MINI Complaints

TL* THE CONTACT CALLED ON BEHALF OF A DAUGHTER WHO OWNS A 2014 MINI COOPER COUNTRYMAN. THE CONTACT STATED THERE WERE THREE AIR BAG WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED MINI OF ONTARIO LOCATED AT 1251 AUTO CENTER DR, ONTARIO, CA 91761, (909) 895-2925, AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS DIAGNOSED BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.*DT DEALER TOLD THE CONSUMER SEAT BOTTOM PROXIMITY SENSOR SYSTEM FAILURE WAS NOT PART OF THE RECALL. FAILURE CODES AS FOLLOWS: 93C3: ACSM/MRS: SEAT-OCCUPANCY DETECTOR, PASSENGER. 9434: FRONT PASSENGER SEAT OCCUPANCY - SHORT CIRCUIT OR OPEN CIRCUIT. 9435: FRONT PASSENGER SEAT OCCUPANCY - SHORT CIRCUIT OF OPEN CIRCUIT DUE TO MOISTURE. *JB

TL* THE CONTACT OWNS A 2020 MINI COOPER. THE CONTACT STATED THE WHILE DRIVING AT 55 TO 60 MPH, THE VEHICLE SUNROOF GLASS EXPLODED WITHOUT IMPACT. NO INJURIES WERE SUSTAINED. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE INSPECTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.

WARNING MESSAGE FOR SEAT BELT TENSION/AIR BAG MALFUNCTION AND BOTH LIGHTS ARE ON. THE VEHICLE HAS 40+ THOUSAND MILES ON IT, I AM A SECOND OWNER. THIS PROBLEM JUST STARTED ON MAY 29, 2020. NO ACCIDENTS FOR THIS VEHICLE. COST FOR REPAIR IS OVER $2000 AND SO FAR THERE'S ONLY RECALLS FOR 2008 CONVERTIBLE WHICH I TOTALLY DON'T UNDERSTAND. THIS LOOKS TO BE AN ONGOING PROBLEM WITH THE MINI AND NEEDS TO BE ADDRESSED DUE TO THE AIR BAGS BEING AFFECTED. I CURRENTLY HAVE NO PHOTOS BUT CAN READILY SUPPLY PHOTOS UPON REQUEST. THE SEAT BELT LIGHT/AIR BAG EMBLEM SHOWS ON THE DASH SCREEN WHEN ENTERING THE KEY WHILE STATIONARY, NO ONE IS SITTING IN THE PASSENGER SEAT WHEN THIS HAPPENS AND DOES NOT GO AWAY WHEN OCCUPIED. *TR

TL* THE CONTACT OWNS A 2012 MINI COOPER S COUNTRYMAN. THE CONTACT TOOK THE VEHICLE TO MINI OF ARLINGTON (2001 N COLLINS ST, ARLINGTON, TX 76011) FOR AN OIL CHANGE AND WAS INFORMED BY THE MECHANIC THAT THE WATER PUMP WAS FAILING AND NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

DRIVER SIDE FRONT DOOR FAILS TO OPEN WHEN STATIONARY. USING REMOTE AND/OR THE INTERIOR UNLOCK TOGGLE ALLOWS THE UNLOCK INDICATOR ON THE UPPER DOOR SILL TO POP UP; HOWEVER, NEITHER THE INTERIOR NOR EXTERIOR DOOR HANDLES, WHEN PULLED, OPEN THE DOOR. DRIVER MUST EXIT VIA WINDOW OR PASSENGER SIDE DOOR. ALL OTHER DOORS OPERATE IN A NORMAL FASHION. THIS HAPPENED INTERMITTENTLY FROM 2 MAY 2020 UNTIL 26 MAY 2020. CURRENTLY AS OF 26 MAY 2020, THE DOOR UNLOCK INDICATOR POPS UP OR DOWN WITH REMOTE OR INTERIOR TOGGLE, BUT FAILS TO OPEN WHEN INTERIOR OR EXTERIOR DOOR HANDLE IS PULLED. THIS IS A KNOWN DEFECT AND CAN BE IDENTIFIED ON VARIOUS WEBSITES. THOUGH THE YEAR AND MODEL MAY BE DIFFERENT THAN OURS, MANY PARTS ARE SHARED ACROSS MODELS AND YEARS. HTTP://FORUMS.PELICANPARTS.COM/MINI-DISCUSSION-FORUM/939545-DRIVER-DOOR-WONT-OPEN.HTML HTTPS://WWW.NORTHAMERICANMOTORING.COM/FORUMS/STOCK-PROBLEMS-ISSUES/187003-DRIVER-S-DOOR-WON-T-OPEN-FROM-INSIDE-OR-OUTSIDE.HTML HTTPS://WWW.MINI2.COM/THREADS/DRIVER-DOOR-STUCK-CLOSED-HELP.183918/ HTTP://WWW.PSMINI.ORG/FORUM/DRIVERS-DOOR-WONT-OPEN-FROM-INSIDE_TOPIC6265.HTML HTTPS://MINICOOPERFORUMS.COM/FORUM/2002-2006-MINI-COOPER-R50-11/MINI-COOPER-DOOR-WONT-OPEN-NOT-ACTUATER-3479/*DT*JB

TL* THE CONTACT OWNS A 2009 MINI COOPER S CLUBMAN. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED SHE WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE CONTACT'S SON HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH TOTAL ENGINE FAILURE. THE VEHICLE WAS THEN TOWED TO BMW OF HUDSON VALLEY (2068 SOUTH RD, POUGHKEEPSIE, NY 12601) WHERE THE DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED TO PAY 50% TOWARDS THE PART. THE FAILURE MILEAGE WAS 55,000.

AIR BAG PASSENGER LIGHT CAME ON AND STAYED ON. WINDOWS DOWN GO UP OR DOWN. TURN SIGNALS DON'T WORK. AC STOP WORKING. IT BLOWS OUT HOT AIR IN THE FRONT. A LOUD THUD NOISE HAPPENS ONCE IN A WHILE FROM THE BACK. SOMETIMES WON'T START LIKE IF THE BATTERY WAS DEAD. SOMETIMES ENGINE WON'T TURN OFF AND WILL RUN WITHOUT THE KEY IN THE IGNITION. I'VE ONLY HAD IT SINCE OCT 2019. *TR

VEHICLE WAS STATIONARY IN MY DRIVEWAY, WAS NOT STARTED AND WAS UNATTENDED, HAD NOT BEEN STARTED IN OVER A WEEK AND KEYS WERE NOT IN THE VEHICLES. THE VEHICLE SPONTANEOUSLY BURST INTO FLAMES WHICH BURNED THE ENGINE BAY AND FRONT END OF THE CAR BEFORE THE FIRE DEPT. ARRIVED AND EXTINGUISHED THE FIRE WITH FOAM. THE CAR HAD BEEN SITTING UNSTARTED FOR OVER A WEEK. I AM UNSURE OF WHAT CAUSED THE FIRE AND BECAUSE OF THE EXTENSIVE DAMAGE TO THE ENGINE BAY I COULD NOT DETERMINE WERE THE FIRE ORIGINATED. PERHAPS A PROFESSIONAL FIRE EXAMINER COULD DETERMINE THAT. I AM BLESSED THAT THIS DID NOT HAPPEN WHILE PARKED IN MY GARAGE BUT WAS SCARY. I JUST WANT THIS INCIDENT ON RECORD SO THAT OTHERS WHICH OWN THIS PARTICULAR TYPE OF VEHICLE CAN BE WARNED ABOUT THE POTENTIAL DANGERS. I HAVE OWNED THIS VEHICLE SINCE NEW AND HAD A COUPLE OF UPDATES DONE PER BMW SUCH AS THE TAILPIPES AND TIMING CHAIN IN THE ENGINE. I WAS NOT AWARE OF ANY ADDITIONAL RECALLS OR UPDATES BUT APPARENTLY THERE HAVE BEEN SOME INCIDENCES OF FIRES SUCH AS MINE WHICH I LEARNED ABOUT AFTER SEARCHING THE INTERNET TO SEE IF SIMILAR ISSUES HAD BEEN DOCUMENTED. I WILL ATTACH A FEW PICTURES FOR YOU TO HELP WITH YOUR ASSESSMENT. THANK YOU FOR YOUR TIME AND CONSIDERATION. I HOPE THIS INFORMATION WILL BE SOME HELP TO OTHERS IN PREVENTING A SIMILAR SITUATION. I THANK GOD NO ONE WAS INJURED OR PROPERTY DAMAGED OTHER THAN MY CAR. THE FIRE DEPARTMENT MADE A REPORT BUT IT DID NOT INCLUDE INVESTIGATING THE CAUSE JUST A RESPONSE TO A FIRE. *TR

TL* THE CONTACT OWNED 2016 MINI COOPER S. CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 40 MPH, WITHOUT WARNING AN SMOKE APPEARED ON THE FRONT PASSENGER SIDE UNDER THE HOOD. THE CONTACT STATED HIS WIFE PULLED TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE BEFORE THE WHOLE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE LOT AND DEEMED A TOTALED LOST. THE MANUFACTURER WAS CONTACTED AND SENT A FIELD INSPECTOR WHOM COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE DEALER MOTOR CITY MINI (29929 TELEGRAPH RD. SOUTHFIELD, MI 48034) WAS CONTACTED AND INFORMED THE CONTACT THAT FIRE WAS NOT COVERED UNDER THE WARRANTY. THE DEALER DID NOT INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMANT 41,000.

I HAVE A MELTED SOCKET AND EXPOSED WIRE FOR MY RIGHT HEADLIGHT BULB (HIGH/LOW BEAM MALFUNCTION ERROR). THE WHOLE HEADLIGHT IS CLOUDY WHICH I ASSUME IS FROM WHEN THE SOCKET MELTED/BURNED UP. I HAVE NO FUNCTIONING HEADLIGHT ON THE RIGHT SIDE, THOUGH THE TURN SIGNAL STILL WORKS. I DISCONNECTED THE BULB FROM THE SOCKET SO THAT IT DOESN'T KEEP BURNING. THERE ARE NO ISSUES WITH THE LEFT HEADLIGHT. BUT I DID HAVE THE RIGHT BRAKE LIGHT GO OUT LAST MAY (MAY 2019). MINI REPLACED THE BRAKE LIGHT ASSEMBLY FOR A MELTED LIGHT SOCKET, SO THIS IS THE SECOND MELTED SOCKET ON THIS VEHICLE. BOTH ON THE RIGHT SIDE.