MINI Complaints

POWER STEERING PUMP AND COOLING FAN FAILURE. UNSAFE TO DRIVE AND SAFETY HAZARD. POOR ENGINEERING DESIGN WITH REGARDS TO PLACEMENT OF PUMP / FAN AND ELECTRICAL LOAD. DEFECTIVE (REBUILT AND NOT NEW) PARTS FROM MINI DEALERSHIP REPAIRED UNDER WARRANTY ONE TIME. MINI DOES NOT STAND BY ITS PRODUCTS OR ENGINEERING. REPLACEMENT AND REPAIRS OCCURRED 3 TIMES IN LESS THAN 5 YEARS AND LESS THAN 65,000. *TR UPDATED 07/26/11 *BF UPDATED 2/29/12 *CN

TL*THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED. THE FAILURE WAS INTERMITTENT. AT TIMES, THE POWER STEERING WOULD RESET ITSELF AFTER BEING TURNED OFF AND RESTARTED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.

TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 45 MPH CAUSING LIMITED STEERING CAPABILITY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP AND COLUMN WOULD NEED TO BE REPLACED. THE REPAIRS WERE PERFORMED AT THAT TIME. THE FAILURE DID NOT RECUR. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 70,000.

NEAR THE END OF A 500 MILE TRIP FROM NORTHERN TO SOUTHERN CALIFORNIA, THE POWER STEERING FAILED. I COMPLETED THE TRIP WITHOUT THE POWER STEERING. THE NEXT DAY I TOOK THE VEHICLE INTO AN AUTHORIZED DEALER FOR REPAIR. THE POWER STEERING PUMP WAS REPLACED. THE OLD PART IS NOT AVAILABLE. *TR

ON SEP 5, 2010 AROUND 2:40PM, I PARKED MY 2003 MINI COOPER IN FRONT OF THE LOWE'S STORE IN SAN BRUNO, CA AND WENT INSIDE FOR SHOPPING WITH MY WIFE. AFTER 20 MINUTES LATER WE HEARD A STORE EMPLOYEE CALLED 911 FOR THE SMOKE/FIRE CAME OUT FROM MY CAR. I WENT OUT THE STORE IMMEDIATELY AND SAW THE FIREFIGHTERS WERE ABOUT TO PUT OUT THE SMOKE. THE FIREFIGHTERS OPENED THE HOOD AND HEARD THE NOISE UNDER THE CAR. NEXT, THEY DISCONNECTED THE CAR BATTERY AND THE NOISE WAS GONE. THE MINI COOPER WAS TOWED TO THE AUTO REPAIR SHOP FOR THE DIAGNOSTICS. HERE IS THE DIAGNOSTICS RESULT: "INSPECTED VEHICLE AND FOUND THE POWER STEERING INOPERATIVE. INSPECTED POWER STEERING PUMP AND WIRING. FOUND WIRING MELTED AND THE POWER STEERING PUMP FAILED. FOUND OVER CURRENT DAMAGE DUE TO POWER STEERING PUMP FAILURE CAUSING BATTERY LIGHT TO ILLUMINATE. REPLACED THE POWER STEERING PUMP, WIRING HARNESS, POWER STEERING PUMP FAN, AND ALTERNATOR." I BELIEVE THIS IS A MINI COOPER DESIGN FAILURE ACCORDING TO BBC SPECIAL REPORTS IN 2009. LINK 1: MINI POWER STEERING FAILURES HTTP://WWW.BBC.CO.UK/BLOGS/WATCHDOG/2009/02/MINI_STEERING_SYSTEM_FAILURES.HTML LINK 2: MINIS THAT COULD CATCH FIRE HTTP://WWW.BBC.CO.UK/BLOGS/WATCHDOG/2009/04/MINI_UPDATE.HTML. *TR

I OWN A 2005 MINI COOPER. AS I WAS DRIVING IT, I SUFFERED A COMPLETE LOSS OF POWER STEERING. I HAVE HAD LITTLE TO NO PROBLEM WITH MY MINI BEFORE THIS, BUT COMPLETELY LOST ABILITY TO STEER. LUCKILY I WAS IN AN ALLEY AT THE TIME AND WAS ABLE TO SAFELY PULL OVER. THE CAR HAS BEEN TOWED TO THE BMW DEALERSHIP WHO WAS UNAWARE OF ANY INVESTIGATION INTO MINICOOPER. *TR

TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED; THE FAILURE LASTED ANYWHERE FROM A FEW MINUTES TO 45 MINUTES. THE FAILURE OCCURRED SIX TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE DIFFERENT STEERING PARTS WERE REPLACED (THE CONTACT WAS UNSURE OF WHICH PARTS). THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 74,000. UPDATED 2/17/11 *CN

DRIVING HOME FROM DROPPING MY CHILDREN OFF FROM SCHOOL AND THE STEERING WAS VERY HARD TO TURN THE WHEEL. THIS WAS AS I WAS GOING AROUND A CORNER. IT WAS VERY DIFFICULT TO TURN THE WHEEL. I WAS FORTUNATE THAT I WAS DRIVING THE CAR AND NOT MY TEENAGE SON OR DAUGHTER AS THEY WOULD NOT HAVE HAD THE STRENGTH TO AVOID AN ACCIDENT. I HAVE DONE SOME ONLINE RESEARCH ON MINI COOPER FORUMS AND DISCOVERED THAT THIS IS A COMMON PROBLEM DUE TO FAILURE OF A ELECTRICAL POWER STEERING PUMP. I CONTACTED THE LOCAL DEALER MINI OF MURRAY UTAH TO SEE IF THERE WAS A SAFETY RECALL IN FORCE AND WAS TOLD THERE WAS NONE. I WAS ALSO TOLD THAT THIS IS A WELL KNOW MINI COOPER ISSUE. THE SERVICE REP SAID THAT HE HAD THE SAME PROBLEM WITH HIS OWN VEHICLE. THIS A SAFETY HAZARD AND COULD HAVE COST MY THE LIFE OF MY CHILDREN. THIS MUST BE RECALLED. *TR

THE POWER STEERING HAS FAILED TWICE, ONCE WHEN I PARKED WHILE RUNNING ERRANDS AND ONCE WHILE DRIVING AT LOW SPEED. ON-LINE, I READ THAT THIS IS A COMMON COMPLAINT FOR MINIS PRODUCED BETWEEN 2001 AND 2007, BUT PRIMARILY THOSE FROM 2004-05 AND THAT IT IS RELATED TO THE HYDRAULIC POWER STEERING PUMP. MY UNDERSTANDING IS THAT THE LACK OF HEAT SHIELDING OF THE PUMP ELECTRONICS PERMITS FLAKING OF CARBON, THAT SETTLES ON THE CONDUCTORS AND FORCES THE PUMP TO FAIL, UNTIL IT COOLS OFF OR UNTIL THE FLAKES MOVE ON. MINI USA IS NOT OFFERING ANY SOLUTIONS, NOR IS THE DEALER THAT SOLD ME THE VEHICLE, TWO MONTHS AGO.

TL*THE CONTACT OWNS A 2006 MINI COOPER CONVERTIBLE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE POWER STEERING COMPLETELY FAILED AND THE VEHICLE WAS DIFFICULT TO CONTROL. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT OF THE PRICING AND IT WAS TOO COSTLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.