MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 MINI COOPER
    - Hot Springs , AR

    *The condensation drain hose is not properly draining the condensate from the vehicle. The micro-filter is is absorbing condensate water from the evaporator housing. *After a while the water that sits, turns to mold. You dont know about it until it gets to that point. You breathe in mold, constantly until you figure out where it is coming from. *The problem has been confirmed and also confirmed that its a known problem to have with these cars *Yes the care has been inspected by the dealer. *There are no warnings at all

    Source: NHTSA WEB SITE
  • 2023 MINI COOPER
    - Pittsburgh, PA

    The vehicle was on a repair rack at P & W BMW Dealer for an issue with the battery on the electric vehicle and the battery went into thermal runaway causing the vehicle to be consumed in the fire and causing significant damage to the other vehicles and to the structure. I, Det Michael Burns with the Pittsburgh Police Fire Investigation Unit investigated the fire and can be contacted at 412-670-4282.

    Source: NHTSA WEB SITE
  • 2015 MINI COOPER
    - Murfreesboro, TN

    Without any warning lamps,The vehicle started pulling left when the brakes were applied a certified mechanic looked at it and feels that is the due to a defective DSC/ABS control unit. The unit hasn't been otherwise inspected but is available for inspection

    Source: NHTSA WEB SITE
  • 2011 MINI COOPER
    - Las Vegas, NV

    Footwell Control Module - (FRM) was dead after battery dead. It had a safety recall repot 23V-337 on the same model and year of my vehicle BUT mine is not on the list? A extended warranty was found till 2021 and mine had problem since 2014, and I paid dealership for inspection for at least 6 times, and it was still not got replaced till it was dead completely currently.

    Source: NHTSA WEB SITE
  • 2012 MINI COOPER S
    - Salt Lake City, UT

    The contact owns a 2012 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed the turn signals were inoperable. The contact stated that the power switches to unlock or lock the doors were inoperable, and the power window switches were also inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 MINI COOPER COUNTRYMAN
    - Scarborough, ME

    While traveling on the highway at speed, the forward (retractable) sunroof exploded with no apparent provocation or warning. When the failure occurred there was a loud bang followed by glass forcefully raining down into the front and back seat area of the vehicle. There were no vehicles immediately ahead, and no overpasses or trees from which something could have fallen. The driver immediately slowed but did not swerve and there were no other vehicles close by so there was no secondary incident. The glass from the roof continued to fall on subsequent bumps in the road until all of the loose glass had fallen. The size of the glass pieces varied in size and sharpness greatly, with some pieces being very small clear slivers (causing mild cut to hand when exiting the vehicle). In addition when exiting the vehicle a piece of glass from the sunroof found its way into the driver's seatbelt fastener and as a result can no longer be buckled. The vehicle has not yet been inspected by anyone and is available for inspection on request.

    Source: NHTSA WEB SITE
  • 2011 MINI COOPER
    - Potomac, MD

    The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 MINI COOPER S
    - Bronx, NY

    The contact owns a 2015 Mini Cooper S. The contact stated while driving at an undisclosed speed, the front passenger’s side air bag warning light remained illuminated stating that the air bag was turned off. The vehicle was taken to the dealer where it was diagnosed that the seat mat needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the request for assistance was denied. The failure mileage was approximately 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MINI COOPER
    - Potomac, MD

    The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000(Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MINI COOPER
    - Louisville, KY

    The contact owns a 2008 Mini Cooper Hardtop. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted and determined that the parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not available. The contact had not experienced a failure the contacts headlight went out. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE