MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 MINI COOPER S- AUSTIN, TX
AS MANY OTHERS HAVE POSTED HERE, MY ENGINE BEGAN RATTLING LOUDLY WHEN I WOULD START IT UP. TO ALLEVIATE THIS, I WOULD TOP OFF THE OIL AND GET FREQUENT OIL CHANGES, IN FACT, MORE OFTEN THAN MINI/BMW SUGGESTED IT SHOULD GET AN OIL CHANGE. THIS WOULD USUALLY TAKE CARE OF THE RATTLE. ONE NIGHT, THE ENGINE RATTLE KEPT INCREASING AND SUDDENLY THE CAR STOPPED IN THE MIDDLE OF A BUSY STREET JUST 20 FEET FROM RAILROAD TRACKS WITHOUT ANY WARNING LIGHTS OR INDICATIONS WHATSOEVER. I HAD IT TOWED TO A NEARBY MECHANICS SHOP I TRUST (NOT THE DEALERSHIP). THE TIMING CHAIN HAD BROKEN AND BENT THE VALVES AND I'M IN THE PROCESS OF HAVING A NEW ENGINE PUT IN (WITH THE SAME FAULTY TIMING CHAIN) TO THE TUNE OF $6,500. I CALLED MINI/BMW USA BECAUSE MY MECHANIC SAID HE'S SEEN THIS PROBLEM FREQUENTLY IN MY MODEL. MINI SAID THEY WOULD NOT DO ANYTHING FOR ME UNLESS THE CAR WAS DIAGNOSED BY THE MINI DEALERSHIP, AND EVEN THEN THERE WOULD BE NO GUARANTEE THEY WOULD COVER ANYTHING BECAUSE OF "MY VEHICLE'S AGE." MINI/BMW USA WOULDN'T EVEN ACKNOWLEDGE THAT THERE HAVE BEEN FREQUENT REPORTS OF TIMING TENSIONER/CHAINS HAVING PROBLEMS. I'M EVEN MORE SURPRISED HOW FREQUENT THIS PROBLEM IS NOW THAT I'M LOOKING ON THE NHTSA WEBSITE. THIS NEEDS TO BE A RECALL AND SOMETHING THAT MINI/BMW SHOULD COVER AND RESPOND TO, SINCE THERE HAVE BEEN SEVERAL CLASS ACTION LAWSUITS AGAINST THE COMPANY BECAUSE OF THIS.
Source: NHTSA WEB SITE -
2012 MINI COOPER- PORT SAINT LUCIE, FL
WHEN DRIVING 2 MONTHS AGO,WAS DRIVING WITH MY MOM 9/13/1015,ALL 4 MILESTAR TIRES BUSTED,DEALER REPLACED THEM WITH CHARGING ME 150.00 DEDUCT,NOW SAME PROBLEM OCCURED 11/25/2015,RIGHT PASSAGER SAME BRAND BUSTED,NOW MY CAR IS IN SHOP AGAIN MISSING WORK,STUCK IN FORT MYERS RIGHT NOW,IF IT WASN'T FOR MY FAMILY I WOULD NOT BE HERE WITH THESE TIRES,THE NAME OF THE TIRES MILE-STAR
Source: NHTSA WEB SITE -
2009 MINI COOPER CLUBMAN- PEMBROKE PINES, FL
THE SOCKET THAT GOES IN THE BULB FOR THE HEADLIGHTS ARE BURNED ON BOTH HEADLIGHTS. THE BULBS HAVE BEEN REPLACED AND BECAUSE OF THE BURNED SOCKET THAT CONNECTS TO THE HEADLIGHT APPARENTLY IS UNABLE TO SEND A SIGNAL TO THE BULB AND NO ONE SEEMS TO KNOW HOW TO FIX THE PROBLEM.
Source: NHTSA WEB SITE -
2010 MINI COOPER S- ALAMEDA, CA
TIMING CHAIN MECHANISM FAILURE AT 70,000 MILES. KNOWN ISSUE AMONG AT LEAST 500,000 MINI COOPER GENERATION 2 MODELS
Source: NHTSA WEB SITE -
2005 MINI COOPER- KENSINGTON, NH
THE POWER STEERING SYSTEM ON DIFFERENT OCCASIONS HAS STOPPED WORKING COMPLETELY, OTHER TIMES IT JUST TAKES MORE OF AN EFFORT TO TURN THE WHEEL EACH OCCURANCE CAN LAST FROM A FEW SECONDS OR MUCH LONGER PERIODS OF TIME AND DOESN'T MATTER IF ITS LOW OR HIGH SPEEDS. ALSO WHEN STARTING THE VEHICLE A LOW BATTERY LIGHT IS SOMTIMES ILUMINATED. THE LOSS OF POWER STEERING ASSISTANCE IS COMPLETE UNPREDICTABLE.
Source: NHTSA WEB SITE -
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2006 MINI COOPER- MARIETTA, GA
OUR CAR HAS ONLY 53,000 MILES ON IT. WE ARE INFORMED BY 2 DIFFERENT DEALERS THAT IT NEEDS A NEW TRANSMISSION TOTALING $10,000. WE WERE NOT AWARE OF THE CLASS ACTION SUIT FOR THIS VERY ISSUE THAT SETTLED LATE LAST YEAR. BMW/MINI KNEW ABOUT THE DEFECTIVE TRANSMISSION AND SAID NOTHING. OUR CAR IS NOT DRIVABLE NOW AND IS UNSAFE TO OPERATE. IT IS WORTHLESS ESSENTIALLY AFTER BEING MAINTAINED PER THEIR GUIDELINES. WHEN DRIVING IT LOST CONTROL AND WAS NOT ABLE TO SHIFT INTO GEARS. WAS STUCK IN 4TH GEAR ONE TIME AND WAS HARD TO STOP. COULD HAVE CAUSED AN ACCIDENT BUT WE WERE ABLE TO GET CONTROL.
Source: NHTSA WEB SITE -
2003 MINI COOPER S- LITTLE RIVER ACADEMY, TX
TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE OPERATING THE VEHICLE AT LOW SPEEDS, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO TURN. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE POWER STEERING FLUID LEAKED FROM THE POWER STEERING FLUID RESERVOIR. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 136,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MINI COOPER S- GARDEN CITY, KS
TL* THE CONTACT OWNS A 2002 MINI COOPER S. WHILE DRIVING AT 60 MPH AND ATTEMPTING TO AVOID HITTING AN ANIMAL, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE VEHICLE STRUCK THE ANIMAL. THE AIR BAGS DID NOT DEPLOY; HOWEVER, THE AIR BAG WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 MINI COOPER S- FORT MYERS, FL
MY AIRBAG LIGHT/SEAT SENSOR WARNING LIGHT CAME ON BOTH CENTER CONSOLE AND DRIVER'S CONSOLE FOR NO APPARENT REASON. BOTH LIGHTS STAY ILLUMINATED. PROPER OPERATION OF SEAT SENSOR IN PASSENGER SEAT MAT WHICH ACTIVATES PASSENGER SIDE AIRBAG IS NOW IN QUESTION.
Source: NHTSA WEB SITE -
2009 MINI COOPER CONVERTIBLE- HARWICH, MA
BLIZZAK LM-60 RFT. 195/55-16, RUN FLATS. RIGHT REAR TIRE SPLIT ON TREAD SO THAT ONE CAN SEE STEEL BELTS. SPLIT IS FROM OUTSIDE EDGE TO ABOUT 2-3 INCHES TOWARDS MIDDLE OF TREAD. JUST REPLACED IT, SO DO NOT HAVE DOT NUMBER. TIRE PURCHASED TWO YEARS AGO, DRIVEN ONLY ONE WINTER SEASON (DECEMBER 2013-MARCH 2014.) NOT DRIVEN ON LAST YEAR. NOTICED DEFECT WHEN CHANGING TIRES IN THE SPRING.
Source: NHTSA WEB SITE