MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2009 MINI COOPER- MOUNTAIN VIEW, CA
WHEN I WAS DRIVING HIGHWAY, A RED WARNING LIGHT OF "LOW ENGINE PRESSURE" CAME ON, AND THE ENGINE STARTED TO MAKE NOISES. LUCKILY, I WAS ABLE TO COME DOWN FROM THE HIGHWAY, AND SOON AFTER THAT, THE ENGINE STALLED COMPLETELY. IT WAS A VERY SCARY MOMENT. THE CAR WAS TOWED TO A REPAIR SHOP, AND THEY REPORTED, "SIGNIFICANT OIL SPLASH ON RIGHT SIDE OF ENGINE. ADDED 3 QUARTS OF OIL TO TRY AND START ENGINE TO DETERMINE IF ENGINE DAMAGE HAD OCCURRED FROM LOSS OF OIL. VEHICLE WOULD NOT START. VEHICLE SOUNDED AS IF CHAIN HAD JUMPED TIMING OR ENGINE DAMAGE HAD OCCURRED. RESEARCHED VEHICLE AND FOUND TECHNICAL SERVICE BULLETIN (TSB) RELATING TO SEAL ON TIMING CHAIN TENSIONER FAILING AND CAUSING TENSIONER TO LEAK AND LOOSEN. MAY HAVE LOOSENED, CAUSING JUMPED TIMING AND POSSIBLE ENGINE DAMAGE. JOB REQUIRES EXTENSIVE LABOR AND SPECIAL TOOLS WE DO NOT HAVE. RECOMMEND SEEKING DEALER FOR FUTTHER ASSISTANCE. THE CAR WAS TOWED AGAIN TO A MINI DEALERSHIP. THEIR DIAGNOSIS WAS: FOUND OIL LEAKING OUT AT THE TIMING CHAIN TENSIONER, OIL LEVEL LOW. CRANK BUT NOT START REMOVE VALVE COVER AND FOUND TIMING WAS OFF, RE-ADJUST TIMING, RETORQUED TIMING CHAIN TENSIONER, PERFORMED COMPRESSION TEST, 8 CRANKS FOR EACH CYLINDERS CYL 1: 60 PSI CYL 2: 55 PSI CYL 3: 35 PSI CYL 4: 30 PSI PERFORMED CYLINDER LEAK DOWN TESTS, ALL WERE BELOW 50%. USED SCOPE AND INSPECT INSIDE COMBUSTION CHAMBERS AND CYLINDER WALLS. FOUND DAMAGED AND CRACKED WALL CAUSED LOOSING COMPRESSION. NEED NEW ENGINE REQUIRED ALSO: WATER PUMP LEAKING AND CONTAMINAITED THE PULLY, FRICTION WHEEL AND DRIVE BELT THERMOSTAT IS LEAKING
Source: NHTSA WEB SITE -
2007 MINI COOPER S- CAMARILLO , CA
AT ANY GIVEN SPEED OR CONDITION THE PASSENGER SIDE AIRBAG WARNING LIGHT ILLUMINATES, MEANING THAT THE AIRBAG MAY NOT DEPLOY IN A CRASH . IN SOME INSTANCES THE LIGHTS WILL DISAPPEAR, BUT AT OTHER TIMES THE LIGHTS ARE ILLUMINATED CONTINUOUSLY. IT IS OF GREAT CONCERN THAT THIS PART HAS BEEN RECALLED AS A DEFECTIVE PART, BUT BECAUSE MY PRODUCTION DATE IS MERELY ONE MONTH OFF THERE IS NO RELIEF . IT SEEMS CONCERNING THAT THERE MAY BE A NUMBER OF THESE UNSAFE VEHICLES ON THE ROAD, BUT GIVEN THE DELAY TO INCLUDE THEM IN THE RECALL, MANY LIVES MAY UNKNOWINGLY BE AT RISK.
Source: NHTSA WEB SITE -
2005 MINI COOPER- CALABASAS, CA
THE STEERING HAS STARTED TO BECOME EXTREMELY UNRELIABLE AND THE CAR STARTS TO LOSE CONTROL AT ABOUT 50 MILES PER HOUR. AT FIRST THE PROBLEM WAS SLIGHT BUT IT IS BECOMING MORE DIFFICULT TO CONTROL THE CAR AT HIGHWAY SPEEDS. THIS SITUATION SEEMS VERY SIMILAR TO A COMPLAINT THAT HAS LED TO A CLASS ACTION SUIT AND THE RECALL OF SOME MINI COOPERS. UNFORTUNATELY OUR VIN WAS NOT ON THE LIST, ALTHOUGH IT APPEARS THAT MINI COOPERS FROM 2002-2009 HAVE BEEN AFFECTED.
Source: NHTSA WEB SITE -
2006 MINI COOPER- VIENNA , VA
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG SENSOR LIGHT ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) IN JUNE OF 2015. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REMEDY THE FAILURE WOULD NOT BE AVAILABLE UNTIL AUGUST OF 2015. THE FAILURE MILEAGE WAS 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 MINI COOPER S CLUBMAN- SPOKANE, WA
DRIVING ON THE INTERSTATE APPROXIMATELY 70MPH, SUDDENLY VEHICLE BEGAN RUMBLING. IMMEDIATELY CHECK ENGINE LIGHT FLASHED AND THE CAR IMMEDIATELY STOPPED ACCELERATING. THE MOTOR KEPT RUNNING BUT WITH A CONTINUOUS RUMBLING AND ACCELERATOR WAS COMPLETELY INACTIVE. CAR WILL START BUT NO POWER OUTPUT, PRESSING ON THE GAS IS FUTILE.
Source: NHTSA WEB SITE -
-
2005 MINI COOPER S- HENDERSON, NV
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MINI COOPER S CONVERTIBLE- TUNTA GORDA, FL
TL* THE CONTACT OWNS A 2008 MINI COOPER S CONVERTIBLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V20500 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER STATED THE ABS ENGAGED UNDER 10 MPH WHEN THE BRAKE WAS APPLIED. UPDATED 08/25/15*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MINI COOPER- ALLENTOWN, PA
MINI HAS ANNOUNCED RECALL NO. 15V-205 REGARDING REPLACEMENT OF FRONT PASSENGER SEAT OCCUPANT DETECTION MAT SENSOR ON MINI COOPER. MY MINI HAS THIS DEFECT AND IN ORDER TO VALIDATE THIS AIR BAG RELATED DEFECT, MINI REQUIRED ME TO PAY A DIAGNOSTIC FEE. NOW, MINI IS REFUSING TO REIMBURSE DIAGNOSTIC FEE NEEDED TO DETERMINE THAT AIRBAG LIGHT WAS DUE TO THE DEFECT ASSOCIATED WITH THE FRONT SEAT DETECTION MAT SENSOR. THIS FEE SHOULD BE REIMBURSED SINCE MINI ACKNOWLEDGES THIS IS A DEFECT FOR THE FRONT SEAT MAT SENSOR.
Source: NHTSA WEB SITE -
2008 MINI COOPER- LOUISVILLE, KY
TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V1205000 (AIR BAGS); HOWEVER, THE CLOSEST DEALER WAS EIGHTY MILES AWAY. THE CONTACT STATED THAT THE MANUFACTURER OFFERED TO PAY FOR THE PART TO DO THE REPAIR, BUT THE CONTACT WOULD BE RESPONSIBLE FOR PAYMENT OF THE LABOR FOR THE REPAIR. THE CONTACT STATED THAT THE RECALL NOTICE STATED THAT THE RECALL REPAIR WOULD BE MADE FREE OF CHARGE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 MINI COOPER S- BUTBANK, CA
THE PROBLEM OCCURRED WHEN THE TENSIONER FOR THE TIMING CHAIN NO LONGER APPLIED PRESSURE TO THE GUIDE RAIL. THIS CAUSES THE TIMING CHAIN TO FLAP AGAINST THE THE GUIDE RAILS EVENTUALLY BREAKING THEM. THERE WAS A NOISE THAT WAS CREATED HEARD DURING COLD START UP AND EVENTUALLY WENT AWAY WHEN THE ENGINE GOT WARM. THE ITEMS REPAIRED WERE A FAULTY CHAIN TENSIONER, TIMING CHAIN, CHAIN GUIDE RAIL, BEARING BOLT, BEARING BOLT GASKET, CRANK SHAFT SPROCKET, CRANKSHAFT PULLEY BOLT, VALVE COVER GASKET, PERMATEX HYLOMAR GASKET MAKER, SERPETINE BELT, SOLENOID, AND VANOS. THIS ISSUE APPEARED WELL BEFORE BMWS SUGGESTED MAINTENANCE PERIOD OF 120,000 MILES, OR 10 YEARS.
Source: NHTSA WEB SITE