MINI Complaints

WHILE ADJUSTING THE TILT CONTROL ON MY MINI COOPER, I DISCOVERED THAT THE ENTIRE STEERING COLUMN HAD BECOME LOOSE. UPON INSPECTION, I DISCOVERED THAT TWO METAL BRACKETS USED TO SUPPORT THE STEERING COLUMN AND ATTENDANT ASSEMBLY HAD SHEERED OFF, APPARENTLY UNDER NORMAL USE. *TR

THE VEHICLE WOULD NOT SHIFT INTO 2ND/3RD GEAR AFTER A TRAFFIC STOP. THE GEARS WOULD SHIFT ERRATICALLY RESULTING IN LOSS OF POWER AND WE ALMOST HAD AN ACCIDENT. CHECK ENGINE LIGHT IS ON AND A MESSAGE SHOWS UP "EP" WHICH MEANS TRANSMISSION IS ON EMERGENCY. *TR

ON 27-OCT-2014, WHEN I WAS DRIVING HOME THE CHECK ENGINE LIGHT CAME ON AND IT GAVE A MESSAGE ABOUT THE CATALYTIC CONVERTER. LUCKILY I WAS CLOSE TO HOME AND THE MESSAGE JUST SAID TO SLOW DOWN WHICH I DID. I HAD IT TOWED TO A LOCAL MECHANIC THE NEXT DAY SINCE IT WAS NOT DRIVABLE.IT WAS REAL SHAKY AND DIDN'T FEEL SAFE TO DRIVE WHEN I STARTED THE ENGINE. THEY HAD THE VEHICLE FOR 3 DAYS AND CHECKED EVERYTHING FROM THE COILS, SPARK PLUGS, RAN A COMPRESSION TEST WHICH SHOWED THAT CYLINDER 3 WAS NOT GETTING ENOUGH POWER, ETC. THEY STATED THAT THERE WERE NO LEAKS OR FLUIDS FOUND IN THAT AREA LIKE THEY HAD EXPECTED SINCE THAT WAS THE ONLY CYLINDER THAT WAS NOT RUNNING PROPERLY. I CONTACTED MINIUSA TO SEE IF THEY WOULD FIX THE VEHICLE OUT OF GOODWILL BECAUSE THIS WAS A KNOWN ISSUE WITH THESE VEHICLES/ENGINES (R56). NEEDLESS TO SAY, MINIUSA WOULD NOT FIX THE REPAIR NOR WOULD THEY RESPOND TO MY EMAILS. MINI OF CONCORD OFFERED TO COVER 25% OF THE COST LEAVING ME TO PAY $3600 OUT OF POCKET FOR SOMETHING THAT THEY KNOW IS FAULTY. THIS IS UNACCEPTABLE. *TR

AIRBAG SENSOR MAT IS FAULTY. THIS APPEARS TO BE A COMMON PROBLEM. FOR ONE THING, IT IS IMPOSSIBLE TO GET THE PART; INTERNET FORUMS AND THE DEALERSHIP INDICATE THERE IS A BACKLOG FOR THIS PART. THIS SUGGESTS THAT IT IS A WIDESPREAD PROBLEM. ALSO, THE PART IS $900.00. THE DEALERSHIP CHARGES $1,348.00 FOR LABOR. NO WONDER BMW/MINI ARE NOT INTERESTED IN EXTENDING THE WARRANTY TO COVER AN OBVIOUS SAFETY ISSUE. CAN YOU FOLLOW UP ON THE TAKATA AIRBAG RECALL AND FIX THIS PROBLEM? *TR

RATTLING SOUND DURING START UP AND EARLY IN IN DRIVING SEQUENCES, THAT COMES ALONG WITH A LOSS OF POWERE OR ACCELERATION. THE RATTLING SOUND CAN BE HEARD FROM THE UPPER RIGHT SIDE OF THE ENGINE (PASSENGER SIDE) . *TR

I WAS DRIVING ON THE HIGHWAY 12/04/2014 WITH CRUISE CONTROL ACTIVE GOING ABOUT 75 MPH. A TRUCK IN FRONT OF ME BECAME TOO CLOSE BECAUSE HE WAS GOING SLOWER. MY CAR BEGAN ACCELERATING AND I HIT THE BRAKE TO SLOW DOWN, AND DE-ACTIVATE THE CRUISE CONTROL. HOWEVER NOTHING HAPPENED AND MY MINI-COOPER CONTINUED TO ACCELERATE AND I HIT THE REAR END OF THE TRUCK. I USED THE CRUISE CONTROL ON/OFF AND TURNED OFF THE CRUISE CONTROL AND I STOPPED ACCELERATING. I CHANGED LANES TO PULL OVER, HOWEVER I HAD NO BRAKES. I EXITED THE HIGHWAY AS THERE WAS A BIG HILL, HOWEVER WITH NO BRAKES I WENT FLYING THROUGH AN INTERSECTION WHILE HONKING MY HORN, AND THROUGH THE RED LIGHT. THE ONLY OPTION WAS BACK ON THE HIGHWAY AFTER THE LIGHT AND I EVENTUALLY SLOWED DOWN AND THEN USED THE EMERGENCY BRAKE TO STOP. I REALLY PANICKED AND THOUGHT I WAS GOING TO DIE. THE TRUCK HAD NO DAMAGE, HOWEVER THE MINI-COOPER GOT A DENT ON THE HOOD. THIS ALSO HAPPENED BRIEFLY ABOUT A MONTH AGO, WHERE I HIT THE BRAKE AND MY MINI CONTINUED TO ACCELERATE WHILE IN CRUISE CONTROL, HOWEVER WHEN I TURNED OFF THE CRUISE CONTROL THAT TIME, THE BRAKES WERE FINE AND I HAD A CLOSE MISS OF REAR ENDING ANOTHER CAR. IN HINDSIGHT I SHOULD HAVE PUT MY 6 SPEED IN NEUTRAL OR TURNED OFF THE CAR. AT THE TIME, THESE OPTIONS DIDN'T COME TO ME IN A PANICKED STATE. *TR

POWER STEERING PUMP IS VERY LOUD WHEN TURNING THE VEHICLE. CAN BE VERY HARD TO TURN WHEEL AT TIMES AND SOMETIMES THE POWER STEERING HAS CUT OUT WHILE DRIVING. MINI HAS A RECALL BUT WONT FIX FOR ME. *JS

NIGHT DRIVING IN COLORADO MTNS. LIGHTS BEGAN TO FLICKER AND POWER STEERING FAILED. FOUND SAFE PLACE TO PULL OVER AND TURNED OFF LIGHTS AND ENGINE. RESTARTED AND TURNED LIGHTS BACK ON TO RESUME DRIVING WITHIN A FEW MINUETS LIGHTS FLICKERED AND POWER STEERING FAILED AGAIN. HAD TO CONTINUE FOR SEVERAL MILES UNTIL IT WAS SAFE TO PULL OVER AGAIN. ATTEMPTED TO TURN OFF HEAD LIGHTS AND USE FOG LIGHTS ON COUNTY DIRT ROAD, STILL LIGHTS FLICKERED/DIMMED AND POWER STEERING FAILED. CURRENTLY VEHICLE IS PARKED AND WE ARE ATTEMPTING TO RESEARCH RECALL MATTERS WITH THIS MALFUNCTION. SUPERIOR DRIVING SKILL IS REQUIRED TO OPERATE THIS VEHICLE WITH NONFUNCTIONAL POWER STEERING. AVERAGE OPERATORS WILL HAVE GREAT DIFFICULTY MAINTAINING SAFE OPERATION OF THE AUTOMOBILE. THIS ISSUE WILL LEAD TO LOSS OF LIFE IF NOT ADDRESSED. NEAREST DEALER FOR MINI IS 130 MILES DISTANT. *TR

TL* THE CONTACT OWNS A 2012 MINI COOPER S. THE CONTACT STATED THAT WHILE HAVING MAINTENANCE PERFORMED, THE CONTACT WAS NOTIFIED THAT THREE OF THE FOUR TIRE RIMS WERE CRACKED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE THREE TIRE RIMS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,342. DATED 01/23/15*LJ UPDATED 9/7/2017*CN

TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE PASSENGER SEAT AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SEAT SENSOR NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.