MINI Complaints

While driving, my turn signals, power windows and lights stopped working. I believe this is due to the Footwell Module recall, but the dealer will not replace the module because there isn't a remedy for the recall. It's been 5 months now.

The contact's son owns a 2010 Mini Cooper Hardtop. The contact stated that the windows failed to roll down, and the turn signals and the headlights were inoperable. Additionally, the check engine warning light was illuminated. The vehicle was taken to several independent mechanics, where it was diagnosed that the footwell control module (FRM) was severely corroded. The contact later received NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer for a temporary repair and she would later receive reimbursement. The local dealer was contacted, and an appointment was scheduled for temporary repair; however, the manufacturer informed the contact that they would no longer provide reimbursement for any repairs completed prior to the safety recall because the vehicle was drivable despite the safety failures. The vehicle had not yet been repaired. The failure mileage was approximately 47,000.

The footwell control module has failed in my Mini which was discovered when it went in for service due to a multitude of dash lights coming on at start up and issues with getting the car to start. I was getting dash lights for to warn that the headlight control motors were off and then the headlights began to flicker around and then shut themselves off, the ABS brake system was off, traction control was off, the AC temperature was not holding a temperature and instead would swing constantly, and I would get a clicking noise in the passenger dash area when it failed to start. When it went in for service, they found that footwell control module was corroded due to water infiltration at some point. Previous to this, I had had an issue with water getting into the floorboards after heavy rains, contacting my local Mini dealership, I was informed to check the drain lines on the sunroofs of my car as this can become clogged and cause water to come into the interior of the car. These drain lines are known to introduce water to the location of the footwell control module to the point that other models of this same year have already had a recall.

When the vehicle computer detects low voltage all turn signals, lights and instrument cluster immediately fail and do not turn back on. The Foot Well Module (FWM) or Foot Rest Module (FRM) computer becomes corrupt and deletes data from the module. This becomes a major safety hazard as a nighttime failure occurred causing several near accidents due to inability to signal to other vehicles. This is a known issue with Mini and they released an extended service bulletin knowing the factory footrest modules were manufactured incorrectly. Vehicles falling outside the initial warranty period are prone to safety risks when this occurs.

My vehicle has this known problem by BMW and is not covered. Should be recalled! SIM 13 01 19 LIN BUS COMMUNICATION FAULT FOR ENVIRONMENTAL AIR CATALYST (EAC) SENSOR FC1B8302 The chemical composition of the fan shroud contaminates the EAC sensor. There is a loss of LIN-Bus communication (signal) from the EAC Sensor that is permanently mounted on the engine radiator due to corrosion that develops over time. CORRECTION Replace the radiator with EAC sensor and, if necessary, replace the fan shroud.

No incident yet. The airbag passenger side sensor keeps coming on constantly and I don't know if it is going to deploy or what. No one is sitting in seat but sensor constantly ringing. Started approximately 2-3 months ago intermittent and now happens daily.

When I plugged my phone cord into the USB port on the Click and Drive while the car was on but stationary, the screen indicated that the stabilization system was resetting. I promptly unplugged the cord and notifications started popping up on the screen. There were 4: steering assist not working, drive with care; stability control not working, drive with care; front collision detector not working; I do not recall the fourth notice. I was parked at a Starbucks 2+ hours from home so decided to try driving around parking lot hoping to continue journey. The steering was inoperable and all I could do was pull straight out of parking space and go straight back in. Turned car off, waited about 5 minutes and turned car back on, no change, no steering. Waited 3 hours for AAA tow and finally impatient, tried turning car on again. All notices cleared and I drove car home without incident (150 miles). My local Mini dealer said it was a wiring issue and they fixed it. Salesman at same dealer, who sold me the car 9 days before the incident, admitted he had heard of similar incident with Click and Drive once before, about a year ago. If I had plugged the cord in while I was driving I would likely have been unable to control the car in motion.

While driving on freeway in 109 degree temp the service engine light came on. Proceeded with trip home (approx 2 hrs). Made a service appt online with Mini of Stevens Creek which was for 3 days later. Upon inspection it was found that vehicle had multiple problems. Service Advisor would not allow me to drive vehicle home while awaiting parts that were on B/O. Estimated it could be as long as 2 months before repaired because there were 391 units coming in next delivery but my vehicle was number 403 on the list requiring this part and would have to wait for the following months delivery. I was quite alarmed of the repairs needed since my vehicle has <28,000 miles and well maintained.

The contact owns a 2013 Mini Cooper Convertible. The contact stated that the turn signal became inoperable, and the windows failed to roll up or down. The contact stated there was an unknown red warning light illuminated. The message to "Take Vehicle to BMW Dealer Immediately" was displayed. The vehicle was taken to the local dealer, who stated that the vehicle was not covered under a recall. The vehicle was diagnosed, and it was determined that the foot well control module needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 56,750.

The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.