MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 MINI JCW
    - SAN ANTONIO, TX

    TL* THE CONTACT OWNS A 2009 MINI JCW. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SENSOR SEAT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MINI COOPER CLUBMAN
    - ROACHESTER, NY

    TL* THE CONTACT OWNS A 2010 MINI COOPER CLUBMAN. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT COMPLETELY OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING BELT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 64,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MINI COOPER
    - DAYTONA BEACH, FL

    SAME ISSUE AS MANY OTHERS HAVE REPORTED. RECENTLY PURCHASED WITH 68K MILES. THE PASSENGER AIR BAG INDICATOR REMAINS ON NO MATTER IS A PASSENGER IS SITTING THERE OR NOT. AIR BAG SEAT MAT SENSOR ON THE PASSENGER SIDE NEEDS REPLACEMENT BUT THE DEALERSHIP REPORTED THAT THERE ARE NO SEAT REPLACEMENTS AVAILABLE OR EVEN IN PRODUCTION. NOR IS THERE A POSSIBLE DATE FOR A REPLACEMENT. THERE IS NO WAY TO MAKE THE CAR SAFE TO TRANSPORT PASSENGERS.

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER
    - RENTON, WA

    TL* THE CONTACT OWNS A 2008 MINI COOPER. WHEN SHIFTING INTO FIRST GEAR, THE VEHICLE EASILY SWITCHED INTO THE REVERSE POSITION. THE CONTACT WAS INVOLVED IN A CRASH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 MINI COOPER S
    - LYNFIELD, MA

    TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE IN PARK, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AFTER THE VEHICLE WAS TURNED OFF. THE CONTACT HAD TO DISCONNECT THE BATTERY CABLE TO GET THE NOISE TO STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. ...UPDATED 02/19/16 *BF... UPDATED 05/03/18*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MINI COOPER
    - PLYMOUTH, MA

    THE WATER PUMP AND THERMOSTAT IN THIS VEHICLE FAILED. AFTER GETTING IT REPLACED AT THE DEALER I LEARNED LATER THERE IS A RECALL (THAT HAD ALREADY BEEN COMPLETED). I ALSO LEARNED THAT THE THERMOSTAT MAY HAVE BEEN COVERED BY THE FEDERAL EMISSIONS WARRANTY (THE DEALER SAID IT WASN'T BECAUSE THE LIGHT WASN'T ON).

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER
    - NEWTON GROVE, NC

    ON 15 AUG 2015 I PURCHASED A 2008 MINI COOPER 2D HATC WITH 122,629 MILES FOR $6,325 WITH NO WARRANTY IN STANFORD, NC FROM KARAS AUTO SALES, INC. ON 27 OCT 2015 THE MINI COOPER BROKE DOWN WHILE DRIVING AND PULLED IT OVER BESIDE THE ROAD. THE WRECKER SERVICE TOOK THE MINI TO A MECHANIC. THE MECHANIC STATED THE TIMING CHAIN HAD BROKE AND THERE WAS MAJOR ENGINE DAMAGE AND THE REPAIR BILL WILL BE FROM 8K TO 10K IN REPAIR COST. MINI HAD APPROXIMATELY 125K MILES ON IT. I'VE HEARD OF A LOT OF COMPLAINTS WITH THOSE MINIS WITH THOSE SAME ISSUES HAPPENING ANYWHERE FROM 30K MILES TO OVER 100K MILES FROM 2007-2010 MODELS. NOTHING ELSE HAS BEEN SPENT ON THE CAR FOR REPAIR. I'M NOT WASTING ANYMORE MONEY ON THAT JUNK MINI COOPER. IT'S TO LATE FOR THE LEMON LAW TO BE APPLIED. CAN ANYTHING GET DONE SO THAT I CAN IMPLEMENT A LAWSUIT AND RECEIVE ANY MONEY FOR THAT FROM BMW OR AND THE DEALER OR IS IT A WASTE OF TIME? THANK YOU IN ADVANCE.

    Source: NHTSA WEB SITE
  • 2015 MINI COOPER
    - AUSTIN, TX

    MY 2015 MINI COOPER 4 DOOR HARDTOP WAS PARKED IN MY GARAGE. I STARTED IT BUT HAD NOT PUT IT INTO GEAR YET. I OPENED THE DOOR AND GOT OUT (CAR DIDN'T BUDGE) AND AS I WALKED BACK TOWARDS THE REAR, THE CAR LURCHED OUT OF PARK AND REVERSED WHICH CAUSED IT TO PIN ME IN BETWEEN THE CAR AND THE GARAGE BEAM AS IT CONTINUED TO ROLL QUICKLY BACKWARDS AS IF SOMEONE WAS ACCELERATING. WHEN CONTACTING MINI, THEY HAD ONE OF THEIR INSPECTORS COME (NO DOCUMENTATION PROVIDED TO ME). I WAS CALLED (AGAIN NO DOCUMENTATION) AND TOLD THAT THE ENGINEER FOUND NO FAULT IN THE TRANSMISSION OR ELECTRICAL SYSTEM AND THAT THIS WAS NOT A DEFECT. THEY HAVE SINCE BEEN UNRESPONSIVE WITH PROVIDING DOCUMENTATION, HAVEN'T BEEN ALE TO ACQUIRE PARTS TO FIX MY DAMAGED VEHICLE AND REFUSE TO ACKNOWLEDGE THAT THERE IS SOMETHING WRONG WITH SELLING A CAR THAT CAN KILL PEOPLE AND TO NOT HAVE PARTS FOR 4 MONTHS! I HAD MY CAR FOR A TOTAL OF 2 MONTHS TOTAL DRIVE TIME. IT'S BEEN IN THE SHOP FOR 4 MONTHS WITH NO RESOLUTION IN SIGHT.

    Source: NHTSA WEB SITE
  • 2009 MINI COOPER CLUBMAN
    - CITRUS HEIGHTS, CA

    INTERMITTENT STEERING LOSS WHILE DRIVING. MINI IS AWARE OF ISSUE... OFFERS NO FIX. LOW MILEAGE. FAILURE HAPPENED WHILE DRIVING TURNING AND NOT TURNING. NO WARNING LIGHTS OR DASHBOARD WARNING OR MESSAGE. AFTER SOME RESEARCH, IT APPEARS MINI IS AWARE AND VERY HIGH PETE STAGE OF OWNERS HAVE EXPERIENCED THE SAME .... DEATHS HAVE BEEN REPORTED .

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER
    - FAWN GROVE, PA

    TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT NO LONGER DETECTED THAT A PASSENGER WAS OCCUPYING THE SEAT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SEAT OCCUPANT DETECTION MAT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE