MINI Complaints

TL* THE CONTACT OWNS A 2004 BMW MINI COOPER. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME HARD TO MOVE. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 71,331.

WHEN BACKING OUT OF GARAGE NOTICED THAT STEERING FELT "HEAVY", THEN AS I PROCEEDED FORWARD, ALL POWER STEERING ASSIST CEASED. THIS HAS OCCURRED TWO OR THREE TIMES (WITH NO WARNING) IN THE PAST, AND ON THE HIGHWAY. THE POWER STEERING OUTAGE MAY LAST A FEW MINUTES, OR A FEW DAYS. THE OUTAGE REPORTED HERE LASTED 10 DAYS. THE CAR CAN BE STEERED, BUT ONLY WITH GREAT EFFORT.. VERY DANGEROUS.

TL*THE CONTACT OWNS A 2003 MINI COPPER. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE ON THE CONTACT HEARD A LOUD WHINING NOISE. THE NOISE WAS COMING FROM THE FRONT END OF THE VEHICLE. THE FAILURE OCCURRED CONTINUOUSLY. THE LAST TIME THE CONTACT EXPERIENCED THE FAILURE THE VEHICLE WAS PARKED WITH THE ENGINE SHUT OFF AND THE POWER STEERING PUMP CONTINUED TO RUN AND DRAINED THE BATTERY. THE CONTACT HAD TO JUMP START THE VEHICLE IN ORDER TO START IT. THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE TECHNICIANS STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT WAS DRIVING 35 MPH WHEN THE POWER STEERING FAILED. THE VEHICLE WAS TURNED OFF AND RESTARTED YET THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE POWER STEERING PUMP AND POWER STEERING COOLING FAN WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 85,500. UPDATED 09/07/11 *BF UPDATED 10/31/11

TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT THE HEADLIGHTS AND CABIN LIGHTS WOULD REMAIN ILLUMINATED AFTER THE VEHICLE WAS SHUT OFF. IN ADDITION, THE CONTACT STATED THAT HE WOULD OFTEN BECOME LOCKED INSIDE OR OUTSIDE OF THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THE CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

THE CAR ( 2005 MINI COOPER) WAS COMPLETELY DEAD OVERNIGHT. WE CHARGED THE BATTERY AND A FAN WOULDN'T TURN OFF WHICH MUST HAVE CAUSED THE DRAIN. WE HAD IT FIXED. IT WAS A FAULTY RELAY IN THE POWER STEERING PUMP, WHICH HAD ALSO BEEN LEAKING ONTO THE ENGINE. READ ON THE INTERNET THAT THOUSANDS OF PEOPLE ARE HAVING THIS VERY ISSUE. WE SPENT $1,000 TO FIX THIS ON A CAR WITH 40,000 MILES! *TR

TL* THE CONTACT OWNS A 2002 MINI COOPERS. THE CONTACT WAS DRIVING 40 MPH WHEN THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO A MECHANIC SHOP WHERE THEY INFORMED HIM THAT THE FUSE THAT CONTROLLED THE POWER STEERING CHARGING SYSTEM HAD BLOWN. THE COMPONENT WAS REPLACED AT A THE CONTACTS EXPENSE. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED TO REPORT THE FAILURE. THE FAILURE MILEAGE WAS 36,000. UPDAT ED 06/03/11 *BF UPDATED 08/08/11

LOST POWER STEERING INTERMITTENTLY LAST MONTH WHILE DRIVING AND NOW THE FAN STAYS ON AND RUNS THE ENGINE TILL THE BATTERY IS DEAD. I NEED TO HAVE IT JUMPED EVERYTIME I WANT TO DRIVE IT. MINI STATED THEY WILL NOT REPLACE IT FOR FREE "THEY DON'T CARE IF THERE IS AN INVESTIGATION, UNIT WERE ORDERED TO FIX IT THE COST IS ON THE CUSTOMER" *TR

EXPERIENCED ABRUPT AND COMPLETE LOSS OF THE POWER STEERING SYSTEM SIMULTANEOUS WITH AN IMMEDIATE AND SHARP DECREASE IN POWER. THIS INCIDENT OCCURRED AT 75 MPH ON AN INTERSTATE HIGHWAY, CAR IN MIDDLE LANE. VERY NARROWLY AVOIDED COLLISION WITH A TRUCK WHEN MOVING VEHICLE TO FULL STOP IN EMERGENCY LANE. VEHICLE CURRENTLY NOT IN USE AS WE FEEL IT IS A ROAD HAZARD AND UNSAFE TO OPERATE IN CURRENT CONDITION. ALSO AWAITING FOR RESPONSE FROM MINI DEALER.

2004 MINI COOPER S POWER STEERING FAILED ON I93 SOUTH ON MY WAY TO WORK IN BOSTON WITHOUT ANY WARNING , SPEED ABOUT 80 AT 4:00AM ON THE MORNING OF 4/25/2011. MADE IT TO WORK HAD CAR TAKEN IN FOR SERVICE AT MINI OF PEABODY MA THE SAME DAY AND WAS CHARGED $1180.00 DOLLARS TO REPLACE STEERING PUMP. TWO WEEKS PRIOR ON 4/8/2011 AT THE SAME DEALER AT THEIR RECOMMENDATION REPLACED STEERING FAN AND RETURN HOSE AS A PRECAUTION DURING ROUTINE MAINTENANCE CHARGED 500.00 DOLLARS. FRIDAY 4/22/2011 CAR WAS AT SAME DEALER TO HAVE THE CATALYTIC CONVERTER REPLACED FOLLOWED BY THEIR USUAL TEST DRIVE , THERE WAS NO MENTION OF ANY STEERING PROBLEM AT THAT TIME NOR DID I EXPERIENCE ANY PROBLEM WITH THE STEERING ON MY WAY BACK HOME AFTER REPAIR. MY CONCERN IS IF THIS HAD HAPPENED WITH OUT WARNING ON AN OFF RAMP OR WHEN MY WIFE OR DAUGHTER WERE DRIVING THE OUT COME COULD HAVE BEEN MUCH DIFFERENT. I PAID AN EXTRA 60.00 DOLLARS TO KEEP THE OLD PUMP. *TR