MINI Complaints

THE ENGINE BEGAN TO MAKE A LARGE RATTLING NOISE AND THE CHECK ENGINE LIGHT EVENTUALLY CAME ON. I STOPPED THE CAR AND CHECKED THE OIL TO SEE IF IT WAS LOW AND DISCOVERED THAT I WAS NOT ABLE TO GET THE DIP STICK BACK IN. AT THIS POINT I CALLED A TOW TRUCK AND TOOK IT TO A LOCAL MECHANIC BECAUSE THERE ISN'T A MINI DEALER WITHIN 100 MILES OF MY LOCATION. TURNS OUT IT WAS THE TIMING CHAIN TENSIONER WHICH IS A COMMON PROBLEM FOR THE COOPER S AND MINI HAS RELEASED THREE FIXES AND CLAIM THE LATEST TSB WILL FIX THE PROBLEM. MY CAR HAS LESS THAN 40,000 MILES AND I HAD TO SPEND $1,700 DOLLARS FOR A $26 DOLLAR PART THAT WAS FAULTY TO BEGIN WITH. MINI KNEW THEY HAD A PROBLEM AND TRIED TO FIX IT BUT FAILED ON TWO SEPARATE OCCASIONS THERE'S NO TELLING HOW LONG THIS NEW FIX WILL HOLD UP. NOT TO MENTION MY CAR IS STILL LOUDER THAN IT USE TO BE BEFORE THE PROBLEM AND IT SOUNDS LIKE A DIESEL ENGINE AT IDLE. THIS NOISE DOESN'T GIVE ME CONFIDENCE THAT THE LATEST FIX WILL LAST AND MINI NEEDS TO SERIOUSLY TAKE A LOOK AT THE PROBLEM AND SEND OUT A RECALL BEFORE THE TIMING CHAINS START CAUSING LIFE THREATENING PROBLEMS. *TR

TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING PUMP CONTINUED TO RUN WHILE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 49,000.

STEERING FLUID PUMP WAS JUST REPLACED A FEW WEEKS AGO, PROBLEM HAS RETURNED AND WILL NOT GO AWAY... STEERING WHEEL VERY RIGID HARD TO TURN. VERY DIFFICULT TO MAKE TURNS, ALOT OF EFFORT TO TURN THE STEERING WHEEL. TRYING TO MAKE A SHARP OR QUICK TURN IF NEEDED, WOULD BE DANGEROUS & ALMOST IMPOSSIBLE. I RECENTLY RESEARCHED AND FOUND THAT THOUSANDS OF 04 MINI COOPERS HAD THIS SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT WAS DRIVING 45 MPH WHEN THE POWER STEERING SEIZED AND BECAME EXTREMELY DIFFICULT TO MANEUVER. THE DEALER WAS CONTACTED WHO ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE AND THAT HE SHOULD BRING THE VEHICLE IN FOR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,781.

TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MOVE WHEN THE CONTACT NOTICED A BURNING ODOR. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE HE WAS INFORMED THAT THE ELECTRIC POWER STEERING COMPONENT HAD MELTED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS A CONCURRENT INVESTIGATION FOR THE FAILURE HOWEVER, THERE WERE NO RECALLS. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 63,260. UPDATED 12/20/11*LJ THE CONSUMER WAS INFORMED THE POWER STEERING UNIT HAD SUFFERED A COMPLETE MELT DOWN WHICH SPREAD TO THE POWER STEERING HOSE AND WIRING HARNESS. UPDATED 01/20/12

THE INCIDENT OCCURRED BACK IN JUNE 27, 2007. I PARKED MY CAR AND THEN NOTICED THERE WAS SMOKE COMING FROM THE FRONT OF THE CAR. OPENED THE BONNET AND THERE WERE FLAMES COMING FROM THE UNDERSIDE OF THE ENGINE. THE FIRST ATTEMPT AT USING A FIRE EXTINGUISHER TEMPORARILY PUT OUT THE FIRE, BUT IT RE-IGNITED AND AT THIS POINT CALLED THE FIRE DEPARTMENT TO PUT IT OUT SAFELY. THE BMW DEALER KEPT SAYING THERE WAS NEVER A FIRE, JUST SMOLDERING. THE "SMOLDERING" WAS THE CAUSE OF A STEERING PUMP FAILURE WHICH OVERHEATS, WHICH IN TURN DAMAGED THE LOOM (HARNESS, OR MAIN WIRING FOR THE VEHICLE), WHICH ALSO RUINED THE BATTERY. THE COST WAS OVER $1000 TO REPAIR THE "SMOLDERING" DAMAGES. PRIOR TO THE STEERING PUMP FAILURE, THERE WAS NO INDICATION THAT THERE WERE STEERING PROBLEMS, NOR ANY POSSIBLE ELECTRICAL PROBLEMS. CAR MILEAGE WAS AT 65,525 AT THE TIME OF THE INCIDENT. *TR

TL* THE CONTACT OWNS A 2005 MINI COOPER. THEN CONTACT STATED THAT WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS STOPPED AND SHUT OFF. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT REPAIR SHOP AND THE POWER STEERING PUMP WAS REPLACED. THE FAILURE RECURRED APPROXIMATELY ONE YEAR LATER. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT REPAIR SHOP, BUT REPAIRS WERE NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT SPORADICALLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

POWER ASSISTED STEERING WILL CEASE WORKING WHILE DRIVING, MAKING THE CAR VERY, VERY DIFFICULT TO STEER/CONTROL. THIS PROBLEM IS CURRENTLY INTERMITTENT, BUT WHEN IT DOES HAPPEN IT IS VERY SCARY. CURRENTLY, I WILL NOT ALLOW MY WIFE OR GRANDCHILDREN IN THE CAR UNTIL I FIX THIS PROBLEM. MINI USA THRU MAIN LINE MINI, BALA CYNWYD, PA STATED NO RECALL FOR THIS VEHICLE VIA EMAIL. RESEARCH OF NHTSA ONLINE DATA BASE SHOWS 113 REPORTED COMPLAINTS FOR YEAR 2004 MINI'S AND 120 FOR YEAR 2005 FOR STEERING PROBLEMS AND NO FIX BY BMW. THIS IS A SERIOUS SAFETY PROBLEM AND SUGGEST READERS FILE COMPLAINTS AND HOPE IT DOES NOT TAKE A DEATH TO GET SOMEONE'S ATTENTION. *TR

I RECENTLY BOUGHT MY 2005 MINI COOPER, AFTER MOVING TO TACOMA, WA. ONLY AFTER A WEEK OF DRIVING I STARTED HAVING PROBLEMS WITH THE POWER STEERING. I HAVE NOT EVEN MADE A PAYMENT ON THE VEHICLE. I HAVE CONTACTED UKMINI AND MY INFORMATION WAS FORWARD TO BMW HEAD OFFICE IN GERMANY. MINIUSA CONTACTED ME TO BRING THE VEHICLE INTO A LOCAL DEALER TO VERIFY THE FAULT. THEY DIDN'T SAY THEY WOULD COVER THE COST. BUT BEING IN THE MILITARY I WILL ENSURE THAT SOLDIERS ARE AWARE OF THE PROBLEMS THEY MAY FACE WITH THIS COMPANY. *TR