MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 MINI COOPER
    - BURLINGTON, CT

    WHILE DRIVING THE POWER STEERING CUT OUT CREATING AN UNSAFE DRIVING CONDITION. OVER THE NEXT 20,000 MILES THE POWER STEERING WOULD INTERMITTENTLY COME BACK AND GO OUT MORE THAN A DOZEN TIMES UNTIL EVENTUALLY FAILING COMPLETELY. *TR

    Source: NHTSA WEB SITE
  • 2004 MINI COOPER S
    - PITTSBURGH, PA

    TL* THE CONTACT OWNS A 2004 MINI COOPER S. WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE POWER STEERING PUMP FAILED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MINI COOPER S
    - WHITE STONE, VA

    WHILE DRIVING IN HEAVY TRAFFIC FOLLOWING EXTENDED HIGHWAY SPEED, STOPPED AT TRAFFIC LIGHT AND ENGINE DIED WITH NO WARNING AND WOULD NOT RESTART. CAR HAD TO BE TOWED A CONSIDERABLE DISTANCE TO ORIGINAL DEALERSHIP. LEARNED THAT THE VACUUM PUMP SEIZED / LOCKED UP, CAUSING A CHAIN REACTION OF CATASTROPHIC RESULTS THAT TOTALLY DESTROYED ENGINE. CAR NEEDS COMPLETE NEW ENGINE AT 74,000 MILES (OUT OF WARRANTY)AND MINI USA ATTITUDE IS THAT SUCH ENGINE FAILURE IS NOT THEIR RESPONSIBILITY EVEN THOUGH THIS PARTICULAR MINI WAS IMPECCABLY MAINTAINED BEYOND MINI SERVCIE REQUIREMENTS, BUT TO NO AVAIL AS ENGINE BLEW AT A VERY YOUNG 74,000 MILES OF AGE AND THERE ARE REPEATED INSTANCES OF SAME ENGINE FAILURE ON INTERNET BMW/MINI BLOGS. NOTE: THIS CATASTROPHIC DAMAGE FOLLOWS LAST YEAR'S LARGE OUT OF WARRANTY EXPENSE OF REPLACING THE ENTIRE ELECTRONIC STEERING LOCK SYSTEM AS VEHICLE COULD NOT BE DRIVEN SAFELY AND AGAIN MINI FELT NO RESPONSIBILITY FOR EQUIPMENT FAILURE EVEN THOUGH THE PROBLEM WAS SUBSEQUENTLY ACKNOWLEDGED BY THE FACT THAT ELECTRONIC STEERING LOCK IS NO LONGER INSTALLED IN NEW MINI COOPERS! *TR

    Source: NHTSA WEB SITE
  • 2002 MINI COOPER
    - MT PLEASANT, SC

    WHEN I LEFT MY HOME I TURNED ON THE HEATED SEATS. AS I TRAVELED APPROXIMATELY A HALF MILE I FELT LIKE BOTTOM SEAT WAS EXCEPTIONALLY HOT AND TURNED THE BOTTOM OFF . SHORTLY THEREAFTER I SMELLED SMOKE AND FOUND THAT A HOLE HAD BURNED THROUGH THE SEAT BEHIND MY BACK. THERE WAS SMOKE, A HOLE ABOUT THE SIZE OF A SILVER DOLLAR AND MY COAT HAD BEEN BURNED . MY COAT DID NOT CATCH FIRE BUT HAS A PERMANENT BLACK BURN MARK. *TR

    Source: NHTSA WEB SITE
  • 2002 MINI COOPER
    - HIGHLAND, UT

    POWER STEERING FAILURE--THE POWER STEERING IN MY MINI COOPER S 2002 BEGAN "CUTTING OUT" AND BECAME MORE FREQUENT OVER A FEW DAYS. THE "CUTTING OUT" HAPPENS WITHOUT WARNING AND IS POTENTIALLY QUITE DANGEROUS AS THE VEHICLE BECOMES ALMOST UNMANAGEABLE WHEN MAKING A TURN. THIS MAKES DRIVING THE VEHICLE VERY UNSAFE. UPON RESEARCHING THIS PROBLEM, THIS IS A VERY COMMON PROBLEM WHICH WILL EVENTUALLY OCCUR WITH MOST MINI COOPERS EVEN THROUGH FAIRLY RECENT YEARS OF MANUFACTURE AND OFTEN AT FAIRLY LOW MILEAGE ACCUMULATION. *TR

    Source: NHTSA WEB SITE
  • 2002 MINI COOPER S
    - BETHESDA, MD

    LOSS OF POWER WHEN GOING 60 MPH IN THE HIGH SPEED LEFT LANE OF FOUR LANE HIGHWAY. CAR WENT INTO "LIMP MODE" AND UNABLE TO ACCELERATE. CAR WOULD ONLY GO 5 TO 10 MPH WITH LARGE TRUCK BEHIND AND BEARING DOWN ON ME. EML AND SERVICE ENGINE LIGHTS ON DASH. WAS ABLE TO PULL INTO A CONSTRUCTION LANE THAT HAPPENED TO BE RIGHT THERE. OTHERWISE WOULD HAVE BEEN UNABLE TO GET CAR OUT OF THE WAY. CAR NEEDED TO BE TOWED. FAULT CODES LIST THROTTLE BODY AND WIRING HARNESS AS PROBLEMS AND RECOMMENDATION IS TO REPLACE BOTH. FROM MY RESEARCH, THE PROBLEM IS WELL KNOWN AND RELATES TO POOR CONNECTOR BETWEEN THROTTLE BODY AND WIRING HARNESS. MINI HAS SINCE REDESIGNED THE ANGLE OF THIS CONNECTOR TO FIX THIS PROBLEM. SUCH A LOSS OF POWER WHILE DRIVING IS EXTREMELY DANGEROUS. SHOULD BE RECALL ITEM. *TR

    Source: NHTSA WEB SITE
  • 2010 MINI COOPER
    - NEW ORLEANS, LA

    MY DAUGHTER GOT OUT THE PASSENGER DOOR AND WALKED AROUND TO THE BACK OF THE VEHICLE TO GET GROCERY BAGS FROM INSIDE OF THE TRUNK AREA OF THE HATCHBACK. AS SHE LEANED FORWARD TO GRAB BAGS FROM INSIDE OF THE HATCHBACK AREA WHICH WAS OPENED BY MYSELF SHE SUDDENLY WAS TAKEN BACK BY A STINGING FEELING ON HER LOWER LEG. AS SHE STARTED TO SCREAM I ASKED WHAT THE PROBLEM WAS. SHE TOLD BE THAT HER LEG FELT LIKE IT WAS ON FIRE. AS I LOOKED DOWN I SAW A CRESCENT SHAPED DARK RED AREA ON HER LOWER LEG THAT WAS CAUSED BY THE TAIL PIPE THAT PROTRUDES SLIGHTLY FROM THE BUMPER. SHE DEVELOPED A BURN ON HER LOWER LEG THAT NOT ONLY HURT BUT SHE IS AFRAID SHE WILL LEAVE A SCAR. THIS SHOULD BE CORRECTED IN SOME MANNER TO PREVENT ANYONE FROM SUFFERING FROM BURNS EITHER USING A HEAT RESISTANT METAL OR A SHORTER TAILPIPE. ANY QUESTIONS PLEASE FEEL FREE TO CALL OR WRITE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *KB

    Source: NHTSA WEB SITE
  • 2004 MINI COOPER S
    - PRINCETON, IL

    POWER STEERING PUMP FAILED AS I WAS EXITING I-80 @ EXIT 56 RETURNING HOME FROM WORK. AS I STARTED ONTO THE EXIT RAMP AND BEGAN TO CURVE TO THE RIGHT, THE STEERING WAS VERY HARD IN THE CAR WHICH RESULTED IN MY HAVING TO FORCE THE WHEEL TO THE RIGHT. I ALSO WAS BRAKING AT THIS POINT GIVEN THE SURPRISE OF THE TIGHT WHEEL. I ENDED UP ON THE SHOULDER OF THE RAMP BEFORE GAINING CONTROL OF THE CAR AND REDUCING THE SPEED. WHEN I GOT TO THE TOP OF THE RAMP AND STOPPED, THE PUMP BEGAN TO WORK AGAIN. ON 12/27 THE PUMP FAILED AGAIN AS I BACKED OUT OF MY GARAGE. I PULLED THE CAR BACK INTO THE GARAGE AND PARKED IT UNTIL I CAN RESOLVE THIS ISSUE. I PURCHASED THE CAR USED SEVERAL MONTHS AGO WITH 67K MILES. I SEARCHED THE FORUMS TO SEE IF ANYONE ELSE HAS HAD THIS ISSUE AND FOUND MANY REPORTS OF PUMP/FAN FAILURES. THIS IS A SAFETY RISK TO ANYONE WHO OWNS ONE OF THESE CARS. I CANNOT IMAGINE WHAT WOULD'VE HAPPENED HAD MY WIFE BEEN DRIVING MY CAR WHEN THE PUMP FAILED, IT WAS ALL I COULD DO TO KEEP FROM WRECKING INTO THE MEDIAN AREA. *KB

    Source: NHTSA WEB SITE
  • 2010 MINI COOPER CLUBMAN
    - AE, AE

    ALTERNATE WATER PUMP WIRING HARNESS FOR THE TURBO ENGINE CAUGHT FIRE. CAR HAD BEEN SITTING FOR TWO HOURS WHILE MY WIFE AND I WERE SHOPPING. WE GOT IN AND STARTED THE VEHICLE WHEN LESS THAN FIVE SECONDS LATER, THERE WAS WHITE SMOKE COMING FROM UNDER THE HOOD. TURNED THE MOTOR OFF AND CHECKED THE ENGINE. WHEN THE BMW TECH CAME TO RENDER ASSISTANCE, WE STARTED THE VEHICLE AND FLAMES CAME UP FROM THE WIRING HARNESS. USED MULTIPLE LITERS OF WATER TO DOUSE THE FIRE. CAR WAS TOWED TO MINI DEALER FOR FURTHER INVESTIGATION AND REPAIRS. PLEASE VISIT NORTHAMERICANMOTORING.COM AND DO SOME SEARCHES FOR THIS TYPE OF ISSUE. YOU WILL BE SURPRISED. *KB

    Source: NHTSA WEB SITE
  • 2004 MINI COOPER S
    - ALLEGAN, MI

    THE POWER STEERING PUMP JUST ALL OF A SUDDENLY WITHOUT WARNING FAILED ON MY MINI COOPER. I WAS GOING DOWN THE HIGHWAY AT 70 MPH WHEN I WENT TO GET OFF ON A OFF RAMP AND THE CAR TOOK ALOT OF FORCE FOR ME TO STEER IT IN THE RIGHT DIRECTION. I WAS LUCKY TO NOT HAVE SNOW AT THE TIME BECAUSE IF I DID I COULD HAVE POSSIBLY LOST CONTROL OF MY CAR. I KNOW ALOT OF PEOPLE HAVE HAD THIS HAPPEN TO THEM AND FOR THE PRICE THAT THESE PUMPS THEY SHOULD LAST ALOT LONGER THAN HAVE. *KB

    Source: NHTSA WEB SITE