MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 MINI COOPER S- NORCROSS, GA
ABOUT TWO WEEKS PRIOR TO THE FIRE, MY BACK BUMPER WAS HIT BY SOMEONE,NOTHING TOO SERIOUS JUST THE TAIL LIGHT BROKEN. THEIR INSURANCE HAD MY CAR FIXED AT WORLD TOYOTA COLLISION CENTER IN ATLANTA GEORGIA. ON SATURDAY MORNING, I PICKED UP MY CAR. I NOTICED CLICKING NOISE COMING OUT FROM INSIDE THE CAR AND THE STEERING WHEEL BECOMING RIGID AS SOON AS I STARTED DRIVING. I PULLED TO THE CLOSEST GAS STATION (WAS IN NEED OF GAS AS WELL). WHITE SMOKE CAME OUT FROM THE FRONT RIGHT AFTER I PARKED. MY HUSBAND LIFTED UP THE HOOD TRYING TO SEE WHERE THE SMOKE IS FROM. NOT EVEN TWO MINUTES LATER, THERE WAS FLAME, YES, ACTUAL FIRE UNDERNEATH THE ENGINE COMPARTMENT. FORTUNATELY, THERE WERE TWO OFFICERS NEXT TO US AT THAT TIME SO THEY USED FIRE EXTINGUISHER TO TAKE THE FIRE DOWN. I'M EXTREMELY FRIGHTENED AND DISAPPOINTED AT MINI COOPER. VERY DANGEROUS CAR. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER- ONEONTA, AL
MY POWER STEERING COMPLETELY STOPPED WORKING WHILE DRIVING. IT HAS BEEN LEAKING FLUID FOR MONTHS AND HAD A SLIGHT STEERING RESISTANCE A MONTH OR SO BUT WAS RANDOM AND DIDN'T CONTINUE. NOW, IT REMAINS VERY DIFFICULT TO DRIVE AT ALL TIMES. *TR
Source: NHTSA WEB SITE -
2007 MINI COOPER- CHARLESTOWN, NH
2007 MINI COOPER. WAS INFORMED THE CAR WAS UNSAFE TO DRIVE BECAUSE OF A CRACKED VALVE COVER WHICH WAS LEAKING. *TA
Source: CONSUMER LETTER -
2011 MINI COOPER S CLUBMAN- SAN DIEGO, CA
MY VEHICLE WAS PARKED IN MY GARAGE FOR APPROXIMATELY ONE HOUR, AFTER DRIVING IT FOR THREE MILES IN THE RAIN. THE ENGINE SPONTANEOUSLY CAUGHT ON FIRE. *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER- SAN JUAN CAPISTRANO, CA
I WAS CHANGING LANES IN A HEAVY TRAFFIC SITUATION AND MY POWER STEERING QUIT CAUSING THE CAR TO CONTINUE IN THE "CHANGING" DIRECTION. THIS NEARLY CAUSED ME TO HIT A CAR IN ANOTHER LANE BECAUSE I COULD NOT MOVE INTO THE INTENDED LANE. *TR
Source: NHTSA WEB SITE -
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2004 MINI COOPER S- DONALDSONVILLE, LA
I EXPERIENCED A SUDDEN LOSS OF POWER STEERING ON MY VEHICLE. FORTUNATELY THIS DID NOT RESULT IN A CRASH BUT IT SURE SCARED ME. I AM CONCERNED ABOUT MY SAFETY DRIVING THIS VEHICLE AND MAY CONSIDER GETTING RID OF IT. I AM DISAPPOINTED IN MINI'S UNRESPONSIVENESS TO THIS ISSUE. *TR
Source: NHTSA WEB SITE -
2008 MINI COOPER S CLUBMAN- KIMBALL, MN
I WAS HEARING A LOUD RATTLE AND BROUGHT MY MINI IN TO GET SERVICED RIGHT AWAY. IT WAS MISDIAGNOSED AND NOW I FEAR IT HAS CAUSED SIGNIFICANT DAMAGE TO THE ENGINE DUE TO A TIMING CHAIN TENSIONER ISSUE. THE CAR WILL LOSE POWER OUT OF NOWHERE. I HAVE READ THAT THIS IS NOT BEING CONSIDERED A SAFETY ISSUE BUT WHEN YOU LIVE IN MINNESOTA AND ARE TRYING TO GO THROUGH A BUSY INTERSECTION DURING A BLIZZARD AND THE CAR LOSES ALL POWER AND YOU ALMOST GET T-BONED BY A TRUCK I WOULD TEND TO DISAGREE. *TR
Source: NHTSA WEB SITE -
2003 MINI COOPER- CANTON, TX
THIS MINI COOPER A 2003 W/130K MILES DRIVEN BY A YOUNG FEMALE. SHE HAD NO IDEA HER WHEEL WAS GOING TO FALL OFF THE DRIVER SIDE FRONT. SHE HAD CALLED FOR A CHECK ENGINE LIGHT ON AND INTERMITTENT BATTERY FAILURE. IT WAS ASK THAT I DRIVE THE CAR AND LISTEN TO A POP COMING FROM THE WHEEL SECTION. THE POP WAS THE ENTIRE WHEEL ASSEMBLY MOVING FORWARDS AND BACK BUMPING THE WHEEL WELLS AS THE CAR WENT FORWARD. NEEDLESS TO SAY I DIDN'T DRIVE FAR NOR DID I ACCELERATE FASTER THAN 10 MPH. I TOLD THE PARENT OF THE DRIVER THAT THE CAR WAS NOT DRIVABLE UNDER ANY CONDITION AND THAT IT NEEDED IMMEDIATE ATTENTION. THE LOWER CONTROL ARM BUSHING RUBBER WAS COMPLETELY GONE. I DO NOT KNOW IF THIS IS A DEFECT. THIS PART IS A MOUNT AND IT'S HOLDING MANY COMPONENTS OF THIS CAR TOGETHER. IT IS NOTHING LIKE I HAVE SEEN BEFORE USED AS A MOUNT. I HAVE SEEN THE RUBBER WORN FROM THIS TYPE PART BUT THEY WERE NOT BEING USED AS A MOUNT. WHEN THE RUBBER ON THIS PART DETERIORATES IT CAUSES THE MOUNT TO BE UNSTABLE RESULTING IN THE WHOLE WHEEL ASSEMBLY MOVING LIKE A SWING FORWARDS AND BACKWARDS WHILE DRIVING. IN A TRAFFIC SITUATION THIS COULD BE DEVASTATING TO MORE THAN JUST THE DRIVER OF THIS CAR BUT ALSO TO THE CARS DRIVING NEAR IF THE WHEEL WERE TO COME OFF IN THEIR TRAFFIC. NEEDLESS TO SAY THE MINI COOPER WOULD IMMEDIATELY FAIL IN TRAFFIC WITH THE BRAKE CYLINDERS HITTING THE ROAD CAUSING FLYING SPARKS, IF REAR ENDED IT WOULD MORE THAN LIKELY FLIP. THIS IS A DANGEROUS SCENARIO. THIS CAR WAS PURCHASED SECOND HAND AS ARE A LOT OF CARS. THIS IS NOT A PART ON ANYONE'S CHECK LIST AND NOT ONE YOU CONSIDER TO BE ONE OF THIS TYPE OF FAILURE. I AM FILING THIS COMPLAINT BUT I AM NOT THE OWNER OF THIS CAR. I AM MERELY CONCERNED AT THE IMPLICATIONS OF THE DETERIORATION OF THE RUBBER AND WHAT THOSE IMPLICATIONS MEAN TO THE OTHER PURPOSE THIS PART IS SUPPOSE TO PERFORM AND CAN'T WHEN THE RUBBER IS GONE. *TR
Source: NHTSA WEB SITE -
2007 MINI COOPER S- ROUND ROCK , TX
THIS IS A COMPLAINT AGAINST THE TIMING CHAIN AND TENSIONER FOR THE MINI COOPER WHICH IS KNOWN TO BE FAULTY. THE TIMING CHAIN HAD BEGIN RATTLING AND WAS INSPECTED AT A MINI DEALERSHIP. THEY STATED THAT IT'S A KNOWN ISSUE WITH MINI. REPAIR FOR THIS JOB IS 2000 USD. THIS IS A TREMENDOUS PRICE TAG.THIS CAN LEAD TO A VERY VERY DANGEROUS SITUATION ON THE HIGHWAY HEADING TO WORK. IMAGINE GOING 65 ON THE HIGHWAY THE CHAIN SNAP. LOST POWER AND CONTROL OF THE CAR. NOT ONLY THE DRIVER IS AT RISK BUT OTHER AS WELL. WHAT IF IT CAUSE A FAMILY IN THE CAR AN ACCIDENT. LET'S SAY 3 CAR WERE INVOLVED FILLED WITH FAMILIES BUT ONE PERSON DIED. YOU ARE CAUSING A LIFETIME OF HEARTACHE FOR NOT ACKNOWLEDGING THE FAULT IN YOUR ENGINE. PLEASE BE AWARE THAT PEOPLE LIVES ARE AT STAKE. IT'S BETTER THAT MINI SHOULD TAKE RESPONSIBILITY. IS MONEY SO MUCH MORE IMPORTANT TO MINI THAN THE LIVES OF PEOPLE. THE LIVES OF FAMILIES. IF FUTURE ACCIDENT CAN BE AVOIDED. IT MUST START NOW. DO THE RIGHT THING AND MAKE THIS RECALL HAPPEN. DON'T LET ME START ON CARBON BUILDUP. ENGINE DESIGN WASN'T TESTED THOROUGHLY. EVERYONE SHOULD BE GIVEN A COURTESY CLEAN EVERY 70000 MILES OR SO. ALREADY SHOW SIGN OF CARBON BUILDUP WITH 48K MILES. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER- CHRISTIANSBURG, VA
THE PASSENGER AIR BAG LIGHT, NOTING THAT THE AIRBAG IS TURNED OFF, REMAINS ON EVEN WITH A PASSENGER PRESENT. WITH NO PASSENGER PRESENT IN THE SEAT, IT STILL REMAINS ON, TELLING ME THE AIRBAG IS INACTIVE. THERE IS A WEIGHT SENSOR IN THE PASSENGER SEAT, THAT TRIGGERS THIS LIGHT, AND IT APPEARS THIS SENSOR IS FAULTY. IT STARTED OUT WITH THE LIGHT COMING ON INTERMITTENTLY, BUT NOW HAS REMAINED ON FOR A LENGTHY PERIOD OF TIME. I UNDERSTAND THIS IS AN EXPENSIVE FIX FOR A VERY CHEAP PART, AND THAT THE REPAIR MUST ONLY BE DONE BY THE DEALER. I FEEL THAT MINI SHOULD BE RESPONSIBLE FOR THIS FIX, AS IT'S A VERY IMPORTANT SAFETY FEATURE ON THE CAR, AND IT HAS AFFECTED MANY OTHER MINI OWNERS, WITH CARS BUILT AFTER JANUARY 2005. *TR
Source: NHTSA WEB SITE