MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 MINI COOPER- GIBSONS, 00
TRANSMISSION FAILURE AND POWER STEERING FAILURE ON 2003 MINI COOPER (AUTOMATIC) AT 43,000 MILES. ORIGINAL OWNER, NO PSP PROBLEMS UNTIL A MONTH AGO WHEN SUDDENLY LOCKED UP WHILE DRIVING. ONCE RESTARTED THE PROBLEM STOPPED. JUST TRIED TO SELL THE CAR BACK TO THE DEALER WHO THEN OPTED OUT OF THE SALE AFTER INSPECTION AS THEY SAID IT NEEDED A NEW TRANSMISSION ($7,000+). BOTH OF THESE ISSUES SEEM COMMON WHEN I SEARCHED ON THE NET; BOTH SHOULD BE RECALL ISSUES. *TR
Source: NHTSA WEB SITE -
2003 MINI COOPER S- SANTA ROSA, CA
POWER STEERING FAILURE. WHILE DRIVING THE MINI FOR ABOUT 20 MINUTES WE MADE A TURN ON OUR ROAD HOME AND THE POWER STEERING FAILED WITH NO WARNING WHATSOEVER! IT WAS ALMOST IMPOSSIBLE TO TURN THE WHEEL! WE FEEL VERY FORTUNATE BECAUSE WE LIVE ON A WINDY ROAD THAT HAS MANY LARGE REDWOOD TREES ON THE SIDES OF THE ROAD WITH A CREEK DOWN A RAVINE. WE COULD HAVE EASILY HIT ONE OF THOSE TREES HEAD ON. OR IF WE WEREN'T ABLE TO TURN THE WHEELS WE COULD HAVE ENDED UP AT THE BOTTOM OF A RAVINE IN THE CREEK! EXTREMELY DANGEROUS! *TR
Source: NHTSA WEB SITE -
2003 MINI COOPER S- UTICA, NY
2003 MINI COOPERS- POWER STEERING FAILED DURING EXIT FROM NYS THRUWAY-RAN OFF THE RAMP DUE TO UNEXPECTED LOSS OF STEERING POWER. NO DAMAGE OR INJURY- TURNED ENGINE OFF- RESTARTED- POWER STEERING BACK ON. CONDITION HAS OCCURRED SEVERAL TIMES SINCE. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER S- SILVR SPRING, MD
2005 MINI COOPER S WITH 42K MILES. DRIVER SIDE DOOR FAILS TO OPEN FROM THE INSIDE. I CAN ONLY EXIT THE CAR BY USING THE OUTSIDE DOOR HANDLE WHICH REQUIRES OPENING THE WINDOW. IF AN EMERGENCY OCCURS WHICH REQUIRES RAPID EXIT FROM THE CAR AND THERE WAS A FAILURE OF THE ELECTRICAL SYSTEM I WOULD NOT BE ABLE TO EXIT VEHICLE. 42K MILES IS FAIRLY LOW AND THE CAR HAS NOT BEEN ABUSED. MINI COOPER CLAIMS THIS IS 'NORMAL' WEAR. IT IS NOT 'NORMAL' WEAR AND IS INDEED A MANUFACTURERS DEFECT WHICH APPARENTLY HAPPENS TO MANY MINI COOPERS. *TR
Source: NHTSA WEB SITE -
2009 MINI COOPER S- THE WOODLANDS, TX
I WAS INVOLVED IN A MULTIPLE CAR ACCIDENT. NONE OF THE AIR BAGS DEPLOYED AND THE SEAT BELT DID NOT HOLD ME APPROPRIATELY RESULTING IN HITTING THE STEERING WHEEL WITH MY FACE. I HAD HEAD CONCUSSION AND MULTIPLE FACE BRUISES, INCLUDING A DEEP CUT IN MY LIP. MINI (BMW) IS INVESTIGATING. *TR
Source: NHTSA WEB SITE -
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2005 MINI COOPER CONVERTIBLE- MILL VALLEY, CA
2005 MINI COOPER CONVERTIBLE DOES NOT TURN OFF EVEN AFTER KEY IS REMOVED. SAFETY ISSUE POTENTIAL WITH THEIR DRIVE-BY-WIRE IGNITION? DEALER SAID IT IS CAUSED BY WIRE HARNESS AND/OR REAR TAIL LIGHT CONNECTION. CAR MAY BE UNSAFE? *TR
Source: NHTSA WEB SITE -
2003 MINI COOPER- COLUMBUS, IN
MY 20 YEAR OLD DAUGHTER HAS A 2003 MINI COOPER WITH APPROXIMATELY 47,000 MILES. THE VEHICLE HAS BEEN MAINTAINED VERY WELL, INCLUDING OIL CHANGES, A 100 POINT INSPECTION AT 25,000 MILES, COOLANT FLUSH, BRAKE SYSTEM FLUSH, ETC. SHE WAS DRIVING IT HOME FROM WORK ON A COUNTY ROAD. AS SHE ROUNDED A CURVE THE POWER STEERING WENT OUT. THE FAILURE HAD NEVER OCCURRED BEFORE THIS TIME. SHE COULD BARELY TURN THE WHEEL, ACCORDING TO HER DESCRIPTION AND NARROWLY MISSED HITTING AN ONCOMING CAR. SHE DROVE IT TO THE NEAREST PARKING LOT AND CALLED ME AT WORK. I LEFT WORK AND EXCHANGED CARS WITH HER. THE PROBLEM WAS INTERMITTENT FOR ABOUT A WEEK AND THEN THE POWER STEERING WENT COMPLETELY OUT. I CALLED THE MINI DEALER, WHICH IS ABOUT 50 MILES AWAY AND THEY CLAIMED THE PROBLEM WAS NOT VERY COMMON BUT TO DRIVE THE VEHICLE UNTIL THE PROBLEM PERSISTED. THEY SUGGESTED THIS BECAUSE THEY WANTED TO BE ABLE TO TRACK ACTIVE FAULT CODES. NO INJURIES WERE SUSTAINED AS A RESULT OF THE FAILURE BUT IT WAS A CLOSE CALL. I SEARCHED THE INTERNET, ONLY TO FIND OUT THAT BMW WAS WELL AWARE OF THE ISSUE. I ALSO FOUND EXTENSIVE DOCUMENTATION FROM OTHER MINI OWNERS WHO SHARED SIMILAR EXPERIENCES. SOMEONE SHOULD NOT HAVE TO BE INJURED OF KILLED BEFORE BMW IS FORCED TO STEP UP AND DO THE RIGHT THING BY ADDRESSING THIS SIGNIFICANT, KNOWN, SAFETY ISSUE. OH AND BY THE WAY, I JUST PICKED MY DAUGHTER'S MINI UP FROM DREYER AND REINBOLD BMW IN INDIANAPOLIS. THE BILL WAS $1200. IRONIC THAT BMW CAN AFFORD TO INVEST MILLIONS OF DOLLARS IN INDY CAR SPONSORSHIP BUT THEY ARE NOT WILLING TO STEP UP AND TAKE RESPONSIBILITY FOR A SAFETY ISSUE. *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER S- WASHINGTON, DC
ON A 2004 MINI COOPER S, INTERMITTENT FAILURE OF THE POWER STEERING PUMP CAUSING EXTREME DIFFICULTY STEERING. CAR HAS 43,000 MILES. MANY SIMILAR CASES REPORTED IN ONLINE FORUMS. *TR
Source: NHTSA WEB SITE -
2002 MINI COOPER- WEST WAREHAM, MA
JUST DRIVING ALONG AND CAR BEGAN TO SPUTTER, AND THEN TRANSMISSION LET GO. ENGINE REVVED, BUT THE GEARS WERE GONE. NO FORWARD OR REVERSE. NOTHING. *TR
Source: NHTSA WEB SITE -
2002 MINI COOPER S- PERTHAMBOY, NJ
TL*THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE SUDDENLY LOST POWER STEERING. THE CONTACT SPOKE WITH THE DEALER WHO STATED THAT THE FAILURE WAS RELATED TO THE STEERING COLUMN AND SHE WOULD BE RESPONSIBLE FOR REPAIR COSTS. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 42,392.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE