MINI Complaints

PASSENGER AIRBAG LIGHT OFF COMES ON AND OFF REGULARLY, HAVE REPEATEDLY REPORTED PROBLEM TO DEALER. WAS IN CAR ACCIDENT, FRONT ON COLLISION OVER 30 MPH, NEITHER AIRBAG DEPLOYED. NEW WARNING CAME ON STATING PROBLEMS WITH AIRBAG SYSTEM, DEALER SAID THERE WAS NO PROBLEM. WARNING LIGHTS KEEP COMING ON, HAVE REPORTED PROBLEM TO DEALER, WAITING ON REPLACEMENT PART. *TR

MY FRIEND AND I GOT INTO MY 03 MINI COOPER S THIS PAST WEEKEND. WE WERE DRIVING ALONG IL RTE 1 UNTIL I GOT UP TO A 2 WAY STOP. I WAS MAKING A LEFT TURN BUT I REALIZED I LOST ALL POWER TO MY POWER STEERING UNIT. I BARELY WAS ABLE TO MAKE THE TURN IN ORDER TO AVOID GETTING BROADSIDED BY A DODGE RAM BARRELING AT ME AT 60 MPHS. *TR

I BOUGHT A 2005 MINI COOPER IN SEPT 09 WITH 61,450 MILES. SEVERAL MONTHS LATER THE STEERING "CUT OUT" AS I TURNED A CORNER. I TOOK IT TO OUR MECHANIC WHO COULDN'T FIND ANYTHING WRONG & SAID THAT IT MAY JUST BE THAT A SPECK OF DIRT THAT GOT INTO THE SYSTEM. IT HAPPENED A COUPLE MORE TIMES AND I ASSUMED THAT THE "DIRT" WAS WORKING ITS WAY OUT. THEN I HAD A DRAMATIC INCIDENT WHERE NOT ONLY DID THE STEERING SUDDENLY AND UNEXPECTEDLY CUT OUT, BUT THERE WAS TREMENDOUS "DRAG" ON THE SYSTEM AND IT TOOK ALL MY MIGHT & MAIN TO TURN THE STEERING WHEEL. TRYING TO MAKE A RIGHT TURN I FOUND MYSELF IN THE OPPOSITE LANE. I TOOK THE CAR BACK TO THE MECHANIC WHO EVENTUALLY GOT THE CAR TO FAIL FOR HIM. HE TOLD ME TO GO TO A MINI SERVICE CENTER WHO COULD DEAL WITH THE FAULTY ELECTRONICS. I CALLED MINI OF AMERICA TO ASK FOR ASSISTANCE IN MAKING THE CAR "RIGHT" BUT I WAS TOLD THAT CARS BREAK, THAT IT IS BEYOND THE 50,000 WARRANTY AND THAT IF THE CAR WAS UNSAFE, I SHOULD HAVE IT FIXED. THE REP SAID THAT "MAYBE" THEY WOULD PAY FOR PART OF THE PROBLEM AFTER IT WAS DIAGNOSED. I THEN SPOKE WITH A MECHANIC AT A MINI SERVICE CENTER WHO KNEW IMMEDIATELY WHAT WAS WRONG. HE SAID THIS IS A COMMON PROBLEM WITH MINIS BEFORE 2007 ----FIRST THE PROBLEM IS INTERMITTENT, THEN THE ELECTRONICS COMPLETELY FAIL. PAYING FOR MAINTENANCE AND REPAIRS FOR A CAR THAT I OWN IS MY RESPONSIBILITY BUT I BELIEVE THAT A CAR MANUFACTURER IS OBLIGATED TO PUT OUT A SAFE CAR. IF THIS IS A DESIGN ERROR, THEN THE COMPANY SHOULD MAKE IT RIGHT. WHEN I TURN THE WHEEL, I NEED TO TRUST THE ELECTRONICS TO RESPOND -- BECAUSE MY LIFE AND THE LIVES OF MY PASSENGERS DEPENDS ON IT. I THINK THAT MINI SHOULD BE REQUIRED TO INSURE THAT THE COMPUTER THAT GOVERNS STEERING OPERATES PROPERLY. AT PRESENT I HAVE A CAR THAT SITS DRIVEWAY BECAUSE IT IS TOO DANGEROUS TO DRIVE. I AM MAKING A TRIP TO A CITY THAT HAS A SERVICE CENTER IN TWO WEEKS AND I AM HOPING THAT MINI CORRECTS THIS PROBLEM WITH NO EXPENSE TO ME. *TR

NOTHING SPECIFIC TO LEAD UP TO FAILURE POWER STEERING WILL INTERMITTENTLY FAIL, AND OCCASIONALLY BE RESTORED NOTHING HAS BEEN DONE TO CORRECT THE FAILURE. *TR

I PARKED MY 2003 MINI COOPER S AT WORK, AND SHUT THE CAR OFF. WHEN I GOT OUT OF THE CAR, I NOTICED THE POWER STEERING PUMP WAS STILL RUNNING. I WAS GOING INTO THE OFFICE GET A WRENCH TO DISCONNECT THE BATTERY, AND WITHIN 5 MIN, AN EMAIL WAS SENT OUT "2003 MINI COOPER HEAVILY SMOKING IN PARKING LOT." AS SOON AS I GOT OUT THERE, THE FIRE/SMOKE HAS BEEN PUT OUT BY A COOLANT LINE THAT SPLIT OPEN BY THE FIRE AND PUT THE FLAMES OUT. WHEN I LOOKED UNDER THE CAR, I COULD SEE THE POWER STEERING PUMP COMPLETELY BURNT. I FILED A CLAIM WITH MY INSURANCE COMPANY, AND SO FAR THIS IS OVER $4,000 WORTH OF DAMAGE. I AM FILING THIS COMPLAINT AS I HAVE DONE MUCH RESEARCH ON THE INTERNET AND HAVE FOUND THIS IS NOT A RARE INCIDENCE. IN FACT, IT IS VERY COMMON, AND BMW REFUSES TO RECALL THIS FAULTY DESIGNED PART. I AM JUST SO FORTUNATE THAT THIS DID NOT HAPPEN IN MY GARAGE. THIS NEEDS TO BE ADDRESSED AND INVESTIGATE BY SOMEONE OTHER THAN BMW, AS THEY HAVE STATED PUBLICLY THERE IS NO PROBLEM. I WILL PROVIDE ANY EVIDENCE NEEDED TO HELP THIS INVESTIGATION. THERE IS A MINI COOPER COMMUNITY THAT SHARES THEIR PROBLEMS AND FRUSTRATIONS HERE: HTTP://WWW.NORTHAMERICANMOTORING.COM/FORUMS/STOCK-PROBLEMS-ISSUES/73527-SPONTANEOUS-ENGINE-BAY-FIRES.HTML THE LIST IS ONLY GROWING, AS THIS IS A VERY COMMON ISSUE. I HOPE IT DOESN'T TAKE A DEATH FOR BMW TO RECOGNIZE THERE IS AN ISSUE. *TR

METAL TABS CONNECTING GLASS SUNROOF TO SUNROOF GUIDES BROKE. THE METAL SPLIT POSSIBLY DUE TO METAL FATIGUE INDUCED BY VIBRATION. POTENTIAL FOR A VEHICLE TO LOSE SUNROOF IF IT WAS TO LOSE THE OTHER MOUNT. *TR

AIRBAG LIGHT ON. CONTINUOUSLY ON. SEE NHTSA ACTION PE05053 SAME ISSUES AS PE05053, BUT DIFFERENT CABLES AND CONNECTORS IN THE SAME CIRCUIT ARE CAUSING THE SAME PROBLEM. BMW IS NOT COVERING THESE FAILURES UNDER WARRANTY AT THIS TIME. ENTIRE CIRCUIT NEEDS TO BE EVALUATED. *TR

UPON STARTING MY ENGINE EVERY MORNING THERE IS A LARGE CLATTERING NOISE COMING FROM THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. IT SEEMS TO BE AN ISSUE WITH THE TIMING BELT TENSIONER AS THE PART DOES NOT GET ENOUGH OIL IN IT AS IT DRAINS OUT AFTER SITTING FOR A FEW HOURS. IF THE PART IS NOT REPLACED OR FIXED THE TIMING CHAIN WILL EVENTUALLY BREAK AND RUIN MY ENGINE. MY CAR IS OUT OF WARRANTY AND THIS IS A FACTORY ISSUE THAT BMW/MINI REFUSE TO ACKNOWLEDGE OR FIX. *TR

MY WIFE WAS DRIVING HER MINI COOPER HARDTOP WITH GLASS SUN ROOF ON THE HIGHWAY AND SUDDENLY THE GLASS SUN ROOF SHATTERED AND FELL OVER HER. THERE WAS NO CAR NEARBY OR ANY EXTERNAL OBJECT TO CAUSE THE DAMAGE. THE GLASS SUN ROOF JUST SHATTERED WITH A LOUD BAND. MY WIFE WAS INJURED DUE TO THE GLASS FALLING OVER HER AND SOME OF THE PIECES WENT INTO HER AND BRUISED HER FOREARM. THE GLASS SUNROOF WAS NOT TEMPERED AND THE PIECES WERE SIGNIFICANTLY LARGE WITH SHARP EDGES. IT FELL OVER HER BODY AND HIT HER HEAD FIRST. SHE SUFFERED HEAD INJURY ALSO. I TOOK PICTURE AND LOOKS LIKE THE FRAME THAT HOLDS THE SUN ROOF IS SLIGHTLY BENT UPWARDS. I BELIEVE IT IS A MANUFACTURING DEFECT WITH THE GLASS SUN ROOF. *TR

1. AN HOUR INTO A HIGHWAY DRIVE, ALL THE ELECTRICAL FAILED. ALL LIGHTS, GAUGES, RADIO, ETC. ALL BUT THE POWER STEERING RETURNED IN A MOMENT, LESS THAN A SECOND. 2. THE POWER STEERING DOES NOT WORK. 3. POWER STEERING PUMP INTERNAL ELECTRONICS AREA SHOWS SIGNIFICANT SCORCHING AND MELTING. PUMP WAS REPLACED BUT POWER STEERING SYSTEM STILL INOPERABLE. THE OLD PUMP IS AVAILABLE. *TR