MINI Complaints

ENGINE, THERMOSTAT, GASKET, RADIATOR, COOLANT TUBE, AND BATTERY WENT OUT ON THE V AT THE SAME TIME. IT WAS RUNNING ROUGH AND JUST STOP RUNNING.

TL* THE CONTACT OWNS A 2005 MINI COOPER CONVERTIBLE. THE CONTACT STATED THAT THE STEERING UNIT FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAN AND STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 145,000. ...UPDATED 01/05/17 *BF *TR

CAR WAS BOUGHT BRAND NEW AND TAKEN TO THE DEALERSHIP FOR SERVICE. INFACT IT WAS SERVICED JUST A FEW THOUSAND MILES BEFORE THIS HAPPENED. MY MOTHER WAS DRIVING ON THE HIGH WAY COMING HOME FROM WORK THEN IT SPONTANEOUSLY COMBUSTED AND EXPLODED. HAD SHE NOT NOTICED THE FLAMES SHE WOULD HAVE DIED. THIS IS NOT OKAY.

FAULTY FRONT PASSENGER SEAT WEIGHT SENSOR FOR AIRBAG. WEIGHT SENSOR FAILS TO DISTINGUISH WHEN SOMEONE IS OR IS NOT IN THE SEAT, CAUSING THE AIRBAG FOR THE FRONT PASSENGER CONSTANTLY READ "PASSENGER AIR BAG OFF."

ON 8-28-16 THE TIMING CHAIN FAILED ON THE ENGINE OF MY 2009 MINI COOPER S, WHICH LEAD TO CATASTROPHIC ENGINE FAILURE, REQUIRING THE ENGINE TO BE REPLACED. AT THE TIME OF FAILURE I WAS DRIVING AT FULL SPEED ON THE HIGHWAY. THERE WAS SUDDEN POWER LOSS AND I HAD TO AVERT TRAFFIC TO SAFELY PULL OVER. DURING POWER LOSS THERE WAS LOTS OF SMOKE POURING OUT OF THE CAR. TIMING CHAIN FAILURES ARE A KNOWN ISSUE WITH MINI, AND THE SUBJECT OF A RECENT LAWSUIT AGAINST MINI. SEE INFO REGARDING A SETTLEMENT DUE TO TIMING CHAIN FAILURE: HTTP://WWW.TIMINGCHAINTENSIONERSETTLEMENT.COM/ THE LAWSUIT SETTLEMENT EXTENDS THE ENGINE WARRANTY TO 7YRS/100,000MI. MY MINI IS AT 86K MI, AND A FEW DAYS OVER 7 YEARS. MINI USA REFUSES TO ASSIST ME IN SOLVING THIS KNOWN ISSUE.

TURBO OIL LINE LEAKS AND DRIPS ON TURBO MANIFOLD CAUSING BURNING OIL SMELL AND SMOKE. THE ENGINE CAUGHT A SMALL FIRE, LUCKY I WAS PARKED ON SIDE OF A HIGHWAY ROAD UP IN THE MOUNTAINS. (NO FIRE STATIONS OR VERY LITTLE TRAFFIC) I SMELT SOMETHING BURNING UNDER TO HOOD WHEN IT HAPPENED AND CAUGHT THE FLAMES IN TIME TO EXTINGUISH THE FIRE. 2 SEATTLE AREA MINI DEALERS STATE THAT THIS IS A PROBLEM WITH ALL THE TURBO ENGINES IN THIS CLASS. THEY WANT YOU TO PAY FOR THIS REPAIR IT'S A $1300 FIX. I BELIEVE THAT MINI/BMW NEEDS TO TAKE RESPONSIBILITY AND REPAIR/RECALL THE TURBO OIL LINE BECAUSE IT POSES A SAFETY ISSUE THE CAR COULD CATCH FIRE AND POTENTIALLY INJURE SOMEONE CAUSE AN ACCIDENT, OR WORSE DEATH.

2013 MINI COOPER PACEMAN BASE AUTO. 05/30/2016- WE EXPERIENCE INSTANCES WHERE VEHICLE CONTINUES TO ACCELERATE MAINTAINING SPEED AFTER RELEASING GAS PEDAL WHILE VEHICLE IS IN MOTION ON CITY STREET, HIGHWAY, CITY STREET GOING DOWNHILL. DURATION OF THE PERIOD OF CONTINUED ACCELERATION MAINTAINING SPEED TYPICALLY LAST 1 TO 3 SECONDS. WE NOTED THAT THE OCCURRENCE OF THESE INSTANCES BEGAN RECENTLY AFTER ANNUAL SERVICE IN 05/2016. WE INQUIRED IF VEHICLE HAD RECENT SOFTWARE UPDATE. DEALER CANNOT DIAGNOSE ANY DEFECT. DEALER CITED ADAPTIVE ENGINE CONTROL UNIT (ECU). DEALER ACKNOWLEDGED OTHER CUSTOMERS HAVE CITED THE SAME ISSUE WE ARE EXPERIENCING. DEALER RESET ECU UNIT. WE INQUIRED IF TRANSMISSION FLUID SERVICE WOULD RESOLVE THE PROBLEM. DEALER OFFERED TO PERFORM TRANSMISSION FLUID SERVICE AT OUR EXPENSE. NOTE VEHICLE STILL UNDER NEW CAR WARRANTY. DEALER ADVICE WHEN INSTANCE OF ACCELERATION OCCURS TO PRESS THE BRAKE. DEALER ADVISED US TO CHANGE DRIVING STYLE. WE CONFIRMED ALL REMEDIES AT DEALER LEVEL EXHAUSTED. WE CONTACTED MINI USA FOR ASSISTANCE AND INQUIRED IF TRANSMISSION FLUID SERVICE WOULD RESOLVE THE PROBLEM, REQUESTED MINI USA WORK WITH DEALER TO COVER EXPENSE. MINI USA CONTACTED DEALER. MINI USA DECLINED TO COVER TRANSMISSION FLUID SERVICE EXPENSE. MINI USA REFERRED US BACK TO DEALER SERVICE MANAGER FOR FURTHER ASSISTANCE AND CLOSED INCIDENT. MINI USA OFFERED TO HAVE REGIONAL REP MEET WITH US WHEN AT DEALER IN 09/2016. WE ACCEPTED OFFER TO MEET. 09/14/2016 WE CONTACTED MINI USA ABOUT MEETING WITH REGIONAL REP. MINI USA HAD NO RECORD OF OFFER OR REQUEST. WE INFORMED MINI USA ALSO EXPERIENCING SAME ACCELERATION ISSUE IN 2013 MINI COOPER COUNTRYMAN BASE AUTOMATIC. ANNUAL SERVICE FOR THIS VEHICLE IN 05/2016. WE ASKED IF PROBLEM IS ECU SOFTWARE RELATED. FOR THE RECORD WE INFORMED MINI USA THAT THEY HAVE DEEMED VEHICLE SAFE TO DRIVE.

THE PASSENGER AIRBAG SENSOR HAS BEEN ON SINCE THE DATE POSTED. IT WOULD RESOLVE ON ITS OWN SOMETIMES BUT NOT IT NEVER TURNS OFF, HINDERING MY ABILITY TO SEE THE SPEEDOMETER. I HAVE NOT SHELLED OUT THE THOUSANDS TO GET IT FIXED BECAUSE I AM HOPING BMW WILL RECALL FOR THIS APPARENTLY COMMON PROBLEM

MY 2009 MINI COOPER HARDTOP WITH 6 SPEED MANUAL TRANSMISSION CONSUMES ONE QUART OF ENGINE OIL PER 1000 MILES. THIS IS TRULY UNACCEPTABLE. IT IS AN ONGOING PROBLEM AND EXPENSE THAT IS VERY ANNOYING. NOT TO MENTION THE SAFETY SIDE OF IT AND THE POSSIBILITY OF BURNING OUT THE ENGINE. BMW/MINI NEEDS TO TAKE RESPONSIBILITY AND REBUILD AND REPAIR THE ENGINE TO CORRECT THIS VERY IMPORTANT PROBLEM.

FUEL SMELL STARTED TO GET STRONGER IN THE CABIN AND OUTSIDE OF THE VEHICLE, BUT DID NOT SEE ANY LEAKS ON THE FLOOR TILL TODAY. I ALSO NOTICE THE GREEN TEMPERATURE NOTIFICATION COME ON TODAY. I HAD MY OIL CHANGED AT THE BMW/MINI DEALER IN ONTARIO LAST MONTH.