MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 MINI COOPER S CLUBMAN
    - Cambridge, MA

    THE AIR BAG WARNING LIGHT HAS BEEN SET OFF FOR MANY YEARS AND COMES BACK EVEN AFTER A COMPUTER REPLACEMENT. THIS IS THE LIGHT FOR THE PASSENGER BAG. THERE WAS A RECALL OF 2005 TO 2008 MINI FOR THIS EXACT ISSUE. FOR SOME REASON MY VIN IS NOT INCLUDED IN THIS RECALL. WHAT SHOULD I DO? THE AIRBAG OR SENSOR WAS NEVER "FIXED".

    Source: NHTSA WEB SITE
  • 2017 MINI CLUBMAN
    - Pen Argyl, PA

    The contact owned a 2017 Mini Clubman. The contact stated while driving at approximately 55 MPH the vehicle in the lane ahead lost control and spun sideways into the path of the contact's vehicle. The contact stated that his vehicle crashed into the driver's door and slightly behind into the cab of the pick up truck. The contact stated that at the moment of the crash none of his air bags deployed. The contact stated that the seat belts had held him in place in his seat. The contact stated that the police arrived on scene as well as EMS. The contact stated that both he and the driver of the other vehicle were transported by ambulance to the emergency room. The contact had bruises on both shoulders, and had fractured his sternum. Additionally, he had whiplash and had herniated his sternum, pelvis and stomach. The police had written a report but the contact did not have the report number. The contact stated that both vehicles were towed to impound lots. The contact stated that his insurance provider declared his vehicle a total loss. The manufacturer was informed of the failure. The failure mileage was 95,630.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 MINI COUNTRYMAN
    - Methuen, MA

    1- Component and system failed. Mini Copper, Contryman S : The key entry stopped responding. We managed to enter into the car, by removed the fob and using the key to open car. One inside, we noticed water dripping off the cd area and the dashboard. A further look reveled more water. 2- How was your safety or the safety of others put at risk?. Mini Copper, Countryman S: We made a short stop into the local Target. After back in the road noticed a sudden change around the central console. Most the electronic data was now gone or blinked. Stopped the car. After 10 minutes, tried to start the card but did no started right away. Now battery has some issued. The Central panel displayed a yellow/orange background. All functions gone or blinking. The temperature displayed a ghost image. Last, while inside the car we notice a funny smell. 3- Has the problem been reproduced or confirmed by a dealer or independent service center? A local Indi shop - Checo Auto Repair- said that at rain water came in contact with the electrical system and they replaced the inside real-view miror. After, all car's funtions restaurated. Key fob works. The dashboard data came back. The battery remain with some issue 4- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Mini Copper Countryman S: No 5- Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Mini copper Countryman S: No, that I now . Then, 30 t0 45 day later, the car has

    Source: NHTSA WEB SITE
  • 2019 MINI COUNTRYMAN
    - MERRILL, MI

    75000 miles, the clip on the cam shaft has failed and I need a new engine for the car not to stall at traffic lights. Regular maintenance. Service center confirmed. There is an engine light and now the vehicle is unsafe and unusable with low miles!

    Source: NHTSA WEB SITE
  • 2015 MINI PACEMAN
    - Norwalk, CT

    Smitty's & Hank May of Norwalk confirm recall 23V337. Dealer confirms recall symptoms but resorts to word play & deflects symptoms for me to pay for repairs. Car would not start & was towed to Hank May 1st & Smitty's both of Norwalk, CT 06851 subsequently because dealer would not respond. Both service stations confirmed recall 23V337 & directed me to the dealer. Dealer acknowledges water in the car via sunroof & blocked drains they claim they cleared. Dealer recommends battery replacements & wants it done by them for "no problems" by other service stations. Dealer confirms damage of circuit boards but uses alternative names for me to pay. If the shoe fits, if it walks & talks like, then it is. Had to go to dealer in person for an update repeatedly & they offer no loaners. Even google confirms the recall based on the symptoms. If the car starts, windshield wipers don't work & it is not due to the windshield motor but the circuit board motor failure due to the water entered by the sunroof channels the recall confirms. The wipers not working due to no fault of mine is a safety issue. Dealer not acknowledging the need for the recall offers me no assurance this issue will not happen again, making it an ongoing concern. No warning lights, vehicle @ the dealer for repairs @ the urging of Smitty's & Hank May & dealer confirms symptoms.

    Source: NHTSA WEB SITE
  • 2017 MINI CLUBMAN
    - Peekskill, NY

    There is a defect in the vehicle that is associated with a pervasive design flaw, wherein a spring fails in the gearbox, preventing the car from showing as parked.

    Source: NHTSA WEB SITE
  • 2017 MINI CLUBMAN
    - Peekskill, NY

    Rear parking brake light in the bumper has caused a short and failed twice, after complete replacement of light assembly.

    Source: NHTSA WEB SITE
  • 2025 MINI COUNTRYMAN
    - Nolanville, TX

    Not even 2 months from vehicle being purchased had to replace 2 tires and then 5 months later tire comes completely of the axel while driving on a highway and caused an accident were vehicles was declared total

    Source: NHTSA WEB SITE
  • 2016 MINI COOPER CONVERTIBLE
    - Williamsburg, VA

    The Environmental Air Catalyst (EAC) Sensor on my 2016 MINI failed two years ago when I had only 25,000 miles on the car. (The car now has 30,200 miles on it; I do not drive it very much). NHTSA worked with MINI/BMW several years ago, and MINI extended a limited warranty for this sensor to 15 years/150,000 miles, but only for Cooper "S" models. Mine is not an "S". See Recall "S1 M01 05 20" The S has a BMW "B46M PZEV/SULEV " engine, which is covered by the extended warranty. My car - not the "S" model - has the BMW "B36M" engine. This is not covered by the extended warranty noted above. I have gone online and saw lots of complaints, as this appears to be a very common problem. A MINI dealer in Richmond, VA told me the same thing: the sensor fails, and you have to replace the entire radiator because the sensor is attached to it. I was quoted more than $2,000 to fix this problem. It seems to me that this defect is as common in the non "S" MINI Cooper's as it is in the "S" versions, and that MINI should extend the same warranty to vehicles with the B36M engines. Can you help?

    Source: NHTSA WEB SITE
  • 2019 MINI CLUBMAN
    - Springfield, MO

    The contact owns a 2019 Mini Clubman. The contact stated that while driving at an undisclosed speed, the message "Left Brake Light Malfunction" was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 66,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE