND IT MAKES TERRIBLE SCREECHING SOUNDS THAT COME FROM THE ENGINE. I HAVE JUST LEARNED THAT IT IS COMMON FOR A MINI COOPER TO HAVE PROBLEMS WITH ITS TIMING CHAIN; THUS, CAUSING THIS TERRIBLE SOUND AND ALL THOSE OTHER PROBLEMS. I DID NOT KNOW IT WAS THE TIMING CHAIN, AND NOW THEY ARE HAVING A RECALL ON MOST OF THERE MODELS THAT ARE FROM THE SAME YEAR AS MINE. MY CAR WHENEVER I BRAKE MAKES SCREECHING NOISES THAT COME FROM MY ENGINE, AND I'M WORRIED THAT THIS POOR ENGINE DESIGN WILL CAUSE ME TO GET IN AN ACCIDENT. NOW I HAVE TO POUR MONEY INTO GETTING A NEW TIMING CHAIN, EVEN THOUGH MINI COOPER IS NOW KNOW FOR HAVING TERRIBLE TIMING CHAINS.

    Source: NHTSA WEB SITE
  • 2007 MINI COOPER S
    - SADDLE BROOK, NJ

    THIS CAR HAS BEEN A CONSISTENT USER OF OIL. IT USES A QUART AT ABOUT 500 MILES. THIS ENGINE HAS A REPUTATION FOR PROBLEMS ON MINI COOPER S MODELS AND THE PEUGEOT MODELS WITH THAT SAME ENGINE. I'VE HEARD THAT LATER MODELS DON'T BURN OIL. I'D LIKE TO KNOW WHY BMW HAS NOT RECALLED THEM. FIRST THE TIMING CHAIN, COOLING SYSTEM AND HIGH PRESSURE FUEL PUMP., THEY PAID FOR THE TIMING CHAIN AND THE FUEL PUMP.

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER S
    - SCRANTON, PA

    AIRBAG PASSENGER SIDE LIGHT ON W ONLY 25000 MILES ON IT, MECHANIC TOLD ME IT'S A SHORT IN THE WIRING CAUSED BY SUNROOF SLICING INTO IT. SAID HE COULD FIX IT BUT HEADLINER HAS TO COME DOWN AND HE DOESN'T DO THAT KIND OF WORK. CONTACTED MINI USA AND WAS TOLD IT'S OUT OF WARRANTY AND DEALER PROB WON'T FIX IT WITHOUT CHARGE. WHEN SOMEONE GETS KILLED OR MAMED, MAYBE THEY'LL RECALL. COST TO REPAIR ABOUT $5K...

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER CLUBMAN
    - LORTON, VA

    I TOOK MY CAR IN FOR A SERVICE ENGINE SOON WARNING LIGHT. THE ENGINE WAS/IS BURNING OIL. THE MINI STAFF TOLD ME THAT THIS WAS A DESIGN FLAW WITH THIS ENGINE. I NEED TO CHECK MY OIL LEVEL EVERY WEEK OR WHENEVER I FILL UP. KEEP PUTTING IN MORE OIL WHEN THE LEVEL GETS LOW. I HAVE SPENT A LOT OF MONEY FOR THEIR DESIGN FLAW. NO OFFER FROM MINI ABOUT REPLACING THE ENGINE. MINI TOLD ME TO WRITE TO HQ, WHICH I HAVE BUT NOTHING HAS COME OF IT. I AM TIRED OF PAYING FOR THEIR DESIGN FLAW AND I DON'T THINK I SHOULD HAVE TO PAY FOR THEIR MISTAKE.

    Source: NHTSA WEB SITE
  • 2010 MINI COOPER S
    - STATESBORO, GA

    THE TURBO OIL FEED LINE IS LEAKING. IT IS A KNOW ISSUE WITH THESE VEHICLES, IT CAN RESULT IN A FIRE AS THE OIL SPRAYS OUR THE LINES ON THE EXHAUST. DEALER HAS TO COMMENT ABOUT THE REPAIRS BEING FREE OF CHARGE BUT DOES SAY IT'S A KNOWN ISSUE. MANY MINI COOPERS HAVE CAUGHT ON FIRE BECAUSE OF THIS ISSUE

    Source: NHTSA WEB SITE
  • 2010 MINI COOPER S
    - MYRTLE POINT, OR

    TL* THE CONTACT OWNS A 2010 MINI COOPER S. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND THERE WAS A FAILURE WITH THE AUXILIARY WATER PUMP AND ENGINE THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND, UPON OPENING THE HOOD, EXCESSIVE SMOKE EMITTED FROM THE ENGINE AND AUXILIARY WATER PUMP. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE MECHANIC STATED THAT THE ENGINE AND THE AUXILIARY WATER PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 12V008000 (ENGINE AND ENGINE COOLING), ALTHOUGH THE CONTACT WAS EXPERIENCING THE FAILURE RELATED TO THE RECALL. THE FAILURE MILEAGE WAS 89,000. UPDATED 06/01/17*LJ *AS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 MINI COOPER
    - BELMOUNT, MA

    TL* THE CONTACT OWNS A 2015 MINI COOPER. WHILE ATTEMPTING TO UNLOCK THE TRUNK WITH KEY FOB, THE TRUNK FAILED TO UNLOCK. THE CONTACT STARTED THE VEHICLE IN THE HOPE THAT IT WOULD UNLOCK THE TRUNK. WHEN THE CONTACT BEGAN TO WALK TOWARDS THE REAR OF THE VEHICLE, IT BEGAN TO ROLL DESPITE THE EMERGENCY BRAKE BEING ACTIVATED. THE VEHICLE CONTINUED TO ROLL OVER A LARGE CURB AND LANDED INTO THE FOUNDATION OF A NEIGHBORING HOME. THE VEHICLE RECEIVED DAMAGE TO THE REAR BUMPER AND UNDERCARRIAGE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK HOME. THE CONTACT STATED THAT THE BRAKE AND DRIVE TRAIN WARNING INDICATORS WERE ILLUMINATED. THE CONTACT NOTIFIED THE INSURANCE COMPANY AND DEALER. THE DEALER WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 MINI COOPER S CONVERTIBLE
    - KEARNEYSVILLE, WV

    6 SPEED AUTOMATIC TRANSMISSION FAILED CATASTROPHICALLY AFTER 82,000 MILES. THIS IN SPITE OF PROPER DEALER RECOMMENDED MAINAINANCE. COST TO REPAIR WAS THE SAME AS THE VALUE OF THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER CONVERTIBLE
    - RINEYVILLE, KY

    POWER STEERING GOES OUT WHILE DRIVING DOWN THE ROAD, WITHOUT ANY WARNING. VERY STIFF. HARD TO CONTROL. CAN'T TURN. SCARY!!!

    Source: NHTSA WEB SITE