MINI Complaints

THE FIRST IMAGE SHOWS A QUOTE FOR WORK THAT EDISON MINI STATED MY CAR NEEDS. THE SECOND IMAGE IS A SCREENSHOT I SAVED FROM THE INTERNET WHEN I RESEARCHED IF THE ISSUE WITH THE THE WATER PUMP IS A KNOWN ISSUE FOR MY YEAR AND MAKE OF MY CAR. IS THERE A WAY WHERE YOU CAN HELP ME TO GET THIS WATER PUMP ISSUE CORRECTED BY MINI, AT THEIR EXPENSE? MY CAR IS A 2012, 8 YEARS OLD AND I HAVE A MERE 77,000 MILES ON IT.

PURCHASED USED SUMMER 2018. IN FALL OF 2018, FRONT DRIVER-SIDE DOOR LATCH MECH. FAILED, PREVENTING DOOR FROM CLOSING. MECH WAS REPLACED BY DEALER. WINTER OF 2018 THE DRIVER-SIDE REAR AND PASSENGER-SIDE REAR LATCH MECHS FAILED. AGAIN, DOORS CANNOT BE SECURED WHEN THE MECH FAILS. DEALER REPLACED BOTH REAR DOOR MECHS.. ON APRIL 7 2020, PASSENGER-SIDE FRONT MECH FAILED, PREVENTING DOOR FROM BEING SHUT. TWO COMPLAINTS: WHY SO MANY FAILURES IN THE LATCH MECHANISM, AND WHY THE FAILURE MODE RENDERS THE DOOR UNABLE TO BE CLOSED OR LATCHED. VEHICLE CAN'T EVEN BE SAFELY TOWED WITH THE DOORS DISENGAGED FROM THE NADER PIN. WE USED NYLON RATCHET STRAPS TO SECURE THE DOORS SHUT WHILE TRANSPORTING IT FOR REPAIR. FIRST THREE LOCK MECHS FAILED WHILE VEHICLE WAS STATIONARY/PARKED. LAST FAILURE OR PASSENGER FRONT OCCURED AFTER VEHICLE WAS IN MOTION - LATCH DISENGAGED AND DOOR SWUNG OPEN WHILE MAKING LEFT TURN. ATTACHING FOUR IMAGES OF REMOVED FAILED LATCH MECH SHOWING MFR AND PART NO INFO

THE ELECTRIC AUXILIARY WATER PUMP FAILED AND CAUSED THE CIRCUIT BOARD TO OVERHEAT. IF THE CIRCUIT BOARD WERE TO OVERHEAT, IT CAN INCREASE THE RISK OF A FIRE. OTHER OBSERVATION: MISFIRE PRESENT AT SEVERAL CYLINDERS. INTAKE PORTS CARBONIZED.

TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT ATTEMPTING TO MAKE A TURN, THERE WAS AN ABNORMAL GRINDING SOUND COMING FROM THE STEERING COLUMN. THE CONTACT ALSO STATED THAT THERE WAS A POWER STEERING FLUID LEAK PRESENT. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MINI OF STEVENS CREEK LOCATED AT (4201 STEVENS CREEK BLVD, SANTA CLARA, CA 95051), AND DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.

TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT STATED THAT ON THREE OCCASIONS, THE MAT OCCUPANCY SENSOR ON THE FRONT PASSENGER'S SEAT WAS REPLACED DUE TO THE WARNING LIGHT BEING ILLUMINATED. THE VEHICLE WAS TAKEN TO MINI OF BIRMINGHAM LOCATED AT 2001 TOM WILLIAMS WAY, BIRMINGHAM, AL 35210, 205-267-4505. THE CONTACT WAS INFORMED THAT THE MAT SENSOR NEEDED TO BE REPLACED AT A COST OF $1,200. THE CONTACT WAS ALSO INFORMED THAT THE PART MAY ALSO BE AVAILABLE AT THE LOCAL JUNKYARD. THE MAT SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THE SEAT SHOULD BE REPLACED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAG SENSOR LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED. SOUTH BAY MINI LOCATED AT (18800 HAWTHORNE BLVD, TORRANCE CA) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

THERMOSTAST HOUSING REPLACEMENT AND WATER PIPE. COOLING SYSTEM NEEDS TO BE FLUSH. ENGINE REBUILD DUE OVER HEATING. OXYGEN SENSOR REPLACEMENT. TIMING CHAIN REPLACEMENT. THERMOSTAST REPLACEMENT.

TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT THE PASSENGER SEAT OCCUPANT WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE OC3 SEAT OCCUPANCY MAT. MINI OF STEVENS CREEK LOCATED AT (4201 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THERE WAS NO ASSISTANCE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000.

TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE OVERHEATED AND SMOKE BEGAN COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE WATER PUMP WAS REPLACED. AFTER THE REPAIR, THE POWER STEERING CEASED WITHOUT WARNING UPON STARTING THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) AS POSSIBLE CAUSE OF THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. MINI OF DES MOINES LOCATED AT (9900 HICKMAN RD, DES MOINES, IA 50325) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

PASSENGER AIRBAG 'OFF' WARNING LIGHT STAYS ON AT ALL TIMES EVEN WHEN SOMEONE IS SITTING IN THE SEAT.