MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 MINI COOPER- STAFFORD, VA
TL* THE CONTACT OWNS A 2009 MINI COOPER. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CAME TO A COMPLETE STOP. THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 MINI COOPER- BRYAN, TX
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MINI COOPER S- YORKTOWN, VA
POWER STEERING FAILED. EXTREMELY DIFFICULT TO STEER WITHOUT IT. AFTER THE CAR AS TURNED OFF AND THEN COOLED: 30 MINUTES LATER THE POWER STEERING WORKED AGAIN. THIS HAS NOW HAPPENED ON 3 OCCASIONS OVER THE LAST 2 WEEKS: ALL ON DAYS WITH THE TEMPERATURE IN THE 90S. I CALLED THE MINI SERVICE BUT THEY SAID THAT THEY WON'T FIX IT UNDER THE EXTENDED WARRANTY ON THE POWER STEERING PUMPS (150K MILES, 13 YEARS) UNLESS ITS FAILED WHILE THEY HAVE IT. VERY DANGEROUS TO DRIVE THIS WAY WITH UNEXPECTED FAILURES: ESPECIALLY FOR MY WIFE WHO WOULD NOT BE ABLE TO FORCE IT THROUGH TURNS WITHOUT POWER STEERING. I DON'T UNDERSTAND WHY THERE HAS NOT BEEN A RECALL ON THIS POWER STEERING SYSTEM.
Source: NHTSA WEB SITE -
2006 MINI COOPER S CONVERTIBLE- SACRAMENTO, CA
BACK AGAIN! I JUST CAN'T CATCH A BREAK WITH THIS CAR! I WAS TAKING A ROAD TRIP AND HAD ALL MY FLUIDS CHECKED AND FILLED PRIOR TO LEAVING.WHILE DRIVING HWY99 MY THERMOSTAT GAUGE WENT FINE TO DANGER ZONE! I IMMEDIATELY CALLED THE SHOP AND WAS TOLD TO PULL INTO A GAS STATION AND CHECK THE WATER AND COOLANT. HE STAYED ON THE PHONE WITH ME WHILE I REPORTED WHAT THE TEMP GAUGUE WAS DOING. EVERY TIME I TURNED THE THE GUAGE WOULD DROP TO FINE UNTIL THE NEXT TURN WHICH IT WENT TO DANGER. WHEN I PULLED INTO THE GAS STATION I HEARD A LOUD CLUNK.I TURNED THE CAR OFF AND CHECK THE FLUIDS AND FOUND THAT EVERYTHING WAS FULL BUT THE WATER PUMP WAS LOW. I CHECKED UNDER THE CAR AND FOUND A LEAK. I HAD THE VEHICLE TOWED TO THE SHOP WHICH THE FOLLOWING WAS FOUND.1. MALFUNCTION OF THE WATER PUMP 2. WARP HEADGASKET 3. WARP CYLINDERS THE EXTENDED WARRANTY COMPANY AGREED TO THE ENGINE REPLACEMENT THEN LATER STATED THEY WOULD ONLY PAY 1500 TO REPLACE THE WATER PUMP, AND HAVE THE HEAD AND CYLINDERS REFURBISHED. MY SHOP HAS CALLED AND SPOKEN TO THEM NUMEROUS TIMES WITHOUT ANY OUTCOMES. MINI IS REQUESTING ME TO PAY OUT OF EXPENSES TO HAVE THE CAR PUT BACK TOGETHER AND TOWED 75 MI AWAY TO THE NEAREST MINI CERTIFIED SERVICE CENTER, AS WELL AS PAYING FOR THEM TO TARE DOWN THE ENGINE FOR THEM RUN THEIR OWN TESTS.THE SERVICE SHOP SAID IT WOULD BE 3500 FOR EVERYTHING TO BE GONE THROUGH! AFTER MINI COMPLETES THE ABOVE, THEN THEY WOULD TRY TO HAVE WARRANTY COMPANY REPLACE ANY ITEMS AND IF THEY ARE NOT COVERED THEY WOULD ASK MINI TO PROVIDE IT, HOWEVER I WOULD BE OUT OF POCKET AGAIN! THE CAR IS STILL AT THE SERVICE SHOP AS OF TODAY. I AM VERY UNSURE ABOUT THE SAFETY OF THIS VEHICLE AND WHETHER I SHOULD FIX IT OR SELL IT. I AM ALREADY PAYING FOR THE VEHICLE LOAN AND INSURANCE FOR A CAR THAT I CAN NOT EVEN DRIVE WITH COUNTLESS PROBLEMS. RECALLS NEED TO BE MADE! PLEASE END THIS NIGHTMARE!
Source: NHTSA WEB SITE -
2005 MINI COOPER S CONVERTIBLE- SACRAMENTO, CA
I HAVE HAD A NEW PROBLEM EVERY WEEK WITH THIS CAR. I TOOK IT TO THE CAR WASH JUST TO FIND OUT THAT THE CONVERTIBLE TOP LEAKS ON BOTH SIDES, AT THE 1ST BEND. THE WATER WAS DRIPPING AT A FAST PACE. I HAD THE TOP CHECKED OUT FOR ANY PROBLEMS PRIOR TO PURCHASING AT WHICH I WAS TOLD NOTHING APPEARED TO BE NEEDED. THE WEATHER STRIPPING AND TOP HAD NO CRACKS ARE SIGN OF WEAR. JUST ANOTHER HEADACHE WITHIN A MONTH OF PURCHASE.
Source: NHTSA WEB SITE -
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2006 MINI COOPER S CONVERTIBLE- SACRAMENTO, CA
I HAVE HAD MY CAR ABOUT FOR ABOUT 2 WEEKS AND WHEN I START MY CAR THE ABS WARNING LIGHT COMES ON. IT HAS ALSO COME ON WHILE DRIVING, AND THE BRAKES WILL GO ALL THE WAY TO FLOOR, THEN CATCH AFTER SEVERAL TIMES. I HAVE BEEN IN A FEW CLOSE ACCIDENTS AS A RESULT OF THIS. I AGAIN WENT BACK TO THE SHOP AND HAD DIAGNOSTIC TESTS PERFORMED. NOTHING CAME BACK FROM THE TEST. THE PROBLEM STILL EXISTS. I FIND MYSELF TURNING OF THE CAR AND WAITING A MINUTE, UPON RESTART THE ABS WARNING LIGHT IS NOT BEING SHOWN. THIS IS A MAJOR SAFETY RISK AS ONE CAN NOT SAY WHEN IT WILL HAPPEN BUT THAT IT DOES HAPPEN RANDOMLY.
Source: NHTSA WEB SITE -
2006 MINI COOPER S CONVERTIBLE- SACRAMENTO, CA
2 DAYS AFTER PURCHASING A USED MINI COOPER S CONVERTIBLE 2006, THE CAR BEGAN TO SELF SHIFT AT IMPROPER TIMES, CAUSING THE ENGINE TO REV AT HIGH RPM'S. I CONTACTED THE DEALER IMMEDIATELY AND HE TEST DROVE THE CAR TRYING TO GET THE VEHICLE TO RESPOND THE SAME WAY. AFTER 15 MINUTES OF DRIVING IT THE PROBLEM DID NOT OCCUR AND I WAS SENT ON MY WAY. THE PROBLEM CONTINUED TO PERSIST WHEN I WAS AT LOW SPEEDS. *TR
Source: NHTSA WEB SITE -
2006 MINI COOPER S CONVERTIBLE- SACRAMENTO, CA
I PURCHASED A USED 2006 MINI COOPER S CONVERTIBLE FROM A DEALER AND AFTER SIGNING THE PAPERS AND GETTING THE KEYS I TURNED THE CAR ON AND ALL THE WARNING LIGHTS CAME ON. THE DEALER TOOK IT BACK TO THE SHOP AND DID A DIAGNOSTIC TEST REVEALING NOTHING WAS WRONG, RESET THE VEHICLE AND HANDED ME THE KEYS. THE PROBLEM CONTINUES INTERMITTENTLY STILL.
Source: NHTSA WEB SITE -
2005 MINI COOPER- FAIR LAWN, NJ
2005 MINI COOPER. CONSUMER WRITES IN REGARDS TO ENGINE ELECTRONIC FAILURE. CONSUMER HAS ANOTHER VEHICLE COMPLAINT LISTED IN ARTEMIS. *SMD THE CONSUMER STATED THE PROBLEM HE EXPERIENCED WITH HIS VEHICLE WAS A COMPUTER TEST CALLED COMPREHENSIVE COMPONENT KEPT READING INCOMPLETE. THE DEALER FOUND AN INTERNAL SHORT INSIDE THE ENGINE BASIC CONTROL COMPUTER. THE CONSUMER STATED THE COST TO REPLACE THE ELECTRONIC HARDWARE WAS $1968 WHICH WAS EXCESSIVE. *JB
Source: CONSUMER LETTER -
2008 MINI COOPER S- FULLERTON, CA
PASSENGER AIRBAG LIGHTS ON, THE DEALER SAID AIRBAG WORKS FINE. I FEEL THERE IS PROBLEM WITH AIR BAG OTHERWISE WARNING LIGHT SHOULD NOT BE ON.
Source: NHTSA WEB SITE