MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 MINI COOPER
    - KAUFMAN , TX

    TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE CLUTCH WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CLUTCH AND FLY WHEEL NEEDED TO BE REPLACE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED TO PAY FOR HALF OF THE COSTS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 47, 000 AND THE CURRENT MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MINI COOPER S
    - MOUNT CLAIRE , NJ

    TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START IN COLD WEATHER UNTIL AFTER THREE TO FOUR ATTEMPTS. THERE WERE ALSO NOTICED RATTLING NOISES COMING FROM THE ENGINE WHILE DRIVING AT VARIOUS SPEEDS. ON ANOTHER OCCASION, THE VEHICLE STALLED WHILE DRIVING 70 MPH WITHOUT ANY WARNING. THE VEHICLE WAS THEN INSPECTED BY A DEALER AND THEY ADVISED HER THAT SHE NEEDED TO REPLACE THE VACUUM PUMP, TIMING CHAINS AND THE HIGH PRESSURE PUMP. EACH PART WAS REPLACED WITHIN ONE YEAR OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 MINI COOPER
    - ANN ARBOR, MI

    LOSS OF POWER STEERING IN 2005 MINI COOPER. 1. ON 06 APRIL 2011 AT 11:00, I HAD AN APPOINTMENT AT THE GRAND RAPIDS, MI MINI COOPER DEALER FOR AN OIL CHANGE. DURING THE ROUTINE INSPECTION CONDUCTED ALONG WITH THE OIL CHANGE, IT WAS REPORTED TO ME THAT MY POWER STEERING FAN HAD FAILED. FORTUNATELY, AS REPORTED AT THAT POINT, MY POWER STEERING PUMP LOOKED FINE. I PAID TO HAVE THE POWER STEERING FAN REPLACED AT THAT POINT. I EXPERIENCED NO ISSUES WITH MY VEHICLE'S STEERING UNTIL 11 JUNE 2011 AT APPROXIMATELY 7:30PM WHEN, WHILE ATTEMPTING TO PULL INTO A PARKING SPACE IN A PARKING GARAGE, THE POWER STEERING FAILED COMPLETELY. THE RESULTING LOSS OF STEERING CAPABILITY CAUSED ME TO IMPACT A MOVABLE PARKING SIGN IN THE ADJACENT PARKING SPACE. HOURS LATER, AFTER COOLING DOWN, THE POWER STEERING CONTINUED TO FUNCTION, BUT HAS BEGUN TO FAIL AT RANDOM INTERVALS. I AM CURRENTLY AWAITING AN APPOINTMENT TO HAVE IT REPLACED FOR APPROXIMATELY $1500. 2. THE CONSEQUENCES OF THE FAILURE HAVE BEEN HEIGHTENED CONCERN WHILE DRIVING, AND A DYNAMIC COST OF $1500 TO REPLACE THE POWER STEERING PUMP. *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - SOUTH ELGIN, IL

    I WAS DRIVING 50 MPH, OUTSIDE AIR TEMP APPROX 65F. WITHOUT WARNING THE POWER STEERING FAILED. I PULLED OVER AND CHECKED THE TIRES AND ENGINE COMPARTMENT TO CHECK FOR LEAKS OR BELT FAULTS. NOTHING, SO I CONTINUED 20 MILES TO MY DESTINATION WITHOUT THE STEERING ASSIST. AFTER I TURNED THE ENGINE OFF, I RESTARTED IT AND THE POWER STEERING WAS BACK. IT HAPPENED DURING A SLOW TURN, FORTUNATELY. IF I HAD BEEN IN ANY TIGHTER OF A TURN, I PROBABLY WOULD HAVE DRIVEN OFF THE ROAD. *TR

    Source: NHTSA WEB SITE
  • 2002 MINI COOPER
    - SAINT LOUIS , MO

    TL*THE CONTACT OWNS A 2002 BMW MINI COOPER. THE CONTACT STATED THE STEERING FAILED WHILE DRIVING AT A LOW SPEED AND HAD TO BE HELD WITH FORCE WITH BOTH HANDS IN ORDER TO TURN IT, OR KEEP THE VEHICLE UNDER CONTROL. THERE WERE NO WARNING LIGHTS BEFORE OR AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE IN THE POWER STEERING PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THE FAILURE WAS NOT RECALLED, AND THEY WOULD NOT ASSIST WITH THE REPAIR. THE FAILURE AND THE CURRENT MILES WERE 114,000. UPDATED 07/20/11*LJ THE CONSUMER STATED THE VEHICLE THEN BEGAN TO MAKE A HUMMING SOUND IN WHICH THE POWER STEERING PUMP WAS RUNNING WHEN THE VEHICLE WAS OFF, WHICH CAUSED THE BATTERY TO DIE. UPDATED 08/01/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MINI COOPER S
    - IRVINE, CA

    POWER STEERING FAILURE, UNABLE TO STEER THE VEHICLE, SINGLE OCCURRENCE. BROUGHT THE CAR IN FOR REPAIR AT THE LOCAL DEALER, WAITING FOR DIAGNOSIS OF PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER S
    - TAYLOR, MI

    POWER STEERING INTERMITTENTLY GOES OUT WHILE DRIVING AND CONTINUES TO RUN WHILE THE CAR HAS TURNED OFF. HAS ALMOST CAUSED ME TO CRASH SEVERAL TIMES WHEN IT HAS GONE OUT ON THE EXPRESS WAY. *TR

    Source: NHTSA WEB SITE
  • 2004 MINI COOPER S
    - PHOENIX, AZ

    FAILURE OF POWER STEERING SYSTEM IN 2004 MINI COOPER S. VEHICLE PERFORMED FINE THE NIGHT BEFORE, THEN THE POWER STEERING WASN'T WORKING THE NEXT MORNING. THIS IS THE THIRD INSTANCE OF THE PROBLEM I HAVE ENCOUNTERED. THE DEALER SAID IT WAS AN ELECTRICAL PROBLEM, AND THE BEST THING TO DO WAS RESTART THE CAR AND MAYBE THE COMPUTER WOULD RESET ITSELF. THAT WORKED THE PREVIOUS 2 TIMES, BUT NOT THIS TIME. NOW I'M OUT OF THE WARRANTY PERIOD... *TR

    Source: NHTSA WEB SITE
  • 2004 MINI COOPER S
    - PALMDALE, CA

    TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS PULLED OVER AND SHUT OFF. UPON RESTART, THE VEHICLE MOMENTARILY OPERATED AS NORMAL BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN HOME AND PARKED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 37,854.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MINI COOPER
    - ATLANTA, GA

    TL* THE CONTACT OWNS A 2007 MINI COOPER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 65,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE