MINI Complaints

TL*THE CONTACT OWNS A 2008 BMW MINI COOPER. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRANSMISSION MONITOR LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE MONITOR. IMMEDIATELY AFTER THE REPAIR, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN PERFORMED THE SAME REPAIR. THREE DAYS LATER, THE FAILURE RECURRED AGAIN AND THE VEHICLE WAS TAKEN BACK TO THE DEALER A THIRD TIME. THE VEHICLE HAS BEEN AT THE DEALER FOR THE PAST TWO WEEKS BECAUSE THE CAUSE OF THE FAILURE CANNOT BE DETERMINED. HE CALLED THE MANUFACTURER AND IS WAITING FOR A RESPONSE. THE FAILURE AND CURRENT MILEAGES WERE 539.

WHILE DRIVING THE CAR TO THE DEALERSHIP FOR SERVICE I HEARD A LOUD NOISE AND FELT A SHUTTER, THEN A LOSS OF POWER AND SMOKE TO THE REAR OF THE CAR. I TURNED MOTOR OFF AND COASTED TO THE SIDE OF THE ROAD TO MAKE SURE EVERYTHING WAS OK. ONCE STOPPED, I TRIED TO RESTART THE CAR. SAW MORE SMOKE AND SPARKS FROM THE TAIL PIPE. I THEN SAT AND STARTED TO CALL A TOW TRUCK, WHEN I NOTICED FLAMES COMING FROM THE HOOD SCOOP. I POPPED THE HOOD AND UPON OPENING IT, NOTICED A FIRE AT THE FRONT OF THE MOTOR, DIRECTLY IN FRONT OF THE SUPERCHARGER. I WAS UNABLE TO PUT OUT THE FLAME, SO I CALL 911 AND THE FIRE DEPARTMENT WAS ON SITE TO PUT OUT THE FIRE IN A FEW MINUTES, BUT BY THEN THE ENTIRE ENGINE COMPARTMENT WAS ENGULFED IN FLAMES. ALLSTATE CALLED IT A TOTAL LOSS. *TR

I OWN A 2004 MINI COOPER S MODEL, WITH 39,000 MILES. THE CAR IS WELL CARED FOR. MY WARRANTY EXPIRED AT 30,000 AND I BEGAN RECEIVING ANNOYING CALLS AND LETTERS FROM MINI TO PURCHASE AN ADDITIONAL EXTENDED WARRANTY. I DID NOT, BELIEVING THAT SIMPLY MAINTAINING MY CAR PROPERLY WOULD TAKE CARE OF ANY FUTURE ISSUES. I TRUSTED BMW/MINI THAT THEY WOULD STAND BEHIND THEIR PRODUCT IF SOME UNUSUAL FAILURE OR BREAKDOWN OCCURRED. APPROXIMATELY ONE MONTH AGO MY POWER STEERING WOULD INTERMITTENTLY GO OUT. AT FIRST, ONLY AFTER STARTING THE CAR AND THEN IT STARTED OCCURRING WHILE DRIVING THE CAR. WE CHECKED THE POWER STEERING FLUID AND ALL WAS WELL. TOOK IT IN TO MY MECHANIC AND HE INFORMED ME THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. HE EXPLAINED THAT MINI HAD TOLD HIM "THEY" HAD BEEN EXPERIENCING A HIGH INSTANCES OF STEERING POWER PUMP FAILURES. HE ASKED IF THE POWER STEERING PUMP WAS ON THE RECALL LIST. "THEY" TOLD HIM NO AND EXPLAINED THAT THE PUMP WAS ELECTRICAL AND NOT MANUALLY THEREFORE IT WAS CONSIDERED WEAR AND TEAR. CREVIER MINI, WHERE I PURCHASED THE CAR TOLD ME IT WOULD COST $1100.00 TO REPLACE THE PUMP! MY MECHANIC TOLD ME HE WOULD REPLACE IT FOR $880.00. MY MECHANIC INFORMED ME THAT IN ORDER FOR HIM TO GET A POWER STEERING PUMP, HE NEEDED TO TURN MY OLD PUMP INTO THEM. CREVIER TOLD HIM THAT "THEY" WERE REBUIDLING THESE!.THEY COULD NOT KEEP ENOUGH OF THEM ON THE SHELVES. THIS IS A SCANDALOUS OUTRAGE, PARTICULARLY AFTER READING VARIOUS BLOGS AND COMPLAINTS ABOUT THE EXACT SAME PROBLEM THAT I AM EXPERIENCING WITH MY MINI. I SHOULD CONSIDER MYSELF LUCKY IN THAT MY CAR DID NOT CATCH FIRE, SINCE IT IS ALWAYS GARAGED, OR THAT I DID NOT KILL MYSELF OR HURT SOME INNOCENT PEOPLE BY THE PROBLEM OCCURRING ON A STEEP CURVEY GRADE WHILE DRIVING. ADDITIONAL PROBLEMS APPROXIMATELY SIX MONTHS AGO, MY DRIVER SIDE WINDOW STOPPED WORKING!! TOOK IT IN CREVIER WANTED $900 TO FIX THE PROBLEM, AGAIN STATED WEAR AND TEAR!! MY MECHANIC CHARGED ME $400.00. *TR

I WAS DRIVING HOME FROM WORK AND THE MINI COOPER WOULD NOT ACCELERATE ANY LONGER. FORTUNATELY, I WAS ABOUT A MILE AWAY FROM HOME AND CALLED FOR HELP. WE HAD TO PUSH THE CAR ALL THE WAY HOME. COME TO FIND OUT, MANY PEOPLE HAVE BEEN HAVING THE SAME PROBLEM WITH THE MINI COOPER TRANSMISSION. THEY NOTED SOMETHING ABOUT THE CVT TRANSMISSION THAT MINI TRIED EXPERIMENTING WITH. I'VE READ MANY STORIES WHERE MINI CARS JUST STOPPED IN THE MIDDLE OF THE HIGHWAY. MANY MINI TRANSMISSIONS HAVE BEEN GIVING OUT AROUND 70,000 TO 80,000 MILES WHICH IS UNORTHODOX FOR A TRANSMISSION. THE COST TO REPLACE THE TRANSMISSION WAS APPROX 8,000. *TR

MY CAR WAS PARKED AFTER BEING DRIVEN FOR 20 MILES OR SO. WITHIN TEN MINUTES OF BEING PARKED, MY OFFICEMATE RAN INTO THE OFFICE SAYING MY CAR WAS SMOKING. IT WAS ACTUALLY ON FIRE. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE. MY MECHANIC SAYS THAT IT IS A FAILURE OF THE POWER STEERING PUMP. I NEED TO REPLACE IT, THE FAN, AND MOST OF THE WIRING AROUND THE PART. RIGHT NOW, I'M TRYING TO FIND A WIRE FOR HIM THAT MINI WILL NOT GET HIM. IT IS IN THE PROCESS OF BEING CORRECTED. *TR

MY CVT IN MY 2003 MINI COOPER FAILED AT 85000 MILES.. SUDDENLY AND IT SEEMS A RARER LARGE PERCENT ARE FAILING. WITH AN AVERAGE REPLACEMENT PRICE OF $7000.. FOR A CAR THAT COST $21,000.. NEVER HAD A TRANSMISSION FAIL LIKE THIS.!! CAR WAS TOWED TO DEALER.. APPRO 1.4 MILES AWAY AND WE WERE GIVEN A LIFT HOME... APPROX 24 MILES AWAY. WE ARE WAITING TO HEAR WHAT THE REPAIR COST WILL BE BUT RESEARCH GAVE ME THE NUMBER ALREADY OF $7000. TO BE HONEST.. I CANT AFFORD THAT !!! *TR

LOWER LEG SUSTAINED BURN RESULTING IN SCARING AS RESULT OF COMING INTO CONTACT WITH EDGE OF REAR EXHAUST PIPE(S). EXHAUST PIPES EXTEND TOO FAR BEYOND REAR BUMPER CREATING EXPOSURE TO A PERSON ACCESSING TRUNK. *TR

2004 MINI COOPER, HAD SEVERAL PROBLEM WITH FRONT EXCEL , HYDOROPLATES AND DANGEROUS CAR TO DRIVE. *TR

TL*THE CONTACT OWNS A 2003 MINI COOPER. WHEN THE CONTACT WOULD TURN OFF THE VEHICLE, SHE COULD STILL HEAR THE MOTOR FAN RUNNING. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE POWER STEERING HOSE AND FAN NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED BECAUSE THE WARRANTY EXPIRED, AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. ALSO, ALL OF THE WINDOWS ON HER VEHICLE WOULD SPONTANEOUSLY OPEN. SHE TOOK THE VEHICLE TO THE DEALER AND A TECHNICIAN DEACTIVATED THE CONVENIENCE POWER SYSTEM FOR THE POWER WINDOWS. AFTER THE REPAIR, THE FAILURES CONTINUED. THE CONTACT CALLED THE MANUFACTURER, BUT THEY DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 73,000.

FOR ABSOLUTELY NO REASON THE MANUAL TRANSMISSION FAILED AND LOCKED UP CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AT 40MPH. NO INJURIES OR DAMAGE TO THE VEHICLE AS I WAS ABLE TO CONTROL THE SLIDE. HOWEVER I HAVE SPOKEN TO BOTH DEALER AND MANUFACTURE AND THEY BOTH ADMIT THE TRANSMISSIONS IN THESE VEHICLES BOTH AUTOMATIC AND MANUAL ARE WEAK AND CAN CAUSE FAILURE AT ANY SPEED WHICH WILL RESULT IN LOCKUP OF THE FRONT TIRES. NUMEROUS REPORTS FROM OTHER MINI COOPER OWNERS SHOW THE SAME. THE TRANSMISSION WAS REPLACED IN THIS VEHICLE 3 YEARS AGO FOR THE SAME PROBLEM. NOW IT NEEDS REPLACED AGAIN. THE ONLY REPAIR IS TO PUT A REBUILT UNIT IN PLACE WITH THE SAME WEAK GEARS. MINI NO LONGER WARRANTIES THE REPAIRS AS OF 2008 BECAUSE OF THE PROBLEMS. I GOT LUCKY BUT I CARRY MY 3YR OLD SON WITH ME MOST OF THE TIME AND THIS DOES NOT FEEL LIKE A SAFE VEHICLE CONSIDERING OUT OF NOWHERE WITH NO WARNING THIS FAILURE COULD OCCUR AGAIN. BOTH MINI USA, BMW HAVE BEEN VERY UNHELPFUL IN THE MATTER UNLESS I'M WILLING TO PAY OVER $1000 TO HAVE IT TOWED TO A MINI COOPER DEALER JUST TO HAVE IT LOOKED AT. *TR