MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 MINI COOPER
    - PORTLAND, OR

    POWER STEERING PUMP FAILURE AT <64K MILES. THIS IS RIDICULOUS. SUCH A FAILURE MAY RESULT IN AN ACCIDENT, INJURY OR DEATH. MINI COOPER HAS KNOWN ABOUT SUCH ISSUES FOR YEARS! FIX THE PROBLEM MINI BEFORE SOMEONE GETS KILLED.

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER CLUBMAN S
    - FAIRVIEW, MI

    VEHICLE STARTED HAVING TROUBLE TURNING ON AND WHEN IT DID COME ON A LOUD CLANKING NOISE BEGAN. THE CAR COULD BARELY GO OVER 30MPH. 3 HR. DRIVE TOOK US ALMOST 6 HOURS TO GET TO DEALERSHIP. DEALERSHIP STATES IT IS THE TIMING CHAIN AND THE OIL PAN NEEDS TO BE REPLACED.WE FOUND EXCESSIVE WATER IN THE SPARE WHEEL HUB. THE BRAKE LIGHT SENSOR WOULD NOT GO OFF, AIRBAG LIGHT APPEARED, A KNOCKING NOISE IN THE GAS TANK CONSISTED. ETC.

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER S
    - CROWN POINT, IN

    TL* THE CONTACT OWNS A 2008 MINI COOPER S. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO DECELERATE AFTER THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS POWERED OFF AND BACK ON AND WAS ABLE TO BE DRIVEN; HOWEVER, THE VEHICLE WOULD NOT ACCELERATE PAST 55 MPH ON A 70 MPH HIGHWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT ONE OF THE CYLINDERS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MINI COOPER CLUBMAN
    - LA HABRA, CA

    THE PASSENGER SIDE AIRBAG SENSOR HAS BEEN GOING OFF INDICATING THAT THE AIRBAG WILL NOT DEPLOY EVEN WHEN SOMEONE OF NORMAL ADULT SIZE (160LBS) IS IN THE FRONT PASSENGER SEAT. I HAVE CONTACTED MINI AND THEY REFUSE TO FIX IT UNLESS I PAY FOR THE COSTLY REPAIR, EVEN THOUGH THEY HAVE BEEN SLOWLY RECALLING OTHER MODELS FOR THE SAME PROBLEM. THE IMPROPERLY FUNCTIONING MAT IN MY MINI COOPER CLUBMAN MAY CAUSE THE PASSENGER FRONTAL AIR BAG TO BE INACTIVE WHEN THE SEAT IS OCCUPIED, AND IN THE EVENT OF A CRASH, THE AIR BAG WILL NOT DEPLOY, INCREASING THE PASSENGER'S RISK OF INJURY. THIS IS CLEARLY DUE TO A DESIGN, MANUFACTURING, INSTALLATION, AND/OR EXPOSURE ISSUES, THAT CAUSES THE FRONT PASSENGER SEAT OCCUPANT DETECTION MAT NOT TO FUNCTION PROPERLY AND, AS A RESULT, THE FRONT PASSENGER AIR BAG MAY NOT DEPLOY IN A CRASH. THIS NEEDS TO BE RESOLVED AND NOT WAIT UNTIL MORE PEOPLE ARE HURT BY BMW'S REFUSAL TO ADDRESS THE PROBLEM IN ALL VEHICLES THAT HAVE THIS PROBLEM. THEY ARE WAITING FOR MORE DEATHS, INJURIES AND/OR COMPLAINTS BEFORE THEY FINALLY RESOLVE THEIR PROBLEM AT THEIR COST IN ALL CARS. WHAT CHANGE HAVE THEY EMPLOYED AFTER 2008 TO THIS DESIGN, MANUFACTURING AND INSTALLATION PROCESS IN THEIR PASSENGER SIDE AIRBAG SENSORS THAT MAKES THEM ISOLATE ONLY SOME REPAIRS ON SOME MINIS? NONE! AT LEAST NONE THAT HAVE WORKED AS I HAVE A 2009 MINI COPPER CLUBMAN WITH THE IDENTICAL PROBLEM, SO CLEARLY THEY HAVEN'T RESOLVED IT AND SHOULD NOT LIMIT THEIR RECALL TO 2005-2006 MINI COOPERS AND COOPER S, NOR JUST CONVERTIBLE MINI COOPERS BETWEEN 2005-2008 MODELS. 2009 MINI COOPER CLUBMANS HAVE THIS SAME PROBLEM, YET BMW TELLS ITS CUTOMERS WITH WARRANTIES TO PAY FOR IT THEMSELVES! BAD BUSINESS. HOPE SOMEONE SUES THEM, BUT PROBABLY NOT UNTIL SOMEONE DIES. AT LEAST THIS PUTS THEM ON NOTICE SO THEY CAN BE SUED MORE EASILY. I HAVE CHILDREN...SHAME ON YOU BMW!

    Source: NHTSA WEB SITE
  • 2014 MINI COOPER
    - HARTSDALE, NY

    TL* THE CONTACT OWNS A 2014 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V815000 (STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MINI COOPER
    - MIAMI, FL

    LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2008 MINI COOPER (ATTN: JOSIAH MANZO) DOCUMENT IS HARD TO READ. *SMD THE CONSUMER STATED THE TIMING CHAIN. AS A RESULT, THE ENGINE TO FAIL.*JB

    Source: FORWARDED FROM A CONGRESSIONAL OFFICE
  • 2008 MINI COOPER
    - MURRAY, KY

    AIR BAG SENSOR GOES OFF AT RANDOM TIMES. THERE IS A CURRENT RECALL FOR 2005-2008 MINI COOPERS, BUT NOT ALL MAKES. THE 2005-2006 MODELS ARE THE MINI COOPER, MINI COOPER S, MINI COOPER CONVERTIBLE AND MINI COOPER CONVERTIBLE S. THE RECALL IS EXTENDED THROUGH 2008 MODELS BUT THOSE MODELS ONLY INCLUDE THE CONVERTIBLE AND THE CONVERTIBLE S. THE 2007-2008 MINI COOPER AND MINI COOPER S ARE ALSO HAVING THIS AIR BAG ISSUE, AS NUMEROUS PEOPLE HAVE MENTIONED ON VARIOUS MINI FORUMS, AND SHOULD BE INCLUDED IN THE RECALL. ..UPDATED 09/03/15 *BF

    Source: NHTSA WEB SITE
  • 2009 MINI COOPER S US
    - GLENDORA, CA

    VEHICLE STARTING MAKING A RATTLING NOISE IN THE LEFT FRONT TIMING CHAIN AREA, TOOK TO LOCAL MECHANIC AND HE ADVISED ONE OF THE TIMING TENSIONERS HAD SNAPPED, PROBABLY DUE TO THE TIMING CHAIN HAVING TOO MUCH SLACK, I WAS ADVISED THAT THERE MAY BE A RECALL ON THESE AS IT SEEMS TO BE HAPPENING A LOT. HE ADVISED ME TO REPLACE THE TIMING CHAIN AND TENSIONERS IN ORDER TO NOT RISK THE TENSIONER FAILING AND CAUSING CATASTOPHIC ENGINE FAILURE, PARTS COST IS ABOUT $900 AND INSTALLATION ABOUT $500. THIS SEEMS TO BE GOING ON A LOT AND THERE IS LOTS OF INFO ON THE INTERNET STATING IT IS AN ISSUE THAT CAN CAUSE PERSONAL INJURY OR DEATH SHOULD THE VEHICLE BE INOPERABLE ON A HIGHWAY OR IN TRAFFIC.

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER S
    - TEMPLE CITY, CA

    I OWN A 2006 MINI COOPER S, WHICH I PURCHASED NEW IN OCTOBER 2006. ABOUT A YEAR AGO, I NOTICED THAT AFTER SLOWING BY STEPPING OFF / RELEASING THE GAS PEDAL, THE CAR WOULD JERK FORWARD - AT THE TIME, I DID NOT THINK IT WAS SERIOUS BECAUSE IT HAPPENED A FEW TIME AND IT WAS NOT ENOUGH TO CAUSE AN ACCIDENT. AFTER LAST MINI SERVICE IN MARCH 2015 - LATELY, I NOTICED THAT IN STOP & GO TRAFFIC, SOMETIMES AFTER BRAKING OR SLOWING, THE CAR HAS A HARD TIME GETTING UP TO SPEED - SOMETIMES GRADUALLY STEPPING ON GAS PEDAL AS USUAL TO START OFF AGAIN, I HEAR THE ENGINE REV UP PRETTY LOUD SO I LET UP ON THE GAS PEDAL, AND THEN TRY TO STEP ON GRADUALLY AGAIN - SOMETIMES, IT WOULD TAKE A WHILE FOR THE CAR TO GET UP TO SPEED. ALSO, LATELY, AFTER I BRAKE AND SWITCH FROM DRIVE TO REVERSE TO BACK INTO THE DRIVEWAY, THE CAR JERKS BACK WHEN I AM NOT STEPPING ON THE GAS PEDAL AT ALL. I TOLD THE MINI DEALER ABOUT THIS LAST WEEK WHEN THE CAR WAS TOWED TO THE DEALERSHIP BECAUSE IT WOULD NOT START - THE DEALER FOUND THAT THE CAR DID NOT START DUE TO FAULTY CIRCUITRY IN A FUSE BOX, WHICH WAS REPLACED WITH A NEW FUSE BOX. THE DEALER SAID THAT WHAT I DESCRIBED SOUNDED LIKE A TRANSMISSION PROBLEM, AND AFTER THE NEW FUSE BOX WAS PUT IN, THE DEALER TOOK THE CAR ON A TEST DRIVE TO SEE IF ANYTHING ELSE WAS WRONG. THE DEALERS DIAGNOSIS WAS TO REPLACE THE TRANSMISSION AT A COST OF $9,000. MY CAR HAS AROUND 55,000 MILES AND HAS BEEN MAINTAINED WELL. IT IS UNREASONABLE FOR THE TRANSMISSION TO REQUIRE REPLACEMENT AT SUCH LOW MILEAGE AND IN SUCH A SHORT PERIOD OF TIME - THE CAR WAS BARELY USED IN THE FIRST YEAR - IT WAS DRIVEN MOSTLY WITHIN THE LAST 7-8 YEARS. AS A RESULT OF THIS INCIDENT, I HAVE BEEN MADE AWARE THAT MANY MINI COOPER OWNERS HAVE ENCOUNTERED THIS TRANSMISSION ISSUE, WHICH HAS THE POTENTIAL TO RESULT IN COLLISIONS SINCE THE CAR WILL NOT ACCELERATE AS EXPECTED.

    Source: NHTSA WEB SITE
  • 2009 MINI COOPER S
    - EWA BEACH, HI

    PASSENGER SEAT AIRBAG DISABLED LIGHT REMAINS ON EVEN WHEN SEAT IS OCCUPIED. MECHANIC RAN DIAGNOSTIC AND FOUND CODE FOR PASSENGER SEAT OCCUPANCY SENSOR. CALLED MINI AND WAS TOLD THAT THEY WILL NOT REPAIR SINCE MODEL YEAR 2009 IS NOT INCLUDED IN THE CURRENT RECALL.

    Source: NHTSA WEB SITE