MINI Complaints

ELECTRONIC FUEL PUMP FAILED TWICE WITHIN A YEAR. MANUAL TRANSMISSION - CLUTCH DOES NOT ENGAGE GEARS PROPERLY. FRICTION POINT IS VAGUE AND UNENGAGING. GEAR SLIPS. REQUIRES EXCEEDINGLY HIGH REV. COUNTS/GAS TO ENGAGE IN GEAR PROPERLY. CAR STALLS MORE THAN NORMAL/OFTEN. OVERALL FUEL INJECTION/ECU MAPPING/CLUTCH ISSUES ARE EVIDENTLY AND REPEATS TO BE PROBLEM AREAS DESPITE PARTS REPLACEMENT AND ADJUSTMENT (ECU RE-MAP). FROM THE OWNER'S EXPERIENCE, THE CAR STOPPED ACCELERATING ON THE FREEWAY DUE TO FUEL PUMP FAILURES (TWICE) THUS CREATING ROAD HAZARD FOR FELLOW DRIVERS ON THE FREEWAY AT HIGH SPEED AS WELL AS MY OWN PERSONAL SAFETY. ALSO, DUE TO STALLING ISSUES OFF THE LINE, ENTERING FREEWAY AFTER METER-SIGNAL IS ALSO DANGEROUS IN MULTIPLE OCCASIONS CREATING POTENTIAL THREAT TO SAFETY. MANUFACTURER NEED TO ADDRESS BROAD ISSUE OF FUEL SYSTEM/POWERTRAIN/CLUTCH BEFORE ANYONE GETS SERIOUS HURT OR INJURED TO SUDDEN IMMOBILITY/STALLS. IN PARTICULAR, THE CLUTCH IN MANUAL TRANSMISSION IS SO BAD THAT IT DOES NOT FULFILL THE INTENDED FUNCTION OF ENGAGING GEARS. *TR

THE CAR STARTS VERY ROUGH ESPECIALLY IN COLDER WEATHER. I WAS TOLD BY A MINI DEALERSHIP THAT COULD HAVE BEEN DUE TO LACK OF OIL, WHICH IS NOT THE CASE AS THE OIL WAS JUST CHANGED. ALSO WHEN IN TRAFFIC COMING TO A STOP THE CAR WILL DROP IDLE AND STALL OUT. THE CAR WILL STALL IN NEUTRAL OR WITH CLUTCH FULLY PRESSED IN. RESEARCHING ONLINE AND WATCHING SOME VIDEOS, IT SEEMS MUCH LIKE THE TIMING TENSION/CHAIN ISSUES KNOWN BUT NOT YET HAVING MUCH DONE WITH THEM. IT WOULD BE NICE IF BMW/MINI WOULD SORT OUT THE ISSUE ESPECIALLY IF ITS A DESIGN FLAW. KINDA DISAPPOINTED AS ITS NOT THAT OLD AND HAS FEWER THEN 50K MILES ON THE ENGINE. *TR

THE RED AIR BAG WARNING LIGHT CAME ON. IT WON'T GO OUT. THE MINI DEALER IN BIRMINGHAM SAID IT'S NOT COVERED UNDER WARRANTY. MINI USA SAID THE SAME THING. HOWEVER, BMW RECALLED THEIR 2006 MODELS FOR THE SAME PROBLEM. SEVERAL OTHER MINI OWNERS ARE REPORTING THE SAME PROBLEM. THE OWNERS' MANUAL STATES THAT THE AIR BAGS MAY NOT DEPLOY PROPERLY IN THE EVENT OF A CRASH IF THE WARNING LIGHT IS ON. THIS IS A SAFETY ISSUE, AND MINI USA NEEDS TO ADDRESS IT. *TR

BACK IN MAY OF 2013 THE POWER STEERING PUMP STARTING BEING VERY LOUD AND MAKING NOISES. THE STEERING WHEEL IS ALSO QUITE HARD TO TURN SINCE THEN. THIS COULD END UP BADLY WHEN COMPLETELY FAILS WHEN I'M MID-TURN OR SOMETHING. THIS NEEDS TO BE FIXED ASAP. *TR

POWER STEERING PUMP ON MY DAUGHTER'S CAR CAUGHT ON FIRE ABOUT THREE (3) WEEKS AGO WHILE SHE WAS STOPPED AT A RED LIGHT, LUCKILY SHE THOUGHT ENOUGH AND TURNED THE CAR OFF SO THE DAMAGE WAS ONLY TO THE POWER STEERING PUMP AND WIRING HARNESS . ONCE WE DISCOVERED WHAT HAD CAUGHT FIRE WE DID RESEARCH ON HOW TO MAKE THE REPAIR(S) AND CAME ACROSS THE RECALL FOR 2005 MINI COOPER S CONVERTIBLES POWER STEERING PUMPS, THEY ARE RECALLING THEM BECAUSE THEY FAIL AND SOMETIMES CATCH FIRE. THE RECALL IS FOR CARS PRODUCED UNTIL FEBRUARY 2005 AND MINE, ACCORDING TO THE DOOR STICKER, WAS PRODUCED IN MARCH 2005 SO MINI WILL NOT MAKE THE NECESSARY REPAIRS BECAUSE THEY SAY THEY 'FIXED' THE ISSUE. ONCE WE GOT UNDER THE CAR AND PULLED THE POWER STEERING PUMP OFF YOU COULD CLEARLY SEE IT WAS BURNED, THE LARGER POWER STEERING PUMP CONNECTOR WAS COMPLETELY BURNED AND MELTED TOGETHER, WE COULDN'T EVEN REMOVE THE PUMP WITHOUT CUTTING THE WIRING HARNESS. WHEN WE GOT THE PUMP OFF YOU COULD SEE THE PUMP WAS BURNED ON THE INSIDE AS WELL SO APPARENTLY THERE IS STILL AN ISSUE WITH THE POWER STEERING PUMPS FAILING AND CATCHING FIRE. I HAVE BEEN IN TOUCH WITH MINI NORTH AMERICA AGAIN AND AGAIN THEY REFUSE TO FIX THE ISSUED BECAUSE WELL, THERE'S NOT AN ISSUE, AGAIN ACCORDING TO THEM. THERE IS A CLASS ACTION LAWSUIT REGARDING THIS ISSUE SO I WILL RESEARCHING THAT AVENUE. *TR

FIRE DID NOT OCCUR, BUT THERE IS A RISK. MANY MINI COOPER MODELS WITH TURBOCHARGERS ARE EXPERIENCING A LEAKY OIL FEED LINE TO THE TURBO AFTER APPROXIMATELY 25,000 MILES. DUE TO A POORLY INSULATED RUBBER GASKET. IT IS A MANUFACTURING FLAW, BUT MINI HAS FAILED TO ACKNOWLEDGE THE ISSUE. THIS IS A FIRE RISK. THE OIL IS ALLOWED TO LEAK INTO THE ENGINE BAY, AND IT CAN DESTROY THE ENGINE BECAUSE MINI COOPERS DO NOT HAVE AN OIL SENSOR. *TR

THE MINI MADE A BEEPING NOISE / WARNING NOISE WHILE DRIVING. STOPPED THE CAR. IT WAS VERY SLUGGISH TO START SO I TOOK IT TO MY MECHANIC (NOT THE MINI DEALER IN MY TOWN WHICH HAS A HORRIBLE SERVICE DEPARTMENT.) THE DIAGNOSIS WAS A FAILING TIMING CHAIN AND EVERYTHING ASSOCIATED WITH IT. REPLACED TIMING CHAIN, CHAIN TENSIONER, ADJUSTER UNIT CAM, GUIDE RAIL, SLIDE RAIL, CRANKSHAFT SEAL, GASKET RING, VALVE COVER GASKET, DRIVE BELT, IGNITION COIL, SPARK PLUGS ... EVERYTHING. THIS FAILURE COULD GAVE BEEN CATASTROPHIC WITHOUT MY IMMEDIATE ACTION TO STOP THE CAR AND TAKE IT TO A MECHANIC. IT WAS A $3,000 + FIX. *TR

WE WERE DRIVING THE CAR AT 20 MPH AND THE CHECK ENGINE LIGHT CAME ON. WE PULLED OVER TO THE SIDE OF THE ROAD AND DID NOT NOTE ANY PROBLEMS. WE THEN DROVE DIRECTLY TO THE MINI DEALERSHIP NEARBY AND THEY SAID THE HEAD GASKET SEAL WAS BROKEN A LEAKING OIL. ALSO THEY SAID THE TIMING CHAIN AND BELT TENSIONER NEEDED TO BE REPLACED AS THEY WERE LOOSE. NO REPAIRS WERE EVER PERFORMED ON THESE PARTS. IT WAS NOTED THAT THERE WAS BUILD UP IN THE OIL LINES TO THE TURBO CAUSING IT TO SEIZE UP AND NEEDED TO BE REPLACED. TOTAL COSTS WERE $3,000 FOR PARTS AND LABOR. *TR

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT WHILE PARKING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MAIN COMPUTER WAS REPROGRAMMED TO REMEDY THE STEERING SYSTEM FAILURE. MONTHS LATER, THE STEERING SYSTEM FAILURE RECURRED ACCOMPANIED BY A BURNING ODOR. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO REPROGRAMMED THE SYSTEM BUT WAS NOT ABLE TO REMEDY THE ISSUE. THE DEALER ALSO INSTALLED AN EPS COMPUTER PATCH. THE FAILURE MILEAGE WAS 15,800. . ..UPDATED 01-10-14 *BF THE CONSUMER STATED MINI USA WAS AWARE OF THE STEERING PROBLEM FAILURE OCCURRING IN 2011 MINI COOPER COUNTRYMAN'S. THEY HAVE FAILED TO PROVIDED HER INFORMATION ON EXACTLY WHAT THEY KNOW IS FAILING IN THE STEERING SYSTEM OR THE BULLETIN THAT HAVE ON THE STEERING ISSUE. THE DEALER WORKED ON THE VEHICLE, AND THEY BELIEVED THE PROBLEM WAS RESOLVED. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES, FOR DIFFERENT THINGS. THE MIRRORS WERE NOT OPERATING PROPERLY, THE CLUTCH FAILED TWICE, TWO STEERING FAILURES, AND THE RE-PROGRAMMING OF THE COMPUTER, SEVERAL TIMES. UPDATED 01/15/14

WAS TOLD BY MECHANIC AT DEALERSHIP TIMING CHAIN TENSIONER HAD BEEN REPLACED WHILE IN FOR SERVICE IN PAST BUT NOW IT NEEDS REPLACED ANOTHER EMPLOYEE 2 DAYS LATER SAYS NO RECORD OF IT. I NEED TO PAY FULL AMOUNT. TOO EARLY FOR TIMING CHAIN REPLACEMENT TO BE REQUIRED IN A DECENT CAR. DEFECT. NEEDS RECALL. *TR