MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2009 MINI COOPER S- SCOTLAND, ONTARIO, CANADA, 00
2009 MINI COOPER S. DROVE CAR 20KM TO LOCAL MALL. CAME OUT TO RETRIEVE WALLET FROM GLOVE BOX AFTER BEING IN MALL FOR APPROXIMATELY 20MIN. CAR WAS COMPLETELY ENGULFED IN FLAMES. FIRE DEPARTMENT SAID IT WAS AN ELECTRICAL FIRE THAT MOST LIKELY STARTED IN THE DASHBOARD SOMEWHERE. NO WARNING SIGNS OF IMMINENT DANGER ON MY DRIVE TO THE MALL. CAR ONLY SERVICED AT AUTHORIZED BMW/MINI DEALERSHIP. 30K KMS ON CAR. CAR IS COMPLETELY DESTROYED. *TR
Source: NHTSA WEB SITE -
2003 MINI COOPER- SAN FRANCISCO, CA
THE CVT TRANSMISSION ON MY 2003 MINI COOPER HAS FAILED RENDERING THE CAR NOT DRIVABLE. THE TRANSMISSION HAS ALWAYS BEEN QUIRKY, BUT I WAS ASSURED BY THE DEALER THAT IT WAS WORKING PROPERLY. THE TRANSMISSION SLIPS DRASTICALLY AND MAKES A VERY AUDIBLE WHIRRING SOUND. THE ONLY OPTION FOR REPAIR IS A COMPLETE NEW PART INSTALL AT THE DEALER COST OF $8,800. I HAVE READ HUNDREDS AND HUNDREDS OF IDENTICAL STORIES ABOUT THE CVTS ON MINI COOPERS AS WELL AS THE POWER STEERING PUMP. IT SEEMS FROM RESEARCH THAT THIS PART COMMONLY FAILS AND REPLACING WITH A DEFECTIVE PART AT A COST NEAR NINE THOUSAND DOLLARS IS ABSURD AND DISGUSTING. IT IS COST PROHIBITIVE TO KEEP MY CAR OPERATING AND I FEEL AS THOUGH I HAVE, AS WELL AS THOUSANDS OF OTHER MINI OWNERS HAVE BEEN SOLD A DEFECTIVE PRODUCT WORTHY OF RECALL. *TR
Source: NHTSA WEB SITE -
2002 MINI COOPER S- DOTHAN, AL
TL*THE CONTACT OWNS A 2002 MINI COOPER S. WHILE DRIVING AT 45 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 90,000. UPDATED 09/24/10. *LJ UPDATED 09/24/10
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MINI COOPER- CENTREVILLE, VA
DRIVING ON THE HIGHWAY AND THE POWER STEERING FAILED FOR NO APPARENT REASON. CAR HAD JUST BEEN INSPECTED AND THERE WERE NO OTHER MECHANICAL OR ROAD HAZARD ISSUES BUT I ALMOST COLLIDED WITH A VEHICLE BECAUSE THE STEERING WHEEL FROZE. IN ACTUALITY, IT REQUIRED A GREAT DEAL OF STRENGTH--UNEXPECTEDLY SO IT FELT FROZEN. *TR
Source: NHTSA WEB SITE -
2008 MINI COOPER CLUBMAN S- MEBANE, NC
SUNROOF SHATTERED WHILE DRIVING ON HIGHWAY. NOTHING HITTING THE SUNROOF, JUST SHATTERED WITH GLASS FALLING INTO THE BACK SEAT. *TR
Source: NHTSA WEB SITE -
-
2003 MINI COOPER- CASSELBERRY, FL
MI MINI COOPER 2003 GOT TRANSMISSION PROBLEMS ,NEED A PART THAT THEY CALL ,ACTUATOR MOTOR,,IS NO WAY TO FIND THAT PIECE ,NEED A NEW TRANSMISSION FOR 8000 $ DOLLARS. MANY MINI COOPERS HAVE THE SAME PROBLEM NOBODY CAN DO A RECALL TO BMW. *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER S- UNIVERSITY PLACE, WA
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) WHY HAS THE NHTSA ADMINISTRATION TAKEN NO ACTION AGAINST MINI AND BMW FOR THE KNOWN DEFECT IN POWER STEERING SYSTEMS. I AM WONDERING, AMID ALL THE TOYOTA CONTROVERSY AND RECALLS, ESPECIALLY NOW ABOUT THE BROKEN STEERING RODS, WHY THERE HAS NOT BEEN A RECALL, OR AT LEAST A PUBLIC WARNING OF SOME KIND ABOUT STEERING ISSUES ON THE MINI. THE POWER STEERING PUMP IN MINI'S OF ALL AGES AND MILEAGES ARE PRONE TO FAIL WHILE DRIVING. THIS HAPPENED TO ME WHILE DRIVING MY 2004 MINI COOPER S ACROSS A SNOWY AND ICY MOUNTAIN PASS HERE IN WASHINGTON STATE. IT WAS QUITE A SURPRISING, FRIGHTENING, AND UNSAFE EXPERIENCE TO SAY THE LEAST. OTHERS HAVE FILED COMPLAINTS WITH YOU FOLKS, AS WELL AS THE COMPANY, BUT SO FAR AS I KNOW NOTHING HAS BEEN DONE. IF INJURIES AND FATALITIES ARE THE CRITERIA, HOW WOULD ANYONE KNOW THE STEERING WAS AN ISSUE UNLESS THEY HAD EXPERIENCED THE TERROR OF LOSING STEERING AT SPEED? THIS ISSUE PROMPTED A RECALL IN GREAT BRITAIN. WHY NOT HERE. EVEN A CURSORY SEARCH OF THE INTERNET REVEALS THE DEPTH OF THE PROBLEM, YET NEITHER BMW NOR MINI HAVE TAKEN ANY STEPS TO ADDRESS THE ISSUE HERE IN THE US. CAN YOU TELL ME WHY?? [XXX] *TR
Source: NHTSA WEB SITE -
2003 MINI COOPER- SENECA, SC
2003 MINI COOPER WITH FAILING CVT TRANSMISSION. THIS TRANSMISSION WAS DISCONTINUED BY MINI AND SUBSEQUENTLY IS FAILING AT LESS THAN 100K MILES. THE TRANSMISSION FAILURE IS ABRUPT AND CAN POSSIBLY LEAVE THE PASSENGER/S STRANDED IN ONCOMING TRAFFIC. CONSULTED WITH MINI OF GREENVILLE , SC THIS WEEK AND THEY STATED THAT THEY ARE NOT RESPONSIBLE FOR THE FAILING TRANSMISSIONS AND COST TO REPLACE IS APPROXIMATELY $8000. WHEN ASKED IF THEY WOULD ACCEPT THE VEHICLE FOR A TRADE THEY STATED THEY WOULD ONLY GIVE $1000 FOR THE VEHICLE ON A TRADE. I HAVE READ MULTIPLE POSTS FROM IRATE OWNERS WHO ARE HAVING TO DEAL WITH THE PREMATURE FAILED TRANSMISSIONS. WITH THE INCREASED FOCUS ON VEHICLE SAFETY MINI SHOULD BE HELD ACCOUNTABLE FOR THESE PREMATURE FAILURES. *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER- LOUISVILLE, KY
HAVE A 2004 MINI COOPER WITH 65,000 MILES TOTAL AND ONLY 6200 MILES IN LAST 20 MONTHS AND CAR SERVICED REGULARLY. AUTOMATIC TRANSMISSION HAS NOW STARTED TO NOT SHIFT PROPERLY AND MINI SERVICE REPROGRAMMED TRANSMISSION BUT PROBLEMS HAVE RECURRED AND AGAIN MINI WANTS TO REPROGRAM TRANSMISSION. IF THIS DOES NOT WORK, TRANSMISSION WILL HAVE TO BE REPLACED AT COST OF $6500.00. THERE IS NO REPAIR OR REBUILDING OF THIS TRANSMISSION. THERE ARE HUNDREDS OF REPORTED PROBLEMS WITH THIS TRANSMISSION BUT BMW HAS NOT ACKNOWLEDGED ANY PROBLEM. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER S- MANHATTAN BEACH, CA
TL* THE CONTACT OWNS A 2005 MINI COOPER S. AS HE WAS MAKING A LEFT TURN AT 5 MPH, THE POWER STEERING PUMP LOCKED WITHOUT WARNING AND CAUSED UNCONTROLLABLE HARD STEERING. THE DEALER ADVISED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED THERE WERE NO RECALLS AND THE FAILURE WAS NORMAL FOR HIS YEAR, MAKE AND MODEL. THE CONTACT ADVISED THE VEHICLE WOULD BE REPLACED BY AN INDEPENDENT MECHANIC. THE FAILURE AND CURRENT MILEAGES WERE 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE