MINI Complaints

ENGINE WARNING LIGHT TAKEN FOR MINI DEALERSHIP FOR SERVICE ON 8 AUG 2012, 3 DEC 2012, AND NOW IN JUNE 2013. VEHICLE NOW HAS ABOUT 36,800 MILES AND IS NO LONER UNDER WARRANTY BY ABOUT SEVEN MONTHS. ENGINE TEMPERATURE LIGHT NOW COMES ON AND VEHICLE HAD NO OIL SHOWING ON DIP STICK. CANNOT TELL IF OIL IS BURNING OFF AND NO EVIDENCE OF LEAK. REPAIRMAN NOW STATES THAT THE TIMING CHAIN IS THE ISSUE AND WILL COST UPWARDS OF $2800 TO FIX. *TR

MY CAR IS A 07/2006 MINI COOPER WITH ONLY 22,900 MILES AS OF 06/2013. WHEN SOMEONE IS SEATED IN THE PASSENGER SEAT, THE PASSENGER AIRBAG WARNING LIGHT AND THE PASSENGER AIRBAG DISABLED LIGHT ARE INTERMITTENTLY ILLUMINATED. THE MINI DEALERSHIP SAID THAT THE FAULT CODES INDICATE AN ISSUE WITH THE PASSENGER SEAT OCCUPANCY SENSOR--WHICH SHOULD BE REPLACED. THE COST CITED FOR THAT OPERATION WAS $900. THE DEALERSHIP SPECULATED THAT, DESPITE THE INDICATOR LIGHTS, THE PASSENGER AIRBAG SHOULD STILL DEPLOY IF THE PASSENGER WAS WEARING HIS SEAT BELT. HOWEVER, WHEN BMW, MANUFACTURER OF MINI, ANNOUNCED A RECALL IN NORTH AMERICA OF FRONT PASSENGER AIR BAG SEAT SENSOR MATS INVOLVING APPROXIMATELY 200,000 MODEL YEAR 2004-06 BMWS, AFFECTED OWNERS WERE WARNED THAT THEY SHOULD CONTACT THEIR DEALER "IF THE AIR BAG WARNING LAMP AND THE PASSENGER AIR BAG 'ON-OFF' LAMP ARE ILLUMINATED SIMULTANEOUSLY." IN THAT SITUATION, BMW RECOMMENDED THAT CUSTOMERS NOT USE THE FRONT PASSENGER SEAT AND HAVE THE VEHICLE SERVICED IMMEDIATELY, WARNING THAT "A POSSIBLE DEFECT MAY KEEP THE FRONT PASSENGER AIRBAG FROM OPENING IN A CRASH." THUS, IT SEEMS EVIDENT THAT FAULTY SEAT OCCUPANCY SENSORS SHOULD BE REGARDED AS A SIGNIFICANT SAFETY ISSUE. YET, DESPITE THE FACT THAT THERE ARE NUMEROUS, WELL DOCUMENTED PROBLEMS WITH THE SENSORS IN THE MINI, BMW HAS NEITHER EXTENDED THE WARRANTY TO FINANCIALLY COMPENSATE OWNERS FOR AN OBVIOUS MANUFACTURER DEFECT, NOR ISSUED A RECALL. THE NHTSA SHOULD COMPEL BMW TO ENSURE THE SAFETY OF MINI PASSENGERS. *TR

CAR WAS MAKING A VERY LOUD NOISE. TOOK IT TO SHOP WHO IDENTIFIED IT AS A FAILING POWER STEERING PUMP COOLING FAN, AND REPLACED IT. *TR

DAUGHTER WAS DRIVING THE VEHICLE AND WHILE STOPPED AT A TOLL BOOTH ON THE NJ TOLL ROAD, THE CAR SHUT DOWN AND COULD NOT BE RESTARTED. AFTER SEVERAL MECHANICS, THE 3RD MECHANIC HAS DIAGNOSED THE PROBLEM AS " LOCKED UP VACUUM PUMP ON ENGINE THAT CAUSED CAMSHAFT SPROCKET TO SNAP CAUSING BENT VALVES IN ENGINE,MOTOR OIL WAS FULL ." TOTALLY UNSAT. *TR

POWER STEERING ISSUE WHICH MINI USA REACHED AN AGREEMENT WITH NTSB TO AVOID A RECALL BY PROVIDING AN "EXTENDED WARRANTY." SPOKE WITH MINI SERVICE DEPARTMENT AND INFORMED THEM MY STEERING PUMP WAS MAKING NOISE AND HAD GONE OUT INTERMITTENTLY TWICE. THEY INFORMED ME THAT DUE TO THE FACT THIS WAS NOT AN OFFICIAL "RECALL" BUT RATHER AN EXTENDED WARRANTY, THE STEERING UNIT WOULD HAVE TO CATASTROPHICALLY FAIL BEFORE THEY WERE PERMITTED TO REPLACE IT. WHAT KIND OF A SAFETY BOARD IS THE NTSB THAT WOULD ALLOW SUCH AN AGREEMENT TO BE REACHED WHEREIN SOMEONE HAS TO BE PUT AT RISK TO DRIVE A VEHICLE TO CATASTROPHIC FAILURE OF A STEERING UNIT, POTENTIALLY RESULTING IN ACCIDENT, BODILY INJURY OR EVEN DEATH, BEFORE THEY WOULD COMPEL THE AUTOMAKER TO REPAIR THE VEHICLE TO MAKE IT SAFE? THIS IS ABSOLUTELY RIDICULOUS!!! I AM SUPPOSED TO CONTINUE DRIVING A VEHICLE WITH A KNOWN PROBLEM IN THE STEERING, PUTTING MYSELF, FAMILY AND OTHERS ON THE ROAD AT RISK AWAITING "CATASTROPHIC FAILURE" ....... NOT KNOWING WHEN, WHERE OR UNDER WHAT CIRCUMSTANCES THAT IS GOING TO OCCUR? MINI USA & BMW YOU WILL NEVER GET ANOTHER PENNY FROM ME AND I ENCOURAGE EVERYONE TO ACTIVELY BOYCOTT THEIR PRODUCTS & DEALERSHIPS! *TR

TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE STEERING WHEEL FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TR

TIMING CHAIN FAILURE. VEHICLE ENGINE LIGHT APPEARED, ENGINE TEMP SHOT UP AND I HAD TO STOP IMMEDIATELY. ENGINE WOULD NOT RESTART AND VEHICLE TOWED TO REPAIR SHOP. $1,800 REPAIR. *TR

THE AIRBAG LIGHT ON THE DASH AND ABOVE THE WINDSHIELD FOR THE PASSENGER SEAT USED TO GO ON AND OFF WITHOUT A PASSENGER IN THE SEAT. STARTING IN 2011, IT CONTINUES TO STAY ON, MEANING THE AIRBAG IS TURNED OFF. THE DEALERSHIP SAID THE AIRBAG SENSORS WERE BAD AND THE ENTIRE PASSENGER SEAT NEEDS TO BE REPLACED AT AN ESTIMATE OF $1,000. THE DEALERSHIP COULD NOT CONFIRM THAT THE AIRBAG WOULD OR WOULD NOT DEPLOY IF THE CAR FACED IMPACT AND SOMEONE WAS IN THE PASSENGER SEAT. THIS IS A SERIOUS SAFETY ISSUE AND NO FAULT OF THE CAR OWNER. PLEASE RECALL THIS PROBLEM BEFORE SOMEONE GETS INJURED OR DIES. *TR

THE CAR HAS GONE BACK TO A MINI DEALER 4 TIMES SINCE WE'VE OWNED THE CAR BECAUSE OF THE AIR BAG LIGHT ON. LITTLE DID WE REALIZE WHEN WE TOOK IT ON A TRIP TO FLORIDA, THE WHOLE SYSTEM WAS SHUT DOWN. TOOK IT TO A MINI DEALER IN FLA. ON FEB. 15, 2012.....$2126.04 LATER. DROVE IT HOME TO HAVE THE LIGHT GO ON AGAIN , TOOK IT TO MINI OF BEDFORD, NH ON 5/28/13, PICKED IT UP ON 6/4/2013.....$1527.09 LATER. DROVE IT HOME ON 6/4/2013, ONLY TO HAVE THE LIGHT GO BACK ON APPROX 6/10/2013. AAA HAD TO USE A RAMP TRUCK TO BRING IT BACK TO BEDFORD, NH.....BECAUSE THE DRIVERS SEAT TIPPED OVER BACKWARDS WHILE DRIVING & ALMOST CAUSED A SERIOUS COLLISION. ALSO THERE IS A NEW PROBLEM WITH STEERING WHEEL. BOTH LATER ISSUES OCCURRED AFTER THEY HAD TORN IT APART IN DEALERSHIP & KEPT IT FOR A WEEK "FIXING THE PROBLEM". NOW IT SITS AT MINI OF BEDFORD..& THEY ARE TELLING US ANOTHER AIRBAG SENSOR HAS TO BE REPLACED...IT NEED A NEW SEAT....AND THEY'RE NOT SURE ABOUT THE STEERING WHEEL, BECAUSE THEY CAN'T TEST UNTIL THEY PUT IN A NEW SEAT. EVERYTHING IS ON HOLD AT THE MOMENT...#1 WE CAN'T KEEP PAYING FOR SHODDY WORKMANSHIP...#2 WE ARE VERY CONCERNED ABOUT THE SAFETY OF THIS CAR. HAVE BEEN READING SOME WEBSITES & SEE STORIES SIMILAR TO THIS AIR BAG PROBLEM. *TR

WHILE DRIVING THE CAR (GAS) STARTED RUNNING ROUGH AND SOUNDED LIKE IT WAS A DIESEL. AFTER SOME RESEARCH I FOUND THAT THE TENSIONERS IN THE ENGINE ARE WORN OUT. I HAD THE UPPER REPLACED, BUT THE OTHERS ALSO NEED REPLACING. BASED ON MY OWN RESEARCH, IT APPEARS THE PROBLEM IS RELATED TO THE MANUFACTURER'S RECOMMENDED OIL CHANGE. THE COMPANY RECOMMENDS CHANGING OIL EVERY 15000 MILES WITH SYNTHETIC OIL. THE FIX IS SUPPOSEDLY TO CHANGE THE OIL AT HALF THAT, 7500. I'VE BEEN TOLD THIS COULD RESULT IN THE TIMING CHAIN COMING OFF AND THE ENGINE BEING TRASHED. *TR