MINI Complaints

Restraint System Malfunction Fault in passenger-restraint system effecting airbag, belt tensioner or belt-force limiter. Having to replace passenger seat or sensor to indicate I have a passenger so the airbag will deploy. It looks like there may have been a recall for this in the past according to an article I found, but my VIN does not come up as needing this item replaced. Cost is approximately $800.

The contact owns a 2008 Mini Cooper. The contact stated while driving 35 MPH, the electrical system became inoperable. The contact stated that the windows, headlights, radio, and other safety features were inoperable. Additionally, the check engine warning light was illuminated. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was caused by a rusted footwell control module. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000.

The contact owns a 2011 Mini Cooper. The contact stated while the vehicle was parked, the contact started to lower the convertible top, and the glass shattered before the convertible glass closed. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.

The contact owns a 2011 Mini Cooper Clubman. The contact stated while driving at an undisclosed speed, the footwell control module became inoperable. The contact stated that the window motors, the turn signals, and the headlights were inoperable. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the footwell control module needed to be replaced and re-coded. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 23V337000 (Electrical System). The failure mileage was approximately 45,735.

Fuel tank causes gas pump to click off after dispensing a tenth gallon of gasoline. Gas spills from gas tank while removing pump creating a safety and environmental hazard. Fuel tank will not accept gas at pump. No warning lamps, messages, or symptoms were present prior to the failure. Mini Cooper dealership stated that service valve in tank has failed and entire fuel tank must be replaced.

The contact owns a 2009 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the parking brake warning light and the tire pressure warning light was illuminated. Additionally, the contact stated that after the front driver’s and passenger side doors were closed, the windows failed to readjust. The vehicle was not diagnosed or repaired. An undisclosed dealer was contacted and confirmed that parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

The contact owns a 2012 Mini Cooper. The contact stated that the vehicle failed to start up after several attempts. There was no warning light illuminated. Due to the failure, the vehicle was towed to a dealer where a diagnostic test was performed. The contact was informed that water had entered the vehicle from the front passenger’s side footwell, causing damages to the junction box electronics and the footwell module. The contact was also informed that the VIN was not covered under NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 72,308.

The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

My 2010 Mini Clubman was recalled in May 2023 because of possible corrosion in the electronics in the driver’s side footwell, which could lead to a “thermal event”. We are now half way through September 2023, which is 5 months later and Mini says they are still working on a solution. They also haven’t issued any advice on whether it is safe to drive the car. Five months is too long to wait for a solution to a potentially dangerous problem. I’m reporting a complaint because Mini are taking too long to come up with a fix.

My vehicle started smelling intensely like burning plastic which filled the compartment. I brought it immediately to the repair shop. I had it towed in. It was apparent something was on fire. When I got to the repair shop (not mini) the electrical components for the interior, turn signals and windows) had failed and smoldered. There were no warning lights. I was told that there was a recall for the Footwell Module and that this had caused the problem. I never received a letter for the recall. The car is registered in California but was first sold in New York and so it qualifies for the recall but when I look up my VIN it says no recalls. The part has failed, and they have told me they have no replacement part yet so my car is now sitting with a car cover with the windows rolled own because they cannot roll up without the Footwell Module. Mini says they have no solution. I had to buy a new car. This was not an easy expense for me as I have limited income due to a disability.