MINI Complaints

Unknown. I’d just like to know how long Mini is allowed to work on a solution for the safety recall for the footwell control module that was issued last May. Given that they have known about problems with this module for years, it seems to me that they should have a solution ready to deploy by now. Thanks for your assistance.

The contact owns a 2015 Mini Cooper S Countryman. The contact stated that the front driver's side door failed to latch securely. The contact had to hold the door closed while driving to the destination. The contact stated that the front driver's side door latch had previously been replaced five years prior to the failure; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door cable and latch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 83,905.

The contact owns a 2008 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2009 Mini Cooper S Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had failed to start. The vehicle was not diagnosed or repaired. The failure mileage was 120,000. VIN tool confirms parts not available.

What component or system failed or malfunctioned, and is it available for inspection upon request? HEAD GASKETS BLEW ON THE ENGINE SHORTLY AFTER PURCHASING IN JANUARY 2022. THE ENGINE WAS REPLACED AROUND MARCH 2022. NOW THE REPLACEMENT ENGINE IS SHOWING THE SAME SIGNS THAT THE HEAD GASKETS ARE AGAIN BLOWN. How was your safety or the safety of others put at risk? THIS CAUSE THE ENGINE TO SHUT DOWN INITIALLY WHEN THEY BLEW. THE ENGINE IS NOW AGAIN MISFIRING AS IF THE HEAD GASKETS HAVE BLOWN AGAIN. Has the problem been reproduced or confirmed by a dealer or independent service center? NOT BEEN TO A SERVICE CENTER YET, BUT IT IS ACTING THE SAME AS THE FIRST TIME THIS HAPPENED. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NOT BEEN INSPECTED CURRENTLY. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ENGINE LIGHT CAME ON AGAIN AROUND MAY 2023.

What component or system failed or malfunctioned, and is it available for inspection upon request? THE AIRBAG LIGHT KEEPS COMING ON AND OFF, AS WELL AS THE SEATBELT LIGHTS. IT CAN BE INSPECTED IF REQUESTED. How was your safety or the safety of others put at risk? IF THE AIRBAGS OR SEAT BELTS ARE NOT FUNCTIONING PROPERLY THIS COULD RESULT IN INJURY UP TO AND INCLUDING DEATH. Has the problem been reproduced or confirmed by a dealer or independent service center? IT KEEPS HAPPENING, NOT BEEN TO A DEALER YET THOUGH. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO INPSECTION HAS BEEN DONE. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? IT APPEARS THAT THE SUNROOF HAS BEEN LEAKING DOWN THE DASH ON THE PASSENEGER SIDE. THAT LEAKS RIGHT ONTO THE FUSE BOX WHICH COULD BE CAUSING SOME OF THE ISSUES. IF THE FUSE BOX IS BEING LEAKED ONTO THIS COULD BE A POTENTIAL FIRE HAZARD.

The contact owns a 2008 Mini Cooper S. The contact stated while driving at an undisclosed speed, the air bag warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The contact used an OBD scanner and retrieved a DTC regarding the passenger seat occupant detection sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V205000 (Air Bags) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 85,000.

Car sent a message about vehicle stabilization initiation in the middle of the road. I could barely turn the steering wheel and change the lane. Authorized dealer service center tells me it’s a click and drive wiring malfunction issue. I was on the way to the airport via toll road and highway. Continue to drive with the stabilization in progress could caused me an accident for not being able to move the wheel smoothly.

The contact owns a 2010 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to drive the vehicle, the electrical system warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 54,000.