MINI Complaints

ABOUT A MONTH AGO VEHICLE STEERING BECAME VERY DIFFICULT. VEHICLE HAS 117,650 MILES ON IT. DRIVING IS VERY DIFFICULT AS STEERING IS VERY HEAVY. *TR

AFTER COMING HOME FROM A ROUTINE DRIVE. I PARKED MY CAR IN THE DRIVE WAY. ABOUT 30 MINUTES LATER I SMELT SOMETHING BURNING AND NOTICED MY HOOD OF MY CAR SMOKING. I IMMEDIATELY RAN OUTSIDE AND STARTED HOUSING OF THE BUBBLING HOOD WITH A GARDEN HOSE. I MANAGED TO POP THE HOOD AND PUT OUT THE FIRE WHICH HAD COVER MOST OF THE ENGINE AT THAT TIME.

TIMING CHAIN BROKE LEADING TO VEHICLE COMING TO A SUDDEN STOP. HAD THIS HAPPENED IN HEAVY TRAFFIC, IT COULD HAVE BEEN LIFE THREATENING. BMW REFUSES TO ASSIST.

I MADE A RIGHT TURN FROM THE MAIN STREET, INTO THE PARKING LOT OF A STRIP MALL, THEN AN IMMEDIATE LEFT TURN, AND ANOTHER RIGHT TURN INTO THE RIGHT ANGLE PARKING SLOT. ALL THE WHILE HAVING MY FOOT ON THE BRAKES, I STARTED TO SHIFT INTO PARK, WHEN IT WAS IN THE RIGHT SPOT. THE MINI INSTEAD COMING TO A STOP, REVVED UP, JUMPED THE CURB AND HIT THE STORE IN THE FRONT. THE AIR BAGS DEPLOYED. I HAD MY FOOT ON THE BRAKES REALLY HARD, ALL THE TIME BUT THE BRAKE PEDALS WERE LOCKED UP. IT WOULD NOT MOVE UP OR DOWN. SAT HARD ON THE FLOOR! WHEN THE TOW TRUCK CAME, THE BRAKES WERE STILL LOCKED UP AND THE GEAR WAS IN PARK AND COULDN'T BE MOVED FROM THERE. THE SEAT BELTS COULDN'T BE RETRACTED EITHER. MINI ENGINEER CLAIMS THAT THERE IS NOTHING WRONG WITH THE CAR AND I CAN SAFELY DRIVE IT AFTER THE BODY IS REPAIRED. I AM HAVING A DIFFICULT TIME WITH THIS CONCLUSION. THE CAR'S BRAKES AND GEAR WERE LOCKED UP, AND HAD TO BE LIFTED ON A FLATBED AND TAKEN TO THE REPAIR SHOP; I STILL MAINTAIN SOMETHING WITHIN THE CAR MALFUNCTIONED. *TR

TAKATA RECALL THE WARNING INDICATOR THAT MY PASSENGER AIR BAG IS OFF COMES ON FREQUENTLY (WITH OR WITHOUT PASSENGER). I AM AFRAID TO LET ANYONE RIDE IN MY CAR. WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS AN INTERNAL FAILURE OF PASSENGER SIDE FRONT MAT SENSOR, THAT I HAD NOT DONE ANYTHING TO CAUSE THE PROBLEM, THAT THERE WAS A WORLDWIDE SHORTAGE OF THE PART, AND THAT IT IS A $1200.00 FIX. I DO NOT BELIEVE I SHOULD HAVE TO PAY FOR THAT REPAIR!! I WROTE TO BMW IN JULY---NO RESPONSE. THIS HAPPENS EVERY TIME I DRIVE SOMEWHERE---WITH OR WITHOUT PASSENGER. IT COMES ON AND OFF.....DRIVING OR STATIONARY, ALL SITUATIONS. THE ONLY DOCUMENTATION I HAVE IS COPY OF THE DEALERSHIP LABOR REPORT FROM THE DIAGNOSIS AND A COPY OF MY 7-19-2016 LETTER TO BMW SENT VIA EMAIL TO MINIUSA.COM. I HAVE NO WAY TO SCAN THOSE TO ATTACH.

THE TURBO OIL FEED LINE IS INHERENTLY FLAWED AND PREMATURELY FAILS BECAUSE OF A BAD DESIGN. THIS FAILURE CAUSES HOT OIL TO LEAK ALL OVER A HOT TURBO. I WAS LUCKY ENOUGH TO NOT HAVE MY ENGINE CATCH FIRE WITH THE FAILED O-RING ON MINE. I WAS DRIVING ON THE HIGHWAY WHEN LARGE CLOUDS OF SMOKE BEGIN TO FLOW FROM THE ENGINE COMPARTMENT. I WAS FORCED TO PULL OVER AND GET TOWED HOME. I WAS OUT OF WARRANTY BUT STILL VERY LOW MILEAGE (48K) WHEN MINE FAILED. *TR

LEAVING FOR WORK, HEARD A SNAP AND LOST POWER TO ENGINE LESS THAN A MILE FROM HOME. PULLED OVER, THEN COASTED (WITH NO POWER STEERING OR BRAKES) DOWNHILL TO A SAFER SPOT. TOWED TO MECHANIC; ISSUE IS BROKEN TIMING CHAIN. THIS VEHICLE IS JUST A FEW MONTHS OUTSIDE THE FINAL RECALL DATES FOR SKEEN V BMW. I BELIEVE THE CLASS WAS TOO NARROWLY DEFINED; THIS 2010 COOPER S (69K MI) HAS THE SAME N14 ENGINE AND PROBLEM AS DESCRIBED IN THE RECALL. (CAN'T TELL BUT FROM SOME OF THE EARLY REPORTING ON THAT CASE IT SOUNDS LIKE THIS CAR MAY HAVE BEEN INCLUDED AN EARLIER VERSION/DRAFT??). VERY UPSET THAT THIS CAR HAS THE SAME ENGINE AND ISSUE COVERED BY THE RECALL, AND YET WE HAVE NO RECOURSE! *TR

MOTOR HAS RATTLE WAS TOLD IT WAS TIMING CHAIN BY MECHANIC AND WILL NEED TO BE REPLACED OR MOTOR WILL NEED TO BE REPLACED/ MINI SOLD A DEFECTIVE CAR AND KNEW ABOUT THIS DEFECT. NOW I AM OUT 10K IF THE CAR BREAKS AND HAVE NO CAR FOR FAMILY

PURCHASE PREVIOUSLY OWNED (BY 1 OWNER, LOW MILEAGE) 2010, MINI COOPER FROM DEALERSHIP 2 YEARS AGO. CURRENTLY HAS ONLY 70K MILES. LAST WEEK WHILE DRIVING, TIMING CHAIN FAILED SUBSEQUENTLY CAUSING $3100+ IN ESTIMATED DAMAGES. FIRST ISSUE I HAVE IS HOW DOES A TIMING BELT LAST ONLY 70K MILES ON A SUPPOSED HIGH-END, HIGH-PERFORMANCE VEHICLE LIKE MINI/BMW? EVERY OTHER VEHICLE I HAVE EVER OWNED (FOREIGN AND DOMESTIC) RECOMMENDS CHANGING TIMING BELT AROUND 100K MILES, SO THE THOUGHT OF CHANGING A TIMING CHAIN WAS FOR AT LEAST 20K MORE MILES NEVER CROSSED MY MIND. SECOND ISSUE IS A CLASS ACTION LAWSUIT HAS BEEN AWARDED TO MINI COOPER OWNERS (SAME MAKE AND MODEL) ON OR ABOUT 2010 FOR THIS VERY PROBLEM. HOWEVER, MINI COOPER CORPORATE HEADQUARTERS CUSTOMER SERVICE, AND THE ONLY LOCAL MINI COOPER SERVICE CENTER IN SAN ANTONIO TEXAS HAS INFORMED ME THAT MY VIN # WAS NOT AFFECTED BY THIS SETTLEMENT...EVEN THOUGH THE CAUSE AND AFFECT OF THE TIMING CHAIN FAILURE IS EXACTLY THE SAME PROBLEM MY MINI COOPER EXPERIENCED WITH ONLY 70K MILES. *TR

PASSENGER AIRBAG/SEATBELT WARNING LIGHTS AND TONES ARE CONSTANTLY ILLUMINATED. THIS IS NOT ONLY AN ANNOYING PROBLEM IT IS A SAFETY HAZARD AS THE PASSENGER SAFETY EQUIPMENT IS NON-FUNCTIONAL. THERE IS NO RECALL FOR THIS DEFECT FOR THIS MODEL/YEAR AND RESOLUTION IS A COSTLY DEALER FIX WITH PARTS PRESENTLY BACKORDERED.