MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 MINI COOPER
    - SHAWNEE, KS

    THE ENGINE STARTING CUTTING OUT AND RABBITING AND FINALLY DIED AND COASTED INTO PARKING LOT AND COULD NOT GET IT STARTED. TOOK TO BARON BMW AND THEY SAID THE ENGINE WAS TOASTED BECAUSE OF LOW OIL PRESSURE FROM A HABITUAL PROBLEM WITH THEIR OIL FILTER HOUSING THAT THEY NEVER RECALLED BECAUSE THEY DIDN'T THINK IT WAS A SAFETY ISSUE WHEN THE CAR CUTS OUT AND RABBITS ON ACCELERATION ONTO THE HIGHWAY AND EVERYTIME YOU TAKE OFF FROM A START. *TR

    Source: NHTSA WEB SITE
  • 2014 MINI COOPER
    - ALEXANDRIA, VA

    TL* THE CONTACT OWNS A 2014 MINI COOPER. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. A "VEHICLE NOT IN PARK, PLEASE PUT IN PARK AND RESTART" MESSAGE WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MINI COOPER S
    - INDIANAPOLIS, IN

    I HAVE BEEN GETTING THE AIR BAG WARNING LIGHT (IN RED) COMING ON WHILE DRIVING THE CAR STARTED IN FEBRUARY, 2015. I'VE TOLD THAT MINI/BMW IS AWARE OF THIS ISSUE, BUT IS NOT MAKING ANY MOVEMENT ON ESTABLISHING A SAFETY RECALL ON AFFECTED CARS. WARNING LIGHT COMES ON REGARDLESS OF HOW MANY PASSENGERS ARE IN THE VEHICLE. SOMETIMES THE LIGHT COMES ON AND STAYS ON, OTHER TIMES IT CYCLES THROUGH ON-OFF, WITH THE AUDIBLE WARNING, SEVERAL TIMES A MINUTE. *TR

    Source: NHTSA WEB SITE
  • 2009 MINI COOPER
    - MURFREESBORO, TN

    I WAS ON THE I-40 HIGHWAY FROM GATLINBURG TO NASHVILLE. THERE WAS A HOLE ON THE HIGHWAY. MY CAR PASSED THE HOLE THEN FRONT RIGHT WHEEL BECAME CURVED. ALSO, I HAVE BLACK BOX IN MY CAR. I CAN PROVE IT. I NEED TO CHANGE MY WHEEL IT TAKES MORE THAN 500 DOLLARS. *TR

    Source: NHTSA WEB SITE
  • 2014 MINI COOPER
    - ATLANTA, GA

    AFTER UNLATCHING THE DRIVER SIDE SEATBELT, THE BELT FOLD INTO THE RETRACTION MECHANISM SUCH THAT IT GOT STUCK AND COULD NOT BE USED UNTIL IT WAS MANUALLY UNSPOOLED, WHICH IS EXTREMELY DIFFICULT TO DO. THIS HAS HAPPENED MANY TIMES IN THIS CAR AND PRESENTS AND SERIOUS SAFETY ISSUE SINCE IT RENDERS THE SEATBELT POTENTIALLY UNUSABLE. *TR

    Source: NHTSA WEB SITE
  • 2009 MINI COOPER S
    - MONROEVILLE, PA

    I STOPPED AT A RED LIGHT ON A BUSY CITY STREET. THE MINI COOPER S ENGINE STOPPED RUNNING AND WOULD NOT START. THAT DAY WAS HEAVY SNOW AND THE ROADS WERE VERY DIFFICULT TO DRIVE ON. I COULD NOT MOVE THE CAR. AFTER SOMETIME WAITING ON A TOW TRUCK THE FOUR WAY FLASHERS QUIT WORKING. FORTUNATELY NO ONE RAN INTO THE CAR. I DISRUPTED TRAFFIC FOR ABOUT AN HOUR UNTIL THE POLICE WERE ABLE TO PUSH THE CAR OFF THE ROAD. THE CAR WAS TOWED TO THE MINI DEALER AND IT WAS DETERMINED THE TIMING CHAIN BROKE. THE CAR ONLY HAS 32,000 MILES ON IT. RESEARCHING, I SEE THAT MANY MINI OWNERS HAVE EXPERIENCED THE TIMING CHAIN FAILING. MY 17 YEAR OLD DAUGHTER USUALLY DRIVES THIS CAR. I AM GLAD I WAS DRIVING IT WHEN THIS HAPPENED AND FORTUNATE THE CAR WAS NOT MOVING WHEN THE ENGINE FAILED. *TR

    Source: NHTSA WEB SITE
  • 2010 MINI COOPER S CONVERTIBLE
    - HUNTSVILLE AL, AL

    KNOCKING, TIMING. OVER 2 THOUSAND SIGNATURES OF OWNERS HAVING THE SAME ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2009 MINI COOPER CLUBMAN
    - ATLANTA, GA

    CAR STARTED MAKING RATTLING NOISE ON START UP, DROVE IT TO MINI, THEY SAY MY TIMING CHAIN IS STRETCHED AND HOUSING BROKEN, AROUND $2500, TO REPAIR. READING ONLINE THIS IS A COMMON PROBLEM, EVEN THE BASIS OF A LAWSUIT AND I FEEL IT SHOULD BE LOOKED INTO. *TR

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER
    - KANEOHE, HI

    I TOOK MY 2008 MINI COOPER IN FOR ITS ANNUAL SAFETY CHECK AND IT DID NOT PASS. THE FRONT SEAT PASSENGER AIRBAG SENSOR IS FAULTY, IT DOES NOT DETECT THAT THERE IS IN FACT A PERSON OCCUPYING THE SEAT. I FEEL THAT THIS IS A SAFETY ISSUE THAT MINI COOPER SHOULD BE RESPONSIBLE FOR. THIS IS NOT A NORMAL WEAR AND TEAR ISSUE, AGAIN, IT'S A SAFETY ISSUE. THE PART TO REPLACE THIS SENSOR RANGES FROM $1200-$1400 DEPENDING ON THE RETAILER. THE COST OF THIS PART IS OUTRAGEOUS. THE LABOR HAS BEEN ESTIMATED TO BE 2-4 HOURS DEPENDING ON WHETHER OR NOT THE SEAT NEEDS TO BE COMPLETELY RE-UPHOLSTERED. I STRONGLY FEEL THAT THERE SHOULD BE A RECALL ON THIS FAULTY SENSOR AND THAT MINI COOPER SHOULD BE RESPONSIBLE FOR ENSURING THAT THEIR VEHICLE IS SAFE. *TR

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER S
    - MIAMI, FL

    THE PASSENGER SEAT AIR BAG LIGHT CAME ON AND WILL NOT GO OFF. I WAS ADVISED BY AN AUTHORIZED MINI COPPER MECHANIC THAT THE PASSENGER SEAT AIR BAG SENSOR IS BAD. IT'S MY UNDERSTANDING THAT MINI COOPER USA IS NOT OWNING UP TO THEIR RESPONSIBILITY TO RECALL AND REPAIR WHAT COULD POSSIBLY BE A LIFE SAFETY PROBLEM. THE LEATHER SEAT IS PRACTICALLY NEW AND THERE'S NO EXCUSE FOR THIS FAULTY AIR BAG SENSOR SEAT/EQUIPMENT. THERE WAS A RECALL FOR BMW'S WITH THE SAME ISSUE. IT'S VERY DISAPPOINTING. *TR

    Source: NHTSA WEB SITE