MINI Complaints

LAST NIGHT WHILE DRIVING ON A BUSY STREET IN ONE OF THE LARGEST CITIES IN THE U.S., I EXPERIENCED COMPLETE POWER STEERING FAILURE - WHICH BECAME EVIDENT TO ME ONLY WHEN I ATTEMPTED TO MAKE A RIGHT TURN AND FOUND THAT THE STEERING WHEEL WAS NEARLY IMPOSSIBLE TO TURN. BEFORE THIS HAPPENED, NO WARNING LIGHTS BECAME ILLUMINATED ON THE DASH & NOTHING ABOUT THE CAR'S PERFORMANCE SUGGESTED A PROBLEM WITH THE VEHICLE - THERE WAS SIMPLY NO WARNING OF ANY KIND. AT THE TIME THIS OCCURRED I HAD BEEN DRIVING FOR LESS THAN 15 MINUTES @ APPROX. 35 MPH & I HAD MADE SEVERAL TURNS (RIGHT & LEFT) DURING THE COURSE OF THIS TRIP WITHOUT ANY PROBLEMS - THE LAST OF WHICH HAD BEEN ONLY 2 OR 3 MINUTES PRIOR TO THIS EVENT. THOUGH I WAS ULTIMATELY ABLE TO COMPLETE THE TURN WITHOUT LEAVING THE ROAD BY USING ALL OF MY STRENGTH TO SLOWLY TURN THE WHEEL, MY CAR TRAVELED FOR APPROX. 1/2 BLOCK IN THE OPPOSING LANE OF TRAFFIC BEFORE I WAS ABLE TO STEER THE CAR BACK INTO MY LANE. IF THERE HAD BEEN ONCOMING TRAFFIC ON THE STREET I TURNED ONTO I WOULD HAVE BEEN COMPLETELY UNABLE TO AVOID A COLLISION. DESPITE BEING RESTARTED SEVERAL TIMES SINCE THIS EVENT, THE VEHICLE'S POWER STEERING HAS NOT RETURNED OR IMPROVED. AT THIS TIME IT APPEARS THAT THE POWER STEERING PUMP IS THE CAUSE OF THE PROBLEM. THIS EXPERIENCE WAS EXTREMELY TERRIFYING & COULD HAVE EASILY RESULTED IN THE SERIOUS INJURY OR DEATH OF MYSELF AND/OR OTHERS. *TR

1. 04 MINI COOPER S POWER STEERING FAILURE WHILE DRIVING. OCCASIONALLY WHILE DRIVING THE PUMP WILL LOOSE POWER AND STEERING WILL BE VERY DIFFICULT. POWER STEERING FAN STAYS ON AFTER VEHICLE IS TURNED OFF WHICH TENDS TO DRAIN THE BATTERY. 2. EVENTUALLY THE PUMP STARTED LEAKING AND FAN STOP WORKING NEEDING REPLACEMENT. LOSS ALL POWER STEERING WHILE DRIVING. 3. REPLACED PUMP AND FAN WITH NEW UNITS AND PROBLEM IS TEMPORARILY FIXED BUT PROBLEM HAS COME BACK. NOTICING THE SAME SYMPTOMS FROM #.1 POST HAPPENING AGAIN.

SUDDEN FAILURE OF POWER STEERING. CONTROL OF CAR WAS NOT LOST. IT WILL REQUIRE A NEW POWER STEERING PUMP. *TR

2009 MINI COOPER. CONSUMER STATES THAT CLUTCH WAS COMPROMISED AND THE VEHICLE NEEDED TO BE TOWED. SHE WOULD LIKE THIS ISSUE TO BE LOOKED INTO. SHE PAID TO HAVE THE FLYWHEEL REPLACED. *KB THE FLYWHEEL WAS REPLACED TWICE WITHIN THREE MONTHS. THE SECOND TIME THE FLYWHEEL WAS REPLACED, THE CONSUMER WAS INFORMED IT WAS BURNT AND NOT COVERED UNDER WARRANTY.

TL*THE CONTACT OWNS A 2009 MINI COOPER. WHILE DRIVING APPROXIMATELY 60 MPH THE HEADLIGHTS DID NOT HAVE SUFFICIENT ILLUMINATION RANGE. THE DEALER WAS CONTACTED AND STATED THEY ARE REQUIRED BY LAW TO ILLUMINATE THAT WAY SO OTHER DRIVERS ARE NOT BLINDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE BUT WAS CONCERNED ABOUT THE ILLUMINATION RANGE . THE CONTACT STATED THAT THEY DO NOT ILLUMINATE FAR ENOUGH TO SEE IN FRONT OF HIM. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 11,900.

SAME ISSUE AS COMPLAINTS 10378962 AND 10380308, RELATED TO INVESTIGATION 10-038. POWER STEERING FAILED WHILE ATTEMPTING TO MAKE A RIGHT HAND TURN

2007 MINI COOPER S ENGINE RATTLES LOUDLY FOR THE FIRST 30 SECONDS TO 2 MIN. AFTER STARTUP IN COLD WEATHER. CAUSED BY CAM TENSION ISSUES. MIN HAS WORKED ON IT NUMEROUS TIMES. IT IS NOW OUT OF WARRANTY BUT STILL HAVING PROBLEMS. I HAPPENS ON AN ALMOST DAILY BASIS ON COLD DAYS. *TR

I HAVE A 2005 MINI COOPER S WITH 51,000 MILES ON IT. I RECENTLY HAD TO REPLACE THE LOWER CONTROL ARM BUSHINGS AND HAVE HAD A CREAK IN MY STEERING COLUMN THAT IS GETTING WORSE. LAST MONTH, I FIRST EXPERIENCED COMPLETE LACK OF POWER STEERING. THE CAR CORRECTED ITSELF AND WORKED PROPERLY UNTIL A FEW INTERMITTENT OCCASIONS THIS WEEK. TURNING OFF THE CAR AND TURNING IT BACK ON SEEM TO TEMPORARILY CORRECT THE LACK OF POWER STEERING. HOWEVER, IT IS VERY TEMPORARY. WHILE DRIVING, I CAN FEEL THE STEERING RESPONSE CHANGE ON/OFF DUE TO LACK OF POWER STEERING CONTROL. WHEN THE POWER STEERING FAILS, THE WHEEL IS VERY DIFFICULT TO TURN. IT FEELS LIKE A 1961 CHEVY TRUCK WITH A 350 V8. IT IS NEARLY IMPOSSIBLE TO STEER THE CAR FROM A DEAD STOP MAKING PARKING EXTREMELY DIFFICULT. I AM BEING FORCED TO DRIVE BELOW THE SPEED LIMIT TO LIMIT MY LIABILITY IN CORNERS AND TURNS, ESPECIALLY ON THE INTERSTATE. I AM SETTING UP AN APPOINTMENT WITH MY LOCAL MINI DEALER TO ADDRESS AND CORRECT THE FAILURE. I UNDERSTAND THIS IS UNDER INVESTIGATION BY NHTSA, BUT I CANNOT WAIT TO HAVE THE REPAIR. I AM BEWILDERED AS TO WHY THERE HASN'T BEEN A RECALL YET. IT IS UNACCEPTABLE THAT A VEHICLE'S STEERING SYSTEM CAN FAIL AFTER VERY LITTLE MILES. MINI NEEDS TO BE HELD ACCOUNTABLE FOR THIS PROBLEM. *TR

I FILLED OUT YOUR SAFETY COMPLAINT PORTABLE FROM BUT COULD NOT SUBMIT IT. WHEN I USED THE LINK ON THE PDF FORM, IT TOLD ME THERE WAS NO SUCH ADDRESS, AND WHEN I USED THE LINK IN THE COVERING E-MAIL, I REPEATEDLY RECEIVED THE MESSAGE "FILE SELECTED IS NOT A PORTABLE FORM!." IS THERE ANOTHER WAY TO SUBMIT IT? *TR

I DROVE MY MINI COOPER 2004 S WITH 95K MILES ON THE FREEWAY AND NOTICED MY STEERING VERY DIFFICULT TO MOVE. I ARRIVED TO MY DESTINATION SAFELY AND SEARCHING ON THE WEB FOR STEERING PROBLEMS WITH 2004 MINI COOPER AND FOUND FEDERAL INVESTIGATION IN PROGRESS. I TOWED THE VEHICLE TO THE MINI DEALERSHIP AND EXPLAINED THE PROBLEM. THEY FOUND THE POWER STEERING PUMP DEFECTIVE AS DESCRIBED ON THE WEBSITE AND REPAIRED THE VEHICLE FOR 1500 DOLLARS. THE DEALER/BMW OFFERED NO COMPENSATION TO DEFER THE COST. I CONTACTED BMW CUSTOMER RELATIONS AND RECEIVED A NON RESPONSE ON IF AND HOW BMW WOULD RESPOND. *TR