MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 MINI COOPER S
    - Yorktown, VA

    The contact owns a 2013 Mini Cooper S. The contact stated that while driving at an undisclosed speed, the air bag and the seat belt warning lights illuminated. The vehicle was taken the BMW dealer and diagnosed with failed front driver's side door air bag sensor and a failed passenger occupancy sensor. The contact was informed that the front driver's side door air bag sensor and the passenger's occupancy sensor needed to be replaced. The vehicle was repaired. The failure reoccurred with the driver's side door air bag sensor. The vehicle was taken back to the BMW dealer. The vehicle was diagnosed with a faulty front driver's side door air bag sensor. The vehicle was not repaired. The contact was advised to take the vehicle to a Mini dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a Mini dealer. The failure mileage was approximately 61,180. The consumer stated that during the last diagnostic check on at the last dealership, it was found that the vehicle had a leaking valve cover gasket, coolant was leaking, as well was the thermostat needed to be replaced. The contact took the vehicle to Mini who contacted silver rock for approval of gasket and coolant repairs, but the items were not covered under the warranty contract.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MINI COOPER CLUBMAN
    - Birch Run, MI

    RE: Recall Campaign No. 23V-337 It has been roughly half-of-a-year and MINI has not offered a solution. My car lost power while driving and it appears to be related to this issue--that is only my NON-EXPERT opinion. Can NHTSA direct BMW/MIONI to solve this problem, it's is looking like more than $1k to fix their issue. The vehicle is not operational. This situation is unfair.

    Source: NHTSA WEB SITE
  • 2012 MINI COOPER
    - Lyndhurst, NJ

    The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MINI COOPER
    - Olympia, WA

    The car horn was going off randomly. I inspected the interior electrical panel on the passenger side of the car and it was damp. There is water getting into the passenger side of the car and infiltrating the panel causing this one issue and likely others. There is a recall for this problems in some places, but my vehicle is not included, currently.

    Source: NHTSA WEB SITE
  • 2011 MINI COOPER S
    - Springfield, VA

    The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electric System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 MINI COOPER
    - KEARNEY, MO

    The fuel filling nozzle turns off repeatedly while trying to fill the fuel tank and spills out causing a safety and environmental hazard, regardless of the pump being used. As a result, no fuel goes into the gas tank, instead it goes all over the car and the ground.

    Source: NHTSA WEB SITE
  • 2017 MINI COOPER
    - Winder, GA

    Driver left the roadway to the outside of a curve to the left, sideswiping a telephone pole and spinning at least one time back onto and off the roadway again before coming to rest. Impact to the passenger front wheel, and entire passenger side, without impacting front or rear end of the vehicle. C pillars deployed, as well as seatbelt pretensioner. Impact was at 55+ mph. No air bags deployed. Dash now indicates fault or error in air bags.

    Source: NHTSA WEB SITE
  • 2016 MINI CLUBMAN
    - Denton, TX

    This vehicle has the same environmental air catalyst sensor as in the recall SIM 01 05 20 from the NTHSA however the engine number is different and isn't therefore covered. The failure started about 3 months ago and I've been back and forth with Mini about it. The vehicle has <75k miles. It's available to be inspected. It has been confirmed by a dealer.

    Source: NHTSA WEB SITE
  • 2015 MINI COOPER
    - Memphis, TN

    What component or system failed or malfunctioned, and is it available for inspection upon request? CONTROL ARMS AND BUSHINGS How was your safety or the safety of others put at risk? CONSTANT CREAKING AND CLUNKING OF FRONT SUSPENSION Has the problem been reproduced or confirmed by a dealer or independent service center? MANY OTHER OWNERS OF THE SAME YEAR AND GENERATION HAVE THIS SAME ISSUE Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NOT YET Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO

    Source: NHTSA WEB SITE
  • 2019 MINI COOPER
    - Hot Springs, AR

    *The condensate drain hose is not properly draining the condensate from the vehicle. *Breathing in mold and didn't know it *Yes the problem was confirmed by the dealer *The dealer inspected *no warnings, no recalls

    Source: NHTSA WEB SITE