MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 MINI COOPER- MINNEAPOLIS, MN
I HAVE A 2004 MINI COOPER IT HAS RECENTLY REACHED 87000 MILES AND THE CVT TRANSMISSION IS FAILING. NORMALLY YOU CHANGE YOUR TRANSMISSION FUEL EVERY 25,000 TO 50,000 MILES. MY MODEL MINI COOPER HATCHBACK DOES NOT COME WITH A RESERVOIR TO CHANGE SUCH A FUEL IT WAS A GUARANTEE BY THE MANUFACTURER THAT THESE MODELS WOULD NOT NEED SUCH A SERVICE AND THAT THE TRANSMISSION WOULD BE FINE THROUGHOUT THE LIFETIME OF THE CAR. WHAT WORRIES ME IS THAT I HAVE NOT BEEN ABLE TO DRIVE MY MINI OVER 50MPH DUE TO THE INCREASE OF RPM'S. WITHOUT THE SPEED INCREASE IT IS NOT SAFE FOR ME TO DRIVE ON THE HIGHWAYS AS I NORMALLY WOULD. A CVT TRANSMISSION REPLACEMENT COULD COST THOUSANDS. BUT MORE IMPORTANTLY I'M WORRIED ABOUT MY SAFETY ITS POSSIBLE THAT MY TRANSMISSION COULD FAIL WHILE MOBILE. THATS MY MAIN CONCERN. I RECENTLY READ THAT THERE HAS BEEN A LAWSUIT ADDRESSING THESE ISSUES. IT IS BMW'S DUE DILIGENCE TO ADDRESS THIS MATTER SEEING HOW THOUSANDS OF CITIZENS ARE OPERATING THIS MACHINERY ON A DAILY BASIS. *TR
Source: NHTSA WEB SITE -
2009 MINI COOPER S- FOUNTAIN HILLS, AZ
CHECK ENGINE LIGHT CAME ON....EXCESSIVE CARBON BUILD UP. HAPPENED AGAIN AT 68K MILES .... *TR
Source: NHTSA WEB SITE -
2009 MINI COOPER S- LEXINGTON, KY
I PURCHASED THIS CAR WITH 24K MILES ON IT. IT NOW HAS A LITTLE OVER 28K MILES. IT HAS BEEN STARTING AND RUNNING JUST FINE, UNTIL THE WEATHER TURNED COLDER. NOW IF THE CAR SITS OUTSIDE FOR A FEW HOURS WITH THE TEMP BELOW ABOUT 45 DEGREES, THE ENGINE RATTLES AND SOUNDS HORRIBLE WHEN I FIRST START IT. THIS IS A VERY LOUD RATTLE COMING FROM THE PASSENGER SIDE OF THE ENGINE. THE NOISE IS SO BAD THAT I AM AFRAID TO DRIVE THE CAR UNTIL IT WARMS UP AND THE SOUND GOES AWAY. AFTER A LITTLE RESEARCH ONLINE, I AM SHOCKED TO SEE HOW MANY PEOPLE HAVE THIS PROBLEM AND THAT IT IS THE TIMING CHAIN TENSIONER AND GUIDE SYSTEM. I WISH I HAD RESEARCHED THESE CARS BEFORE MAKING A PURCHASE BECAUSE NOW I OWN AN EXPENSIVE PROBLEM. *TR
Source: NHTSA WEB SITE -
2009 MINI COOPER S- EVANSTON, IL
MINI COOPER SENT A RECALL FOR A FAULTY TIMING CHAIN IN MY 2009 MINI COOPER. THIS IS THE 2ND TIMING CHAIN REPAIR IN 2 YEARS. WHEN I HAD IT IN FOR THE REPAIR I INFORMED THE TECH I SMELLED OIL BURNING AFTER THE VEHICLE WAS RUNNING DURING A HIGHWAY DRIVE. THEY LOOKED AT THE CAR AND INFORMED ME THE TURBO LINES WERE LEAKING WHICH POSE A RISK IF I LEFT IT UNREPAIRED. THE TURBO LINE REPAIR IS A $1000 REPAIR ON A CAR WITH LESS THAN 35000 MILES. THE TECH INFORMED ME THAT THEY WERE GOING TO PUT A HEAT SHIELD ON THE VEHICLE ALSO AS PART OF A RECALL. PERHAPS THIS SHIELD SHOULD HAVE BEEN INSTALLED PRIOR AND THE LINE WOULD STILL BE INTACT. *TR
Source: NHTSA WEB SITE -
2010 MINI COOPER- HENDERSON, MN
TL* THE CONTACT OWNS A 2010 MINI COOPER. THE CONTACT STATED THAT THE DOOR LOCKS ON THE DRIVER AND PASSENGER SIDE DOORS FAILED TO OPERATE NORMALLY AND WITHOUT WARNINGS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE DOOR LOCK ACTUATOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 16,347.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2008 MINI COOPER S- SAN GERMAN, PR
I CAN'T TELL EXACTLY THE MILEAGE OF THE CAR BY THE TIME THE ALARM POP UP, BUT IT WAS ABOUT 64K AS SPECIFIED ABOVE. AT THAT TIME THE PASSENGER AIR BAG ALARM COMES "ON" THE CAR WITH A PASSENGER SEATED. IT ALL STARTED INTERMITTENT BUT AFTER A WEEK THE LIGHT REMAINS ON ALL THE TIME, ALONG WITH THE WARNING "PASSENGER AIR BAG OFF". BOTH LIGHTS (THE ALARM AND THE WARNING) REMAINS ON ALL THE TIME. I BROUGHT THE CAR TO THE SERVICE DEPT. AND AFTER 117.00 FOR A DIAGNOSTIC, THEY CONCLUDE THAT THE "SENSOR MAT (OC3) SIB 657506" (WHATEVER THAT IS) WAS BROKEN AND NEEDS REPLACEMENT. THEY ARE CHARGING A TOTAL OF $2,608 FOR PARTS AND LABOR (INCLUDING TAXES). AFTER THIS TROUBLE AND A STRETCHED TIMING CHAIN THAT WAS DIAGNOSE WERE COVERED THE THREE DAYS THE CAR SPENT AT THE SERVICE DEPARTMENT, I ASKED MINI OF AMERICA TO CALL ME BACK, BUT AFTER SOME E-MAILS BACK AND FORWARD, THE. *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER- BLOOMINGTON, IL
2004 MINI COOPER STEERING BECOMES HARD TO STEER SUDDENLY DURING DRIVING AND ALSO AT TIMES AFTER A RESTART FROM PARKING. AFTER A COUPLE OF RESTARTS IT APPEARS TO BE BACK TO NORMAL BUT QUICKLY BECOMES HARD TO STEER AGAIN WHILE DRIVING. DURING TURNS I FEEL KIND OF BLOCKS IN THE STEERING DURING THE TURNING THAT ARE REQUIRED TO BE COUNTERED WITH A LITTLE MORE HARD PRESSURE ON STEERING TO COMPLETE THE TURN. FEEL RISKIER TO TAKE IT FOR DOWNTOWN DRIVES THAT NEED SHARP AND PROPER TURNS INTO LANES. EVEN MORE RISKIER FOR HIGHWAY DRIVES AS NOT SURE HOW IT WILL REACT TO A QUICK LANE CHANGE OR DURING EXITS. POWER STEERING SEEMS TO NO LONGER EXIST. *TR
Source: NHTSA WEB SITE -
2012 MINI COOPER- ALTO, GA
PURCHASED A CERTIFIED PRE-OWNED MINI NEXT 2012 CLUBMAN 6-SPEED WITH 6,498 MILES ON IT 08/2013. * 10/14/2013 AROUND 9K MILES LOST POWER ON THE HIGHWAY AND WENT INTO LIMP MODE, MANEUVERED TO SIDE OF HIGHWAY AND CALLED ROADSIDE ASSISTANCE. TOWED CAR IN TO DEALER WHO REPLACED 4 SPARK PLUGS SAID ALL WAS OK. * 10/17/2013 I PICK THE CAR UP, GET 3 MILES FROM DEALER ON INTERSTATE AND THE CAR DOES IT AGAIN SO I MANEUVERED OFF THE CLOSEST EXIT AND CALLED ROADSIDE ASSISTANCE. TOWED BACK INTO DEALER AND THEY KEPT CAR UNTIL 26TH. THEY SAID THE DME WAS BAD AND REPLACED IT AND 4 FUEL INJECTORS. * 10/30/2013 CAR DID IT AGAIN AND I DROVE HOME IN LIMP MODE, CAR WAS SHAKING AND SOUNDED LIKE A 1970 VW BEETLE, NEARLY DIED AT EVERY IDLE, ROUGH, ACCELERATION AND I CALLED ROADSIDE ASSISTANCE AND THEY HAD CAR TOWED FROM MY DRIVEWAY BACK TO DEALER. *11/5/2013 DEALER STILL HAS CAR. *TR
Source: NHTSA WEB SITE -
2009 MINI COOPER S CLUBMAN- SEATTLE, WA
NHTSA ID NUMBER: 10043724 THERE HAS BEEN A SERVICE BULLETIN BUT NOT A RECALL ON THE TURBO HEAT SHIELD. WITH THE LACK OF THE HEAT SHIELD THERE COULD BE ENGINE FAILURE BY A LACK OF OIL SUPPLY. I PAID OUT OF POCKET FOR THE ALL THE REPAIRS CAUSED BY THE LACK OF THE HEAT SHIELD TOTALING $636.37, BUT MINI WILL NOT ACCEPT ANY RESPONSIBILITY FOR THESE COSTS AS THIS IS A SERVICE BULLETIN NOT A RECALL (THOUGH MY DEALER HAD LEFT A MESSAGE STATING THAT IT WAS AN OPEN RECALL). THIS SHOULD BE AN OPEN RECALL AS THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED. *TR
Source: NHTSA WEB SITE -
2002 MINI COOPER S- COLUMBIA, SC
THE PASSENGER SIDE HEATED SEAT MALFUNCTIONED AND BURNED A HOLE INTO THE LEATHERETTE UPHOLSTERY AND MY WIFES SWEATER. SHE WAS SITTING ON THE PASSENGER SIDE WHEN IT OCCURRED. THIS COULD HAVE CAUSED A MAJOR FIRE A DEFINITE SAFETY HAZARD. *TR
Source: NHTSA WEB SITE