MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 MINI COOPER S CLUBMAN
    - GARDEN CITY, NY

    AIR BAG LIGHT GOES OFF WITH CODE 93B1 PASSENGER HEAD AIRBAG NOT PRESENT. MINI KNOWS THIS IS AN ISSUE AS IT HAS ISSUED A TECHNICAL SERVICE BULLETIN FOR THIS ISSUE. THE TSB NUMBER IS SI-M-65-10-08. THIS IS A SERIOUS ISSUE AND SHOULD BE RECALLED. *TR

    Source: NHTSA WEB SITE
  • 2002 MINI COOPER S
    - NEW HAVEN, MO

    I WAS DRIVING ABOUT 60 MPH AND ALL OF A SUDDEN THE POWER STEERING STOPPED WORKING. STEERING BECAME VERY TIGHT AND HEAVY. ALMOST LOST CONTROL OF THE VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - FORT MILL, SC

    OCCUPANT SEAT SENSOR FAILURE IN PASSENGER SEAT, AIRBAG LIGHT COMES ON AND STOPS AIRBAG OPERATION. I SEE THAT NHTSA HAS CONTACTED BMW FOR THIS PROBLEM AND FOR THIS MODEL YEAR; HOWEVER, BMW/MINI WON'T TAKE BLAME FOR AIRBAG FAILURE. BMW TAKES IRRESPONSIBLE ATTITUDE THAT EVEN THOUGH CAR HAS ONLY 36,000 MILES, SAFETY IS MY PROBLEM, NOT THIERS. AS A SIDE NOTE, DEALER SAYS PART IS $1200 PLUS INSTALLATION AND REPROGRAMMING. BMW, THE ULTIMATE DRIVING (AND KILLING) MACHINE. *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - MERCER ISLAND, WA

    2005 MINI COOPER 2-DOOR CONVERTIBLE: THE LEFT REAR UPPER AND LOWER (ORIGINAL/FACTORY) CONTROL ARMS (METAL STRUT) FAILED WHILE DRIVING ON A MAIN ROAD; WARNING SIGN WAS A SLIGHT NOISE FROM THE REAR LEFT TIRE, WHICH WENT AWAY WHEN TURNING THE WHEEL SLIGHTLY LEFT, THEN CAME BACK WHEN TURNING THE WHEEL SLIGHTLY TO THE RIGHT. (SOUNDED LIKE INTERMITTENT RUBBING/ TIRE ISSUE.) THE CAR WAS DRIVING NORMALLY AND THE TIRE LOW PRESSURE INDICATOR LIGHT WAS NOT ILLUMINATED. WHILE TURNING OFF MAIN ROAD TO INVESTIGATE, SECOND CONTROL ARM FAILED AND CAR CAME DOWN TO REST ON REAR TIRE AND WOULD NOT ROLL FORWARD. UNEXPECTED AND COMPLETE FAILURE WITH CLEAN FRACTURE TO BOTH CONTROL ARMS. NO COLLISION OCCURRED TO THE VEHICLE/PART. VEHICLE NOT RUSTED. GOOGLE SEARCH BRINGS UP MANY OTHER MINI COOPER POSTS OF THIS CONTROL ARM FAILING UNEXPECTEDLY AND WITHOUT WARNING. CONSUMER IS VERY CONCERNED THAT THIS COULD HAVE HAPPENED WHILE ON THE HIGHWAY (THAT THEY HAD RECENTLY EXITED). OTHERS POSTING ONLINE HAVE EXPERIENCED 'UNCONTROLLED 180 SPINS' WHEN THEIRS FAILED. CONSUMER CONCERNED THAT THE ORIGINAL FACTORY CONTROL ARMS ON OTHER SIDE MAY EXHIBIT SAME UNEXPECTED FAILURE IN THE FUTURE. NOT CLEAR IF THIS IS A DESIGN FLAW OR MATERIALS/PARTS BAD BATCH. MINI COOPER DEALERSHIP EMPLOYEE MENTIONED THE SAME FAILURE (TO HIS PERSONAL CAR) WITH NO WARNING RECENTLY. ONLINE POSTS OF CONSUMERS WITH THE SAME UNEXPECTED FAILURE: HTTP://WWW.MINI2.COM/FORUM/FIRST-GENERATION-FAULTS-FIXES/80969-REAR-SUSPENSION-FAILURE.HTML HTTP://WWW.MINI2.COM/FORUM/FIRST-GENERATION-FAULTS-FIXES/108796-REAR-CONTROL-ARM-ISSUES.HTML HTTP://WWW.MINI2.COM/FORUM/FIRST-GENERATION-FAULTS-FIXES/69981-BROKEN-PART-UNDERSIDE-WHATS-CALLED.HTML HTTP://WWW.PSMINI.ORG/FORUM/EXPENSIVE-REPAIR-CONTROL-ARM-BUSHINGS-AND-STRUTS_TOPIC6569.HTML

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER S
    - TOLEDO, OH

    WE STARTED HEARING A LOUD NOISE AROUND 27,000 MILES. CAR WAS JUST OVER FOUR YEARS OLD AND OUT OF WARRANTY. ENDED UP WITH A TIMING CHAIN ISSUE AND IT NEEDED TO BE REPLACED. REPEATED CALLS TO MINI DEALER AND MINI USA PROVIDED WORTHLESS, STUCK WITH WHOLE REPAIR AND NO ASSISTANCE. *TR

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER S
    - TOLEDO, OH

    WE STARTED HEARING A LOUD NOISE AROUND 27,000 MILES. CAR WAS JUST OVER FOUR YEARS OLD AND OUT OF WARRANTY. ENDED UP WITH A TIMING CHAIN ISSUE AND IT NEEDED TO BE REPLACED. REPEATED CALLS TO MINI DEALER AND MINI USA PROVIDED WORTHLESS, STUCK WITH WHOLE REPAIR AND NO ASSISTANCE. *TR

    Source: NHTSA WEB SITE
  • 2009 MINI COOPER S
    - SNOQUALMIE, WA

    CPSC: I1350251A. MINI COOPER S 2009. CONSUMER STATED THAT THE CAR WAS BROUGHT NEW AND HAVE SEVERAL ISSUES. *LN THE CONSUMER STATED BECAUSE OF THE LATE RECALL, ISSUED BY BMW, THE OIL SUPPLY LINE WAS DAMAGED AND STARTED TO LEAK.

    Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MINI COOPER CLUBMAN
    - LOS ANGELES , CA

    BROUGHT VEHICLE TO DEALERSHIP FOR REGULAR SERVICE. SERVICE ADVISOR INFORMED ME THAT THE TIMING CHAIN TENSIONER WAS LEAKING AND COMING LOOSE. TOLD ME IT WAS GOING TO BE 1500 DOLLARS TO REPLACE . I WAS READING ONLINE THAT THOUSAND OF VEHICLES LIKE THIS ONE HAVE HAD THE TIMING CHAIN TENSIONER BROKEN AND HAVE A RATTLE NOISE AND ENGINE VALVES COMPLETELY BREAK. THIS ISSUE SHOULD BE A RECALL, IT SEEMS THAT TOO MANY VEHICLES ARE AFFECTED BY THE SAME ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER
    - MUNSTER, IN

    FROM MY RESEARCH, THE 2006 MINI HAS A FAULTY PASSENGER OCCUPANCY SENSOR IN THE PASSENGER SEAT BOTTOM REQUIRING A REPLACEMENT AT A COST OF OVER $1000. SINCE 2006 WAS THE FIRST YEAR FOR THIS REQUIREMENT, I BELIEVE THEY DID NOT PROPERLY TEST THE DEVICE BEFORE RELEASING THEM INTO PRODUCTION AS I HAVE RESEARCHED AND READ ON MANY FAILURES OF THIS DEVICE. I CANNOT DETERMINE CONCLUSIVELY IF THE AIRBAG WILL OR WILL NOT DEPLOY IN THIS SITUATION AND MINI WILL BE LIABLE IN A SITUATION IF IT DOES NOT DEPLOY THE AIRBAG PROPERLY WITH A PASSENGER SEATED. THIS IS A SITUATION THAT NEEDS TO BE REMEDIED THROUGH A RECALL. MINI EXTENDED THEIR AIRBAG SYSTEM WARRANTY ON THE 2002 - 2005 MODELS TO 10 YEARS OR 150,000 MILES AND SHOULD DO THE SAME FOR THE 2006+ MODELS. *TR

    Source: NHTSA WEB SITE
  • 2012 MINI COOPER COUNTRYMAN
    - MURRAY, UT

    FROM THE VERY BEGINNING, I HAVE HAD DIFFICULTY WITH MY 2012 COUNTRYMAN ALL4 S CLUTCH. THE CAR SIMPLY WILL NOT GO UP HILLS. LIVING IN THE MOUNTAIN WEST, THIS IS A BIG PROBLEM. I HAVE BEEN IN MULTIPLE SITUATIONS WHERE THE CAR WILL NOT ENGAGE, RESULTING IN STALLING AND A BURNING CLUTCH. I'VE HAD TO STOP AND MOTION FOR PEOPLE TO GO AROUND ME TO AVOID ROLLING BACK INTO THEM. I TOOK IT IN TWICE SHORTLY AFTER PURCHASING AND WAS TOLD THERE WAS NOTHING WRONG WITH THE CAR. NOT SURPRISINGLY, AT 9,500 MILES, MY CLUTCH COMPLETELY BURNED OUT 200 MILES FROM HOME. AT FIRST, MINI SAID MY WARRANTY WOULD NOT COVER AND TRIED TO CHARGE ME ~$3,000, BUT AFTER COMPLAINING, THEY AGREED TO COVER 75%. THEY TOLD ME THE NEW CLUTCH IS UPGRADED/IMPROVED; HOWEVER, I STILL HAVE THE SAME ISSUES ON HILLS AND HAVE TO AVOID THEM, OR TAKE OUR OTHER CAR IF DRIVING INTO THE MOUNTAINS. THIS IS A WELL-KNOWN PROBLEM WITH THESE CARS AS CITED ON MULTIPLE AUTO REVIEW SITES. I RECENTLY ASKED MINI TO BUY-BACK MY COUNTRYMAN BECAUSE OF ALL OF THE CLUTCH PROBLEMS, AND BECAUSE IT'S TOO DANGEROUS TO DRIVE ANYWHERE THERE IS A HILL (EVEN A SMALL ONE). THE ANSWER WAS SIMPLY "NO". I AM FRUSTRATED AND FED UP WITH THE LACK OF CONCERN BY MINI...THEY KNOW THIS IS A PROBLEM AND ARE DOING NOTHING TO RECTIFY THE SITUATION. I CANNOT KEEP THIS CAR, BUT CERTAINLY DO NOT WANT TO SELL TO AN UNSUSPECTING INDIVIDUAL. *TR

    Source: NHTSA WEB SITE