MINI Complaints

TL*THE CONTACT OWNS A 2012 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A HISSING NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT IT WAS DUE TO SALT AND SHOULD GO AWAY OVER TIME. HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN BUT THE CURRENT MILEAGE WAS 18,954.

MY WIFE'S 2006 MINI COOPER S CONVERTIBLES AIRBAG LIGHT STAYS ON. THIS SHOULD BE A RECALL, AS I'M SEEING. ON THE INTERNET, THAT MANY OWNERS OF COOPERS AND BMWS HAVE THIS SAME PROBLEM. VERY MUCH A SAFETY ISSUE AND BE ADVISED THAT YOU ARE OFFICIALLY ON NOTICE, THAT THIS IS A PROBLEM. ALSO A TIRE SAFETY ISSUE INCLUDED.

AIRBAG WARNING LIGHT STAYS ON. BUBBLES ON RUN FLAT TIRES (ONE REPLACED). RUBBER SEALS DETERIORATING ON OUTSIDE OF VEHICLE. WATER PUMP LEAKING (REPLACED). UPHOLSTERY IS COMING APART ON DRIVERS SEAT. *TR

MY CAR WOULD MAKE A NOISE AT THE REAR OF THE CAR WHEN I DROVE ON A BUMPY STREET, I TOOK THE CAR TO THE DEALER AND AFTER THERE INSPECTION , THEY SAID THE REAR SWAY BAR LINKS HAD TO BE REPLACED. I AM CONCERNED THAT IF THE ORIGINAL PARTS WERE DEFECTIVE, MAYBE THE NEW PARTS WILL ALSO BE DEFECTIVE... THE CAR IS UNDER WARRANTY, THE DEALER IS MAKING THE REPAIRS...UPDATED 10/15/15 *BF THE DEALER STATED THE REAR SWAY BAR LINK WAS NOT THE PROBLEM CAUSING THE NOISE. UPDATED 10/20/15 *JB

I WAS DRIVING MY DAUGHTER TO SCHOOL WHEN IT FIRST HAPPENED, THE WHEEL GOT SO TIGHT AND I HIT THE CURB. THANK GOD I WAS IN A SCHOOL ZONE AND THEREFORE I WAS DRIVING SLOW. AFTER THAT, I NOTICED THAT SAME DAY THAT MY BATTERY WAS DRAINED WHEN I WAS LEAVING FROM WORK. I GOT A JUMP BUT THEN IT HAPPENED AGAIN WHEN I STOPPED FOR GROCERIES. I FIGURED SOMETHING MUST BE WRONG WITH THE BATTERY (WHICH IS FAIRLY NEW) OR THE ALTERNATOR. I TOOK MY CAR TO A SHOP AND THEY DIAGNOSED THE BATTERY AND THE ALTERNATOR WAS FINE. BUT THEY ALSO SAID THERE WAS A STRANGE NOISE COMING FROM MY POWER STEERING PUMP. I BOUGHT POWER STEERING FLUID THINKING THAT WAS THE REASON, BUT AFTER I POURED SOME ITS STILL THE SAME. I STARTED RESEARCHING AND I FOUND OUT A LOT OF PEOPLE ARE HAVING THIS SAME ISSUE AND ITS A DEFECTIVE ISSUE FOR THIS MINI GENERATION. *TR

TOOK IN FOR OIL CHANGE, BURNING SMELL, AND RATTLING SOUND WHEN ENGINE COLD. I WAS GIVEN A LIST AFTER THEY HAD A FEW DAYS OF: MATERIAL FAILURE OF OIL PAN GASKET, OIL FILTER HOUSING LEAK, TURBO OIL FEED LINE LEAK, MATERIAL FAILURE OF THERMOSTAT HOUSING, MATERIAL FAILURE OF WATER PUMP, AND MATERIAL FAILURE OF TIMING CHAIN, TIMING CHAIN GUIDES, TENSIONER. I ENDED WITH A TOTAL REPAIR COST OF $4,666.30. TWO WEEKS LATER I AGAIN HAVE A BURNING SMELL AND THE TRIM COVERING THE TURBO CHARGER CRACKS. I AM TOLD THIS IS NORMAL AND IT IS JUST OUT OF THE 5 YEAR WARRANTY ON THIS EVEN THOUGH I HAVE AN EXTENDED COSMETIC WARRANTY. IN DECEMBER THE CHECK ENGINE LIGHT COMES ON BUT GOES OFF AFTER I CALL DEALER. I AM TOLD IF IT IS OFF, MAY JUST BE EMMISIONS ERROR. ON 2/20/2015, MY OIL PRESSURE LIGHT GOES ON, DEALER HAS NO OPENINGS UNTIL 2/23/15. I TAKE IN AND NOW IT HAS MORE ISSUES, STEMS AND VALVES, WHICH WILL BE ANOTHER $2K IN REPAIRS. IT IS STILL NOT DUE FOR OIL CHANGE BUT I HAD REQUESTED ONE SINCE I WAS THERE. IT IS LOW ON OIL DUE TO VALVE AND THE ENGINE ISSUE. ALL OF THESE ISSUES ARE IDENTICAL TO A THOSE VEHICLES WITH THE TENSIONER,WATER PUMP, TURBO FEED LINE RECALL.....BUT YET I AM TOLD MINE DOES NOT HAVE THE RECALL ON IT. *JS

I PURCHASED MY 2010 MINI COOPER HARDTOP IN OCTOBER OF 2010 WITH 2,446 MILES ON IT. THIS CAR CAME FROM A MINI DEALERSHIP. I HAVE DRIVEN THIS VEHICLE FOR THE LAST FOUR YEARS WITHOUT ONE MECHANICAL ISSUE. TODAY I HAVE APPROXIMATELY 41,000 MILES ON THE CAR. ON THE EVENING OF FEBRUARY 16, 2015, I STARTED MY CAR TO LEAVE MY PLACE OF EMPLOYMENT AND A LOW OIL INDICATOR LIGHT FLASHED. LIVING IN A COLD WEATHER CLIMATE, I THOUGHT THE ENGINE NEEDED TIME TO WARM UP. AFTER LETTING THE CAR WARM UP, I ATTEMPTED TO LEAVE THE PARKING LOT AND THE CAR FAILED AS I WAS ABOUT TO MAKE A TURN ONTO A MAIN ROAD. MY HUSBAND HAD THE CAR TOWED TO A LOCAL MINI SPECIALIST WHERE WE WERE TOLD THE CAR WAS EXTREMELY LOW ON OIL DUE AN INTERNAL LEAK COMING FROM THE TIMING CHAIN TENSIONER SEAL. WE WERE TOLD THE LEAK HAS BEEN HAPPENING FOR A WHILE; HOWEVER, THE FIRST INDICATION OF LOW OIL WAS ONLY MINUTES BEFORE THE CAR FAILED. THE CAR HAD BEEN TO A LOCAL MINI DEALERSHIP FOR REGULAR SERVICE LESS THAN A YEAR AGO. IN ADDITION THE MECHANIC FOUND COOLANT IN THE CYLINDERS AND IS UNSURE OF HOW THIS OCCURRED. THE MECHANIC FEELS IT COULD HAVE BEEN CAUSED BY A CRACKED ENGINE BLOCK OR CRACKED CYLINDER HEAD. ADDITIONAL TESTING WOULD NEED TO BE DONE ON THESE PARTS TO CONFIRM. AT THIS TIME, MY HUSBAND AND I ARE BEING TOLD THAT THE ENTIRE ENGINE NEEDS TO REPLACED ON A CAR THAT ONLY HAD 40,000 MILES ON IT. THE ESTIMATED COST WE RECEIVED WAS $10,315. THIS IS A TOUGH PILL TO SWALLOW CONSIDERING IT IS A "YOUNG CAR," IN OUR MINDS. WITH ALL OF THE ISSUES FOUND BY THE MECHANIC IT SEEMS AS IF THIS CAR HAD A FAULTY ENGINE FROM THE START. I HAVE CONTACTED MINI USA REGARDING THIS ISSUE AND HOPE THEY STAND BEHIND THEIR VEHICLES. *TR

PURCHASED A USED 2009 MINI COOPER S HARDTOP WITH 27,000 MILES ON IT AND WITHIN 20 DAYS THE CLUTCH WAS SLIPPING UPON LIGHT ACCELERATION AND CAUSED VERY UNSAFE DRIVING CONDITIONS. IT WAS REPLACED BY THE CARMAX WARRANTY GIVEN UNDER THE FIRST 30 DAYS , MY VEHICLE NOW HAS 32,000 MILES AND IS STARTING TO FEEL SIMILAR TO THE PREVIOUS SYMPTOMS. *TR

THE PASSENGER AIR BAG SENSOR STOPPED WORKING. NOW, EVEN WHEN THERE IS SOMEONE IN THE PASSENGER SEAT, THE AIRBAG IS DEACTIVATED. THE AIR BAG SENSOR IN THE SEAT NEEDS TO WORK IN ORDER FOR THE AIRBAGS TO DEPLOY-- AND ALL OF THESE SYSTEMS ARE DOWN DUE TO A FAULTY SENSOR! *TR

TURBOCHARGER OIL FEED LINE LEAKING. THE PART IS POORLY DESIGNED AND ACCORDING TO THE RESEARCH I'VE DONE PRONE TO FAILURE. THE DEALER WANTS $1200 TO REPLACE IT. WHEN I QUESTIONED THE SERVICE PERSON ABOUT THE HEAT SHIELD RECALL FROM JUST LAST YEAR TO PREVENT THIS ISSUE FROM OCCURRING, HE REASSURED ME THAT THE HEAT SHIELD RECALL WAS BECAUSE OF THE NUMBER OF PAINT JOBS THEY HAD TO DO ON HOODS FROM THE HEAT OFF THE TURBO DAMAGING THE HOOD PAINT. I THINK MINI SHOULD COVER THE COST OF REPLACING THE OIL SUPPLY LINE SINCE THEY ARE WELL AWARE THAT THIS PART IS FAULTY, IT GETS TOO HOT AND LEAKS. THE HEAT SHIELD RECALL DOESN'T STOP THE DAMAGE ALREADY DONE. IT SEEMS MY 2008 MINI IS NOT IMMUNE TO ANY OF THE "KNOWN" ISSUES THIS CAR HAS. EVERYTIME I VISIT THE MINI DEALERSHIP IT'S ANOTHER WELL KNOWN ISSUE/REPAIR. WHILE THE DEALERSHIP WAS VERY HELPFUL WITH THE LAST ISSUE (TIMING CHAIN), THEY WERE NOT WITH THIS LATEST ONE. THEY SAID BECAUSE IT WAS OUT OF WARRANTY THERE WAS NOTHING THEY COULD DO. *TR