MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 MINI COOPER S
    - SIMPSONVILLE, SC

    HIGH PRESSURE FUEL PUMP FAILED, MINI HAS ISSUED EXT WARRANTIES O THE 2009, 2001, 20012 MODELS BECAUSE OF THIS ISSUE BUT NOT THIS MODEL. CAR IS BELOW 100,000 MILES IF THESE YEARS HAVE PROBLEMS AND NOW I AM HAVING A PROBLEM SHOULD THE 2010 MODELS BE COVERED

    Source: NHTSA WEB SITE
  • 2012 MINI COOPER S COUNTRYMAN
    - TULAROSA, NM

    THE FRONT PASSENGER SEAT OCCUPANCY DETECTOR SENSOR FAULTS WHICH WERE COVERED IN RECALLS ON EARLIER MODELS ARE STILL A PROBLEM, YET NO LONGER COVERED FOR REPAIR. THIS SENSOR CONTROLS AIRBAG INFLATION DURING ACCIDENTS

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER
    - TOMBALL, TX

    TL* THE CONTACT OWNS A 2008 MINI COOPER. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT PULLED INTO A LEFT TURN LANE AS THE VEHICLE COMPLETELY FAILED. THE VEHICLE WAS TOWED TO MINI OF THE WOODLANDS (16675 I-45, CONROE, TX 77385, (936) 344-1258) WHERE IT WAS DIAGNOSED THAT THE DME (ENGINE COMPUTER) FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 58,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 MINI COOPER S COUNTRYMAN
    - COLORADO SPRINGS, CO

    CLUTCH SLIPPING, TAKING A LOT OF RPMS TO GET MOVING, LOT OF CHATTER ACCELERATING AROUND CORNERS (LIKE MAKING A TURN FROM OUT OF A DEAD STOP). STALLED OUT AT BUSY INTERSECTIONS, AND AT TRAFFIC SIGNALS ON HILLS, NEARLY CAUSING A FEW ACCIDENTS. BACKING UP INTO DRIVEWAY, JUST TRYING TO GET OVER THE CURB SLOPE WAS ENOUGH TO CAUSE A BURNING SMELL FROM THE CLUTCH. RESEARCH SHOWS THAT THE CLUTCH IN THIS MAKE/MODEL YEAR SUBJECT TO PREMATURE AND EXCESSIVE WEAR (ONLY 7 YRS AND 40K MILES ON THIS VEHICLE - BY CONTRAST, I ALSO DRIVE A VW 10 YEARS OLDER WITH TWICE THE MILEAGE, CLUTCH STILL WORKING PERFECTLY). REPAIR TECH REPORT STATES CLUTCH WORN DOWN TO THE RIVETS, FLYWHEEL HEAVILY SCORED - VEHICLE HAS NO HISTORY OF RACING OR EVEN HEAVY USE, IS ONLY A DAILY DRIVER ON A SHORT (3 MI.) COMMUTE.

    Source: NHTSA WEB SITE
  • 2015 MINI COOPER S
    - FORT PIERCE, FL

    TL* THE CONTACT OWNS A 2015 MINI COOPER S. WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR DRIVER'S SIDE TURN SIGNAL AND BRAKE LIGHTS DID NOT WORK AND THE 'MALFUNCTION REAR LIGHT CLUSTER' MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO BRAMAN MOTORCARS (561-465-8293, LOCATED AT 2901 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) WHERE THE REAR BRAKE CLUSTER AND THE TURN SIGNALS WERE REPLACED. THE TECHNICIAN ALSO DIAGNOSED AND REPLACED THE ENGINE MOUNT DUE TO AN OIL LEAK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,621.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 MINI COUNTRYMAN
    - SAN JOSE, CA

    VEHICLE'S SWITCH CONTROLLING HEADLIGHTS WAS LEFT IN THE "PARKING LIGHTS ON" MODE INADVERTENTLY (IT OPENED TERMINAL 15 PER MINI). CAR WOULD NOT START LESS THAN 12 HOURS LATER. MINI REPORTS THAT THIS "DAMAGED THE BATTERY BEYOND REPAIR" AND SAID IT WAS NOT SUBJECT TO WARRANTY REPLACEMENT BECAUSE THE USER HAD OPERATED THE SWITCH. IF THIS HAPPENED FOR MANY MINI OWNERS, PEOPLE WOULD BE STRANDED AND LEFT IN A DANGEROUS CONDITION. FURTHERMORE, THIS IS CLEARLY SOMETHING MINI IS CHOOSING TO IGNORE AND CLASSIFY AS USER ERROR WHEN IT IS A DEFECT. MINI CHARGED $600+ PLUS DOLLARS TO REPLACE THE BATTERY, REPROGRAM THE VEHICLE AND PHYSICALLY INSTALL THE NEW BATTERY. THE DEALER REP SAID HE HAS PERSONALLY SEEN 6 OTHER VEHICLES THIS YEAR ALONE WITH THE SAME PROBLEM.

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER
    - EUREKA, MO

    TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT STATED THAT THE CONTACT'S DAUGHTER INADVERTENTLY BUMPED INTO THE EXHAUST PIPE LOCATED ON THE REAR DRIVER'S SIDE OF THE VEHICLE. AS A RESULT, SHE SUSTAINED A SECOND DEGREE BURN TO THE RIGHT LEG WHICH REQUIRED MEDICAL TREATMENT. THE MANUFACTURER WAS NOTIFIED REGARDING THE INCIDENT AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 12V008000 (ENGINE, ENGINE COOLING). THE LOCAL DEALER WAS NOT INFORMED OF THE INCIDENT. THE FAILURE MILEAGE WAS 129,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MINI COOPER
    - CHATHAM, NJ

    EXHAUST VANOS SOLENOID FAILURE 06/12/2019. THIS IS A COMMON ISSUE TO MINI'S AND BMW'S THAT OCCURS ON A REGULAR BASIS WHICH INTERRUPTS THE POLLUTION CONTROL SYSTEM. BMW WHO MANUFACTURES THE PART HAS EXTENDED THE WARRANTY FOR THIS PART ON BMW'S TO 10 YEARS BUT HAS NOT YET ADDRESSED ALL THE ISSUES THAT MINI OWNERS HAVE HAD WITH THE PARTICULAR PART. THERE ARE TWO IN THE ENGINE AND THEY ARE IDENTICAL (INTAKE/EXHAUST) COST TO REPLACE IS OVER $500. WHY DOES BMW GET A REPLACEMENT AND MINI OWNERS HAVE TO PAY. THE CAR GOES INTO A LIMP MODE WHEN FAILURE OCCURS, SO STILL DRIVABLE BUT AT REDUCED POWER. THIS IS A COMMON ISSUE AND PREVALENT IN BOTH MINI FORUMS AND BMW FORUMS. THE WARRANTY SHOULD BE EXTENDED FOR MINI OWNERS PART # 11-36-8-610-388. IT IS A DEFECTIVE DESIGN BY THE MANUFACTURER.

    Source: NHTSA WEB SITE
  • 2017 MINI COOPER
    - MIAMI, FL

    TL* THE CONTACT OWNED A 2017 MINI COOPER. THE CONTACT STATED WHILE DRIVING 35 MPH, WHEN ANOTHER VEHICLE FAILED TO STOP AT A STOP SIGN AND IMPACTED THE FRONT PASSENGER SIDE OF HER VEHICLE. THE CONTACT STATED SHE WAS COLLIDED INTO A FIRE HYDRANT. THE AIR BAG DID NOT DEPLOY. THE CONTACT STATED THE PASSENGER FROM THE OTHER VEHICLE SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO IMPOUND LOT. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED AS OF YET. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *TR*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 MINI COOPER S
    - TAMPA, FL

    WHILE MOVING IN TRAFFIC AND ACCELERATING, THE FUEL PUMP CUT OUT AND THE ENGINE DIED, FORCING THE DRIVER TO MANEUVER IN TRAFFIC (COASTING) EVENTUALLY COMING TO STOP IN A LEFT HAND TURN LANE WHICH WAS THEN BLOCKED WITH THE DEAD VEHICLE. THOUGH THE VEHICLE WAS UNDAMAGED, THE POSSIBILITY OF A COLLISION EXISTED. RESEARCH INDICATES THAT MINIS FROM 2010-EARLY 2012 HAD SIMILAR PROBLEMS, RESULTING IN MINI USA EXTENDING THE WARRANTY ON THE FUEL PUMP TO 10 YEARS/ 120,000 MILES. VEHICLES PRODUCED ON OR AFTER 3/1/2012 (INCLUDING MINE) WERE FITTED WITH DIFFERENT EQUIPMENT. NO RECALL WAS CONDUCTED. MY CAR HAD 25,000 MILES ON IT WHEN THE FUEL PUMP FAILED.

    Source: NHTSA WEB SITE