MINI Complaints

THE DRIVERS SIDE DOOR IS FROZEN, IT CANNOT BE OPENED, FROM MINI FORUMS I HAVE SEEN WHERE THIS IS A SERIOUS ONGOING PROBLEM. NOW THE BACK BARN DOOR IS FROZEN SHUT. THE LOCKS ARE OBVIOUSLY BROKEN, YET THE DEALERSHIP EXPECTS THAT WE WILL COVER THIS OUT OF POCKET TO THE TUNE OF $1800. OBVIOUSLY THEY HAVE PROBLEMS. *TR

THE AIR BAG SYSTEM WARNING LIGHT IN THE GAUGE CLUSTER IS LIT AT ALL TIMES. THE REPAIR SHOP TELLS ME THAT THIS IS BECAUSE THE SENSOR MAT IN THE PASSENGER SEAT HAS FAILED AND MUST BE REPLACED. MY RESEARCH INDICATES THAT THIS IS A VERY COMMON ISSUE THAT IS UNJUSTIFIABLE EXPENSIVE TO REPAIR. THE REPAIR SHOP ALSO TELLS ME THAT ALL OF THE AIR BAGS IN THE CAR ARE DISABLED AS LONG AS THE WARNING LIGHT IS ON, PUTTING ALL PASSENGERS IN THE VEHICLE IN DANGER OF SUSTAINING GREATER INJURIES IN THE EVENT OF A CRASH. THESE CARS ARE MADE BY BMW, WHICH APPARENTLY ACKNOWLEDGED THE SAME PROBLEM IN OTHER CARS THEY PRODUCED AND MADE REPAIRS. I FEEL THAT THEY SHOULD BE REQUIRED TO ADDRESS THIS PROBLEM IN MINI COOPERS, TOO, VIA A FEDERALLY MANDATED RECALL CAMPAIGN. *TR

I WAS DRIVING HOME FROM WORK ON 21 NOVEMBER 2013 WHEN THE CHECK ENGINE LIGHT ON MY MINI CAME ON. I CALLED THE DEALER TO SCHEDULE THE APPOINTMENT. BY THE TIME I GOT OFF THE PHONE WITH THE DEALER, THE LIGHT TURNED OFF. AROUND 5 MILES FURTHER DOWN THE ROAD THE LIGHT CAME BACK ON AND THEN THE CAR ERUPTED IN FLAMES. I AM UNSURE WHERE ELSE TO FILE A COMPLAINT BUT I THOUGHT I WOULD BEGIN HERE. *TR

THE CAR HAD A HARD TIME GETTING UP TO 65MPH . THERE WAS A LACK OF ACCELERATION FROM A DEAD STOP TO CRUISING SPEED. THE CAR HAD A WATER PUMP AND RADIATOR INSTALLED 4 MONTHS PRIOR TO MY TROUBLE. MINI TOLD ME THAT MY TIMING BELT TENSIONER HAD BROKE .I NEEDED TO HAVE A NEW TIMING BELT INSTALLED BECAUSE IT HAD STRETCHED .IT WAS NO LONGER ABLE TO KEEP THE TIMING CORRECT .I ASKED WHY WHEN THEY CHANGED TO WATER PUMP THEY DIDN'T SEE THE BROKEN TENSIONER. THEY HAD NO ANSWER . *TR

I HAD ISSUE WITH THE STEERING WHEEL PUMP A YEAR AGO, AND I REPLACED IT. BUT LAST NIGHT WHEN I WAS DRIVING HOME, THE STEERING WHEEL WOULDN'T TURN AND I ALMOST GOT INTO A CAR ACCIDENT. LUCKILY TRAFFIC WAS SLOW AND I WAS CLOSE TO MY HOUSE. UNFORTUNATELY, IT WAS EXTREMELY HARD FOR ME TO MAKE ANY TURN. I HAD TO CALL A TOWING COMPANY AND MY CAR IS NOW AT THE MINI DEALER IN CHICAGO. I ALREADY SPENT OVER 2 THOUSAND DOLLARS A YEAR AGO AND I DON'T UNDERSTAND WHY MY CAR IS HAVING THESE ISSUES AGAIN. *TR

OCCUPANT SEAT SENSOR FAILURE IN PASSENGER SEAT, AIRBAG LIGHT COMES ON AND STOPS AIRBAG OPERATION. I BELIEVE MINI/BMW IS LIABLE FOR THIS SAFETY ISSUE AND SHOULD FIX IT UNDER RECALL. SEVERAL PASSENGERS HAVE REFUSED TO RIDE IN MY CAR FOR FEAR OF SAFETY. PART IS $1200 PLUS INSTALLATION AND REPROGRAMMING. THIS IS A VERY COMMON KNOWN ISSUE. MINI/BMW'S NEGLIGENCE ON THIS ISSUE IS ASTONISHING. *TR

I HAVE 2002 MINI COOPER ORIGINAL OWNER AND I HAD WINDSHELD, TRANSMISSION REPLACED. MAIN ISSUE I STILL HAVE IS STREERING LOOSE POWER. I GOT A LETTER FROM MINI SAID IT EXTENDED WARRANTY NOT A RECALL. MINI CO. NEVER RECALL ANY ISSUES. CALL DEALER FOR THIS STREERING PROBLEM BUT MY 2002 MINI IS NOT UNDER THIS CAMPAIGN. I HAVE THAT STREERING LOOSE POWER MIDDLE OF DRIVING BUT THIS IS NOT EVEN RECALL? I HAVE TO PAY FOR DIAGNOSE FEE FOR EXTENSION WARRANTY PER DEALER. MINI/BMW WILL NOT RECALL THIS ISSUE UNTIL DRIVERS GET SERIOUSLY HURT. *TR

TURBO OIL SUPPLY LINE IS LEAKING OIL ON MY 2008 COOPER S, THE DEALER HAS RECOMMEND REPLACEMENT AT A COST OF $900. I INITIALLY TOOK THE CAR IN FOR A RECALL TO INSTALL A HEAT SHIELD ON THE SAME OIL LINE, SOME ONLINE RESEARCH (INCLUDING MANY OFFICIAL COMPLAINTS HERE) HAS SUGGESTED THAT THE LACK OF A HEAT SHIELD HAS CAUSED THIS FAILURE, YET IT IS NOT COVERED UNDER THE RECALL. YET ANOTHER UNFORTUNATE DEFECT IN THE MINI DESIGN, I'VE ALREADY BEEN THROUGH THE TIMING CHAIN/TENSIONER DEBACLE. *TR

TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE PASSENGER'S SEAT MAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,000.

FUEL LEAK A/P MINI SERVICE; NOT COVERED BY EXTENDED WARRANTY; AFTER EXTENSIVE RESEARCH ADVISED SERVICE REPRESENTATIVE OF THE REPORTED DESIGN FLAW IN CRIMP DEVICE HOLDING OIL LINE CONNECTING TO TURBO. ADVISED BY INDEPENDENT MECHANIC TURBO UNIT DEFECTIVE, NEEDS REPLACEMENT. MINI OF FAIRFIELD RETURNED VEHICLE IN AN UNSAFE MANNER WITH STRIPPED BOLTS AND IMPROPER PLACEMENT OF OIL PAN. AFTER CALLING BMW OF NORTH AMERICA MINI OF FAIRFIELD DECIDED TO CHANGE OIL LINES WITHOUT CHANGING TURBO UNIT. ON DRIVING VEHICLE NOTICED SMOKE COMING FROM HOOD; VEHICLE REVVING IN PARK, AND A METALLIC SOUND COMING FROM UNDER VEHICLE; RETURNED TO MINI SERVICE AND AFTER FURTHER EVALUATION (DIAGNOSTIC FEE $100)I WAS ADVISED THAT CAR IS SAFE TO DRIVE; I TRIED 2 DIFFERENT MINI SERVICE DEPARTMENTS NEITHER WOULD REPLACE TURBO UNIT CONSIDERING THE FIRE HAZARD AS REPORTED. *TR