MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 MINI COOPER- STEVENS POINT, WI
WHILE PARKING AND WHILE DRIVING, STEERING FUNCTION HAS BEEN LOST. THE STEERING WHEEL GETS HEAVY, SEEMING TO BE STUCK AND UNABLE TO TURN. THIS HAPPENED TWICE, AND I WAS ABLE TO STOP THE CAR OR PULL OFF TO THE SIDE AND STOP WITHOUT INJURY. THE STEERING FLUID WAS FINE, AN ALTHOUGH THE STEERING PUMP DOESN'T MAKE NOISE OR CONTINUE TO RUN AFTER THE CAR IS SHUT OFF, IT IS ASSUMED THE STEERING PUMP NEEDS TO BE REPLACED (A COMMON FAULTY PART IN MINI COOPERS). THERE IS CONCERN FOR SAFETY OVER WHEN AND WHERE I MIGHT LOSE STEERING AGAIN AND WHETHER THIS WILL CAUSE AN INCIDENT ALONE OR WITH ANOTHER CAR. I HAVE READ THAT MY CAR MIGHT START ON FIRE IN CONNECTION WITH THE STEERING PUMP, EVEN WITH A REPLACEMENT OF THE PUMP. *TR
Source: NHTSA WEB SITE -
2008 MINI COOPER S- MURFREESBORO, TN
NOTICED A STRANGE SOUND, ALMOST LIKE WHEEL BEARINGS WERE GRINDING. ON NOVEMBER 11, 2010, WHEN STARTING THE VEHICLE, CHECK ENGINE LIGHT CAME ON, AND ENGINE DID NOT SEEM TO HAVE AS MUCH POWER AS IT SHOULD. TOOK TO THE MINI DEALERSHIP AND THEY SAID THE ENGINE LIGHT WAS ON BECAUSE THE TURBO WAS DAMAGED. APPARENTLY THE OIL SUPPLY HOSE TO THE TURBO WAS EITHER BLOCKED OR CUT, AND WAS NOT PROVIDING OIL TO THE TURBO. AS A RESULT OF THE LACK OF OIL, THE BEARINGS IN THE TURBO WERE RUINED. HAD TO REPLACE THE ENTIRE TURBO. AFTER THE TURBO WAS REPLACED WE WERE TOLD THE TIMING CHAIN WAS GOING BAD. WAS TOLD THE TIMING CHAIN, TENSIONERS, AND GUIDES NEEDED TO BE REPLACED. I'VE READ WHERE THE TIMING CHAIN HAS BEEN A CONTINUING PROBLEM WITH MINI COOPERS, AND THAT, IF FIXED, IT WILL GO BAD AGAIN AND COULD CAUSE A SEVERE ENGINE PROBLEM, RESULTING IN FAILURE. I ALSO WONDER IF THE TIMING CHAIN IS ALREADY DAMAGED ENOUGH TO CAUSE THE OIL SUPPLY HOSE TO THE TURBO TO BE DAMAGED.
Source: PORTABLE SAFETY COMPLAINT FORM -
2005 MINI COOPER CONVERTIBLE- MURRIETA, CA
AFTER ABOUT 77,000 MILES ON MY 2005 MINI COOPER, I ENCOUNTERED SUDDEN AND INTERMITTENT DIFFICULTY WITH THE STEERING WHEREIN THE POWER STEERING WOULD ABRUPTLY FAIL. THE FIRST TWO INCIDENTS OCCURRED ~3-4 MONTHS AGO, BOTH DIRECTLY AFTER STARTING THE VEHICLE'S ENGINE AND PULLING OUT OF PARKING. THE MOST RECENT INCIDENTS OCCURRED WITHIN THE PAST 6 WEEKS, RANDOMLY DURING THE FIRST 40 MILES OF MY COMMUTE. AFTER EACH INCIDENT, I WAS ABLE TO REGAIN FULL CONTROL OF THE STEERING BY PULLING OVER AND SHUTTING OFF THE VEHICLE'S ENGINE AND THEN REENGAGING IT. THERE HAVE NOW BEEN A TOTAL OF 6 INCIDENTS. THE MOST RECENT INCIDENT, A FEW DAYS AGO, OCCURRED WHILE I WAS DRIVING THE VEHICLE ON A WINDING HIGHWAY AND WAS MAKING A TURN. WHEN THE POWER STEERING FAILED, IT WAS EXTREMELY DIFFICULT TO CORRECT THE ANGLE/SPEED OF THE VEHICLE'S TURN AND A CRASH INTO THE ONCOMING TRAFFIC LANE SEEMED EXTREMELY LIKELY. AFTER CAUTIOUS BRAKING AND RELYING ON THE REMAINING MANUAL STEERING, USING VERY FIRM AND SWIFT HAND-OVER-HAND MOTION ON THE STEERING WHEEL, I WAS ABLE TO MAINTAIN SOME CONTROL OVER THE VEHICLE'S WHEELS. THEN, ENGAGING THE VEHICLE'S HAZARD LIGHTS, I WAS EVENTUALLY ABLE TO PULL OVER AT THE NEXT AVAILABLE HIGHWAY'S SHOULDER, BUT IT WAS AN EXTREME AWKWARD MANEUVER REQUIRING SOME OF THE DRIVERS OF VEHICLES AROUND ME TO ADJUST THEIR OWN SPEEDS AND TURNS. I HAVE SINCE BROUGHT THE VEHICLE TO THE DEALERSHIP'S SERVICE CENTER AND AM AWAITING THE RESULTS OF THE VEHICLE INSPECTION IN RESPONSE TO MY COMPLAINTS. I DO NOT INTEND TO DRIVE THE VEHICLE AGAIN UNTIL THE ISSUE WITH THE POWER STEERING IS COMPLETELY RESOLVED, FOR MY OWN SAFETY AND THE SAFETY OF OTHER DRIVERS. A CRASH IN THE FUTURE WOULD SEEM INEVITABLE, OTHERWISE, WITH INCONSISTENT POWER OVER THE STEERING DURING ANY COMMUTE THAT INVOLVES MANY WINDING TURNS. (IF THE POWER STEERING COULD BE COMPLETELY DISENGAGED, ALLOWING ONLY MANUAL STEERING, IT WOULD SEEM FAR SAFER THAN FOR IT TO RANDOMLY TURN OFF IN THE MIDST OF DRIVING). *TR
Source: NHTSA WEB SITE -
2006 MINI COOPER S- SHOREACRES, TX
MY 2006 MINI COOPER S HAS A DEFECTIVE PASSENGER SEAT AIR BAG SENSOR, THAT I WAS QUOTED 16,000$TO REPLACE IT. THIS IS THE EXACT SAME PART THAT BMW RECALLED IN 2008. BMW RECALLED AROUND 150,000 VEHICLES IN NORTH AMERICA TO FIX A POSSIBLE DEFECT THAT MAY KEEP THE FRONT PASSENGER AIRBAG FROM OPENING IN A CRASH, THE RECALLED CARS INCLUDE 2006 3-SERIES, 2004-06 5-SERIES AND 2004-06 X3 VEHICLES. MINI USES THIS SAME RECALLED PART(MINI BEING MADE BY BMW), YET HAS NOT RECALLED THE PART. I KNOW MANY PEOPLE THAT HAVE HAD THIS PART REPLACED AT THERE OWN EXPENSE SEVERAL TIMES. IT IS A HUGE SAFETY HAZARD. *TR
Source: NHTSA WEB SITE -
2006 MINI COOPER S- HUNTINGTON BEACH, CA
AIRBAG DEPLOYMENT PASSENGER SEAT SENSOR MAT DEFECTIVE.THIS SENSOR TURNS OFF PASSENGER SIDE AIRBAG INTERMITTENTLY AND WITHOUT WARNING BEFORE DRIVING.MINI WILL NOT CORRECT THE SAFETY ISSUE ON VEHICLES OUT OF WARRANTY. *TR
Source: NHTSA WEB SITE -
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2003 MINI COOPER- GLEN ALLEN , VA
TL*THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING FAILED. THE DRIVER WAS OPERATING THE VEHICLE WHEN THIS FAILURE OCCURRED AND HAD TO CONTROL THE STEERING WHEEL WITH BOTH HANDS. THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP AND FAN WERE DEFECTIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 74,651.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MINI COOPER S- MT PLEASANT MILLS, PA
I OWN A 2004 MINI COOPER HARD TOP AND I WAS ON MY WAY HOME FROM STATE COLLEGE WHEN THE POWER STEERING WENT OUT. THIS MADE THE CAR EXTREMELY DIFFICULT TO DRIVE. SINCE THIS HAPPENED, I AM ALL BUT TERRIFIED TO DRIVE THE VEHICLE. I HAVE DONE SOME INVESTIGATION INTO THIS, AND I SEE I AM NOT THE ONLY MINI OWNER WITH THIS PROBLEM. I HOPE SOMETHING WILL BE DONE ABOUT THIS. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER- KINGS PARK, NY
AFTER MY 2005 MINI COOPER PASSED THE 60,000 MILE MARK, THE POWER STEERING BEGAN TO FAIL ON A REGULAR BASIS. AFTER DRIVING THE CAR FOR ABOUT A HALF-HOUR, THE POWER STEERING WOULD SIMPLY STOP WORKING AND IT BECAME VERY DIFFICULT TO TURN THE STEERING WHEEL. PULLING OVER, SHUTTING DOWN AND RESTARTING THE CAR WOULD TEMPORARILY FIX THE PROBLEM. MY LOCAL BMW DEALER REPEATEDLY CHECKED THE CAR AND WAS NEVER ABLE TO FIND ANY PROBLEM. A LOCAL INDEPENDENT MECHANIC DETERMINED THAT THE PROBLEM WAS CAUSED BY A FAULTY COOLING FAN ON THE POWER STEERING PUMP WHICH WAS REPLACED AT MY EXPENSE. THE POWER STEERING HAS BEEN OK SINCE. *TR UPDATED 08/03/11 *BF UPDATED 12/05/11
Source: NHTSA WEB SITE -
2004 MINI COOPER- SPRING GROVE, VA
THE POWER STEERING ASSIST ON MY 2004 MINI COOPER STARTED FAILING VERY SPORADICALLY OVER ONE YEAR AGO BECOMING MORE AND MORE FREQUENT UNTIL FINALLY I EXPERIENCED COMPLETE FAILURE OF THE POWER ASSIST. SOMETIMES THIS WOULD OCCUR WHEN I WAS FIRST STARTING THE CAR BUT THEN AS THE FREQUENCY INCREASE, IT WOULD ALSO JUST STOP WORKING WHILE I WAS DRIVING, SOMETIMES GOING AS FAST AS 50-60 MILES PER HOUR, MAKING THE VEHICLE VERY DIFFICULT TO STEER. I HAD THE POWER STEERING PUMP REPLACED WITH A BRAND NEW ONE, WHICH SEEMS TO HAVE CORRECTED THE PROBLEM. THE CAR ONLY HAD 83,000 MILES ON IT AT THE TIME THE POWER STEERING PUMP HAD TO BE REPLACED, WHICH, I BELIEVE, IS UNACCEPTABLE. *TR
Source: NHTSA WEB SITE -
2003 MINI COOPER- DIXON, CA
THE SPARKPLUG HAS BLOWN COMPLETELY OUT THE HEAD OF MY 2003 MINI COOPER, I WENT ON LINE AND FOUND OUT THAT THIS IS BECOMING A COMMON PROBLEM. *TR
Source: NHTSA WEB SITE