MINI Complaints

EXITING THE INTERSTATE,I ALMOST WENT OFF THE ROAD WHEN STEERING THE CAR BECAME VERY DIFFICULT AND TURNING THE CAR WAS ALMOST IMPOSSIBLE. I PARKED THE CAR FOR ABOUT 6 HOURS, TRIED IT AGAIN, STEERING SEEMED TO HAVE RETURNED TO NORMAL. *TR

TL* THE CONTACT OWNS A 2012 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE SEAT BELT ALARM WOULD SOUND WHEN NO ONE WAS OCCUPYING THE PASSENGER'S SEAT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED THAT THE FAILURE WAS NORMAL. THE DEALER DID NOT REQUIRE ANY REPAIRS TO THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 9,000.

I HAD TO GO AHEAD AND HAVE THE AIR BAG SENSORS IN THE PASSENGER SEAT REPLACED LAST WEEK, BECAUSE I WILL HAVE A PASSENGER ON A TRIP TO UTAH SOON. WHEN I COMPLAINED TO ONE OF THE SERVICE PEOPLE, THAT THE PASSENGER SEAT WAS RARELY USED, HE STARTED BLOVIATING AS TO HOW HEAT CAN BREAK DOWN THE MATERIALS IN THE SENSORS. *TR

I CHANGE MY OIL EVERY 3K ON THE DOT. I CHECK IT REGULARLY. FULLY SYNTHETIC EVERY TIME. I WAS TOLD WHEN I BOUGHT MY MINI WITH 42K THAT THE RATTLE UNDER THE HOOD WAS NORMAL. AT APPROX. 50K I HEARD THE SAME METAL RATTLE THAT SOUNDED LIKE A CHAIN SMACKING PLASTIC, SO I BROUGHT IT IN TO BE CHECKED. NOW I'M STUCK WITH A TIMING CHAIN REPLACEMENT THAT'S GOING TO COST UPWARDS OF $2,000. NOW I'M NOT ONE TO COMPLAIN OF NORMAL WEAR AND TEAR PARTS BUT WHO HAS A TIMING CHAIN GO OUT AT 50K? IF YOU GOOGLE TIMING CHAIN ISSUES YOU WILL SEE. THERE ARE TONS OF PEOPLE WHO ARE HAVING THE SAME ISSUE. LUCKILY MINE WAS CAUGHT IN MY DRIVEWAY. IF THIS CHAIN GOES OUT ON A HIGHWAY... THIS CAN EASILY CAUSE A FATAL ACCIDENT... PLEASE DON'T WAIT FOR AN ACCIDENT TO HAPPEN. GET THESE CHAINS REPLACED WITH ONES THAT HAVE BEEN QUALITY CONTROLLED. THIS IS A TRUE SAFETY HAZARD. *TR

RECENTLY PURCHASED A 2006 MINI COOPER FOR MY TEEN CHILD. WE NOW DISCOVERED THAT THE PASSENGER AIRBAG NOTIFICATION SHOULD NOT BE ON. WE TOOK IT TO A BMW DEALER TO HAVE THIS LOOKED, AND WE WERE TOLD THAT IT'S DUE TO A FAULTY PASSENGER OCCUPANCY SENSOR IN THE PASSENGER SEAT BOTTOM REQUIRING A REPLACEMENT AT A COST OF $1700. AFTER FURTHER INVESTIGATION, I SEE THAT THIS IS A COMMON PROBLEM. THIS COULD BE SAFETY CONCERN, AND I BELIEVE THAT BMW SHOULD BE RESPONSIBLE TO HAVE THIS PROBLEM CORRECTED. I AM NOT SURE IF THE AIRBAG WILL DEPLOY IF A PASSENGER IS SEATED. THIS IS A SITUATION THAT NEEDS TO BE REMEDIED THROUGH A RECALL. MINI SHOULD EXTENDED THEIR AIRBAG SYSTEM WARRANTY. *TR

2006 MINI COOPER S PASSENGER AIRBAG LIGHT (ABOVE REARVIEW MIRROR) IS ILLUMINATED CONSTANTLY (SEAT OCCUPIED OR NOT). LOCAL MINI COOPER DEALERSHIP SAYS THE PROBLEM IS THE SENSOR PAD, WHICH IS WOVEN INTO THE SEAT BOTTOM, AND THE WHOLE SEAT BOTTOM MUST BE REPLACED AT A COST OF $1650. DEALER SERVICE MANAGER SAYS THAT MINI USA WILL NOT HELP WITH THIS, AS THE CAR IS OUT OF WARRANTY AND HAS 100K MILES. I USED AN SRS SCAN TOOL TO CONFIRM THAT CODE 71 (SEAT OCCUPANCY SENSOR II) IS SET AND COMES RIGHT BACK AFTER CLEARING IT. QUICK SEARCH THROUGH NHTSA COMPLAINTS AND ONLINE MINI ENTHUSIAST FORUMS SHOWS THIS IS A FREQUENT PROBLEM, ESPECIALLY IN THE 2005-06 MODEL YEARS. CLEARLY A SEVERE SAFETY DEFECT WHICH MINI USA (BMW) SHOULD HAVE ADDRESSED. NO ONE CAN TELL ME IF THE PASSENGER AIRBAG WILL DEPLOY IN A CRASH OR NOT. I ALSO FIND IT INTERESTING THE WIDE RANGE OF REPAIR COSTS THAT OTHERS WHO HAVE POSTED HERE WERE QUOTED BY THEIR LOCAL MINI DEALERS (SEEMS LIKE ANYWHERE FROM $1000 - $2000). SOMETHING IS NOT RIGHT WITH THAT. *TR

TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT THE BRAKE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE BRAKES HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO THEN STATED THAT THE ANTI-SKID SYSTEM HAD FAILED AND AS A RESULT, THE DSC MODULE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 41,000.

WHILE DRIVING TO WORK ON HWY 270 GOING SOUTH BETWEEN MANCHESTER RD AND DOUGHERTY FERRY RD IN RUSH HOUR TRAFFIC SOMETIME BETWEEN 4:30 AND 5:30 PM MY 06 MINI COOPER CONVERTIBLE WAS REVVING UP AS I PRESS THE ACCELERATOR BUT YET BARELY MOVING. RIGHT BEFORE THE DOUGHERTY FERRY EXIT IT "KICKED" INTO GEAR AND BEGAN DRIVING AT ABOUT 40-50MPH. I THOUGHT I MAY HAVE ACCIDENTALLY HIT THE GEAR SHIFTER AND PUT IT INTO SPORT DRIVE BUT WHEN I LOOKED THE GEAR WAS STILL IN DRIVE. SO AS I WAS TRAVELING TO WORK IN ARNOLD, MO THE TRANSMISSION WOULD REV UP AND THEN "KICK" INTO GEAR. WHEN I GOT TO WORK I EXPLAINED TO A CO-WORKER (INITIAL "J.R.") WHAT HAPPEN WHILE I WAS DRIVING AND WE WENT OUT ON OUR BREAK TO TAKE A LOOK AND SEE IF I NEEDED TRANSMISSION FLUID. WE WERE UNABLE TO FIND THE TRANSMISSION DIPSTICK SO ON MY LAPTOP I TRIED LOOKING IT UP TO SEE WHERE IT WAS LOCATED. WE LEARNED THAT'S THERE'S A PLUG UNDERNEATH BUT THE TRANSMISSION IS "SEALED FOR LIFE" MEANING IT SHOULDN'T REALLY HAVE ANY LEAKS. SO I CALLED HOME TO LET MY WIFE TO LET HER KNOW THAT I WAS GOING TO TRY AND MAKE IT HOME IN THE MORNING WHEN I GOT OFF AT 6AM. AFTER DRIVING UP TO HWY 270 AND MANCHESTER GOING NORTH AT ABOUT 630AM TRAVELING AT ABOUT 40 MPH ON 4/4/13 THE CAR BEGIN REVVING UP AGAIN WHENEVER I PRESSED THE ACCELERATOR. SO RATHER THAN GO HOME I HEADED STRAIGHT FOR THE MINI OF ST. LOUIS DEALERSHIP. I GOT TO THE DEALERSHIP BEFORE THEY OPENED AND DIDN'T HAVE AN APPOINTMENT SO THEY STATED THEY WOULD TRY AND SQUEEZE ME IN. SO I WENT TO DRIVE THE CAR UP TO THE ENTRANCE TO THE SERVICE BAY AND THE CAR WAS "BUCKING AND JERKING" AND BARELY MOVING. UPON TALKING TO THE SERVICE DEPARTMENT MINI I WAS INFORMED THAT I NEEDED A TRANSMISSION AND IT WAS $8K BUT IF I WANTED TO THEY COULD GET ME INTO ANOTHER MINI RIGHT AWAY. ON APRIL 9TH MY WIFE PURCHASED A NEW 2013 FORD FIESTA IN PLACE OF THE MINI. *TR

HEARD CLICK WHILE TURNING WHEEL WAS ADVISED STEERING HOSE NEEDED REPLACEMENT LAST JULY 12 2012 HAD REPAIR MADE. NOW WITH ONLY 78K ON CAR HEARING CLICK AGAIN - TOOK TO MECHANIC ADVISING WHOLE POWER STEERING PUMP NEEDS REPLACEMENT. *TR

MINI NATIONAL AND THE DEALERSHIP SAYS THAT A LUG WRENCH IS NOT INCLUDED IN CARS MOUNTED WITH RUN-FLAT TIRES. THAT PUTS THE OWNER AT THE MERCY OF MINI'S ROAD-SIDE ASSISTANCE, WHICH DEPENDS ON CELLULAR SERVICE. IF THE OWNER CAN'T CONNECT WITH ROADSIDE ASSISTANCE, THERE IS NO WAY TO REMOVE TIRES TO TAKE FOR REPAIR OR REPLACEMENT. THIS IS A POTENTIAL SAFETY ISSUE. *TR