MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 MINI COOPER
    - SOUTH LYON, MI

    TL* THE CONTACT OWNS A 2017 MINI COOPER. THE CONTACT CALLED ON BEHALF OF HIS WIFE AND STATED THAT WHILE DRIVING AT 20 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY BUT THE CONTACT MENTIONED THAT THE OTHER VEHICLES AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK AND NECK ACHES THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SALVAGED YARD WAITING TO BE DIAGNOSED BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 MINI COOPER S CONVERTIBLE
    - ST. LOUIS, MN

    TL* THE CONTACT OWNS A 2006 MINI COOPER S CONVERTIBLE. WHILE DRIVING 30 MPH, THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER WITHOUT WARNING. THE CONTACT MANAGED TO DRIVE HOME. MINI OF ST. LOUIS (40 SUNNEN DR, MAPLEWOOD, MO 63143, (314) 644-6464) STATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND REFERENCED NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

    Source: NHTSA WEB SITE
  • 2009 MINI COOPER CONVERTIBLE
    - FLUSHING, NY

    ELECTRICAL FAILURE SINCE DAY ONE BOUGHT CAR AS A PRE-OWN. PRIOR OWNER HISTORY SAME ISSUES AS ME. MY CAR ALMOST WENT ON FIRE, POOR PERFORMANCE , LEAKS AND LEAKS WITH NO RELOAD FROM $6,000+ REPAIRS. STILL LEAKING. SUSPECTED WATER DAMAGE CAUSING ELECTRICAL OR JUST FAULTY ELECTRICAL. BULBS GO OUT WHEN CAR NOT EVEN DRIVEN, CANOPY BROKE AT SERVICE DEPT AND THEY WON'T REPAIR FREE OF CHARGE. BATTERY DID NOT WORK AND ISSUES WITH KEY FOB RECOGNITION.

    Source: NHTSA WEB SITE
  • 2007 MINI COOPER S
    - HARRISON, MI

    PASSENGER SEAT MAT OCCUPANCY SENSOR/PAD HAS GONE BAD AGAIN AFTER THE RECALL.*DT SAFETY RECALL REPORT XXX-XXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

    Source: NHTSA WEB SITE
  • 2010 MINI COOPER S
    - LODI, CA

    THE HIGH PRESSURE FUEL PUMP HAD THE WARRANTY EXTENDED TO 10 YEARS OR 120000 MILES DUE TO FEDERAL EMISSIONS REQUIREMENTS ON ALL YEARS EXCEPT THE 2010. M01 01 16 [SI] JULY 2016 SHOWS THE 2011 AND 2012 AND A LETTER FROM MINI SHOWS 2007 -2009. NOBODY AT MINI CORPORATE UNDERSTANDS WHY THE 2010 WAS LEFT OUT, BUT ALL AGREE IT IS THE SAME PUMP AND I HAVE FOUND THOUSANDS OF COMPLAINTS ONLINE SAYING THE DEALER DID NOT HONOR THE WARRANTY BECAUSE IT WAS THE WRONG THE YEAR. THESE PUMPS FAIL AND THE VEHICLE FAILS EMISSIONS TESTING. THE PUMP IS 1300 DOLLARS PLUS LABOR AND CAN ONLY BE DONE AT THE DEALER.

    Source: NHTSA WEB SITE
  • 2016 MINI COOPER S
    - OAKLAND, CA

    TL* THE CONTACT OWNS A 2016 MINI COOPER S. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED ON A HILL OF A DRIVEWAY, FIFTEEN MINUTES LATER THE VEHICLE SHIFTED OUT OF PARK AND ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED THROUGH THE CONTACT'S GARAGE DOOR. THERE WAS NO POLICE REPORT FILED AND NO INJURIES REPORTED. THE VEHICLE WAS PARKED WITH THE EMERGENCY BRAKE APPLIED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 MINI COOPER
    - RIO GRANDE, PR

    TL* THE CONTACT OWNS A 2005 MINI COOPER. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING BECAME VERY DIFFICULT TO MANEUVER. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. ONCE RESTARTED, THE STEERING OPERATED NORMALLY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED APPROXIMATELY ONE AND A HALF MONTHS AND WAS GETTING WORSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 MINI COOPER S
    - SAN FRANCISCO, CA

    TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT EXPERIENCED INTERMITTENT POWER STEERING FAILURE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, MINI OF MARIN (5880 PARADISE DR, CORTE MADERA, CA 94925, (415) 887-2194) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 MINI COOPER S CLUBMAN
    - GAFFNEY, SC

    TL* THE CONTACT OWNS A 2012 MINI COOPER S CLUBMAN. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AND CAME TO A COMPLETE STOP, THE VEHICLE BEGAN MAKING HISSING AND POPPING SOUNDS. AFTERWARDS, THE ENGINE FAILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THERE WAS A BLOWN HEAD GASKET, A FRACTURED AIR FLOW SENSOR, AND SEVERAL OTHER FAILURES. CENTURY MINI (2930 LAURENS RD, GREENVILLE, SC 29607, (800) 430-0508) WAS NOTIFIED OF THE FAILURE AND PROVIDED A REPAIR COST ESTIMATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BY ANOTHER INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 62,000. *DT THE FREEZE CAP BLEW FOR SOME MYSTERIOUS REASON.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MINI COOPER S
    - DELRAY BEACH, FL

    PASSENGER SIDE AIRBAG SENSOR. LIGHT DOES NOT GO OFF. DEALER ADVISES THIS IS A KNOWN PROBLEM AND THEY EXTENDED WARRANTY ON IT FOR 10 YRS BUT DID NOT RECALL EVEN THOUGH THEY KNOW IT'S A DEFECT. WE PURCHASED OUR 2009 MINI IN OCT 2008 SO NOT COVERED BY THEIR EXTENSION. SHOULDN'T IT BE SINCE THEY ACKNOWLEDGE PROBLEM?

    Source: NHTSA WEB SITE