MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 MINI COOPER COUNTRYMAN
    - JACKSONVILLE, FL

    No warning lights have come on and the car is braking on its own. I try to push the gas and it doesn't want to go. The car has around 42k miles on it. I took it to tom bush mini last week, the said the front axle was leaking some fluid, they ordererd the axle, changed all brake pads, changed the brake fluid and said it was good to go, cost about $2300. Got the car back, doing the same thing. Now they said all calipers need to be replaced and the hydro unit dsc needs to be replaced which will cost around $6400 and they can't get the hyro unit dsc or 2 months. If this was the problem why didn't they know last week? It doesn't seem like the car has enough miles to have such a big issues and no part for 2 months. I don't know what to do.

    Source: NHTSA WEB SITE
  • 2024 MINI COUNTRYMAN
    - Pebble Beach, CA

    While I was driving on freeway, driver side airbag went off and blew off driver visor. I had no accident. Message on screen before incident said there was an issue with airbag and go to dealership. Earlier that day I had been at dealership for a warranty issue of interior lights. I returned to dealership and was given a temporary car.

    Source: NHTSA WEB SITE
  • 2010 MINI COOPER
    - Holmdel, NJ

    Airbag light is deployed when passenger is sitting in seat. Module under seat is not recognizing the passenger and airbags are turned off. This is a safety concern in likeliness of an accident the passenger could be injured.

    Source: NHTSA WEB SITE
  • 2011 MINI COOPER CLUBMAN
    - Cypress , TX

    My car has a problem with the FRM or foot control module the turn signal don’t work right, when putting the car in reverse the bulb will not work but it’s a brand new bulb, I know there is a recall for them 23V-337 but since my car has always been in Texas the recall doesn’t apply to it

    Source: NHTSA WEB SITE
  • 2013 MINI COOPER S
    - Commerce City, CO

    Yes my Mini Cooper 2013 I was just driving normal speed 35 to 40 miles per hour and all the sudden my engine has just quit and stopped running I was not in any danger or in a crash I was able to move my car off to the side of the road and unfortunately this was only the first time the second time was actually on the highway I was scared to death because I was actually came to a halt on the freeway but I was able to push my car off to the side and be out of Harm's Way my car is now parked in front of my house due to engine failure and I don't know what else to do but I saw this recall and I thought I would give you guys a shout and tell you what's wrong and the only thing I replace so far was a new fuel pump and unfortunately that was not the issue my car was still not run or start and now I noticed there is a broken seal in the air intake that looks like it needs to be replaced

    Source: NHTSA WEB SITE
  • 2013 MINI COOPER S
    - yakima, WA

    Body control module (footwell module) controls the windows and blinkers. Recall was issued May 12, 2023 have filed with NHTSA several weeks ago with no response. This part has stopped working can't put windows down or use blinkers.

    Source: NHTSA WEB SITE
  • 2015 MINI COUNTRYMAN
    - Chittenden, VT

    The car starts but within a few second, the dashboard starts flashing with all of the warning lights and sounds. The speedometer and RPM needles move up and down frantically. I can drive the car, but I cannot tell at what speed I am going and if I put a turning signal I am not always able to stop it from flashing. Mini service found that the fuse box part # Main Fuse Box – Mini (61-35-9-813-622) that control the electric component of the car is defective. They also told me that the part is in back order worldwide for 11 months and they cannot get it for me, but they can place an order for it. I found out from MINI directly that there are 400 of that part in back order. My car is now in my driveway for the last two months and still no news about receiving the part. My registration is due for renewal in November, and it will not pass safety inspection, and I will end up with a lemon in my driveway. I still have a loan with Mini and I cannot even sell my car to pay for the remainder of that loan.

    Source: NHTSA WEB SITE
  • 2015 MINI COUNTRYMAN
    - San Francisco , CA

    The vehicle shifts between reverse, neutral and drive without the automatic shift knob being pressed. This is an absolute safety issues, since it can shift at speed, causing a major accident. This is an ongoing issue. But don’t see a recall for it. I’ve contacted Mini of San Francisco.

    Source: NHTSA WEB SITE
  • 2013 MINI COOPER
    - Frisco, TX

    As per NHTSA there was a recall the replace OC3 SEAT OCCUPANCY MAT but I never received recall notice and just passed 10 years with 40K millage and started getting air bag light, dealer is not replacing it under warranty, if they was a recall they should have replaced my seat earlier so that I would not have this issue today. is there a way to extend warranty to longer time or recall all the cars and replace them so that we do not have to spend 2k to replace it? "01 11 16_OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES"

    Source: NHTSA WEB SITE
  • 2011 MINI COOPER COUNTRYMAN
    - Camuela, HI

    The contact owns a 2011 Mini Copper Countryman. The contact stated that while the vehicle was parked at the residence, the vehicle became flooded. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was 29,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE