MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 MINI COOPER- SAN MARCOS, CA
TURBO CHARGER HAS SYSTEMATICALLY FAILED OVER THE LAST YEAR, WITH WORSENING EFFECTS. THIS CAUSES THE CAR TO AUTOMATICALLY GO INTO "LIMP MODE" AND CUTS POWER. THIS IS DANGEROUS FOR DRIVING ON THE HIGHWAY. THIS IS A COMMON COMPLAINT WITH MINI COOPERS WITH MANY, BUT NOT ALL YEARS RECALLED.
Source: NHTSA WEB SITE -
2015 MINI COOPER- BROWNSVILLE, TX
TL* THE CONTACT OWNS A 2015 MINI COOPER. WHILE DRIVING 35 MPH, THE CONTACT STOPPED AT A TRAFFIC LIGHT AND THE ENGINE SHUT OFF. THE CONTACT STATED THAT UNKNOWN WARNING INDICATORS ILLUMINATED AFTER THE FAILURE OCCURRED. AFTER MULTIPLE ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE VEHICLE WAS TOWED TO BMW OF SAN ANTONIO (LOCATED AT 15507 W IH 10, SAN ANTONIO, TX 78249, (210) 732-7121) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 37,816.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MINI COOPER- KEENE, NH
TL* THE CONTACT OWNS A 2008 MINI COOPER. WHILE DRIVING, THE PASSENGER AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO MINI OF BEDFORD (LOCATED AT 209 S RIVER RD, BEDFORD, NH 03110, (833) 785-4497) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPROGRAMMED. THE CONTACT ALSO WAS INFORMED BY THE TECHNICIAN THAT THE PASSENGER SEAT WOULD NEED TO BE REPLACED IF THEY REMOVED IT TO REPROGRAM THE AIR BAG SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MINI COOPER- LAS CRUCES, NM
THERMOSTAT & HOUSING PLUS WATER PUMP HAVE BEEN REPLACED. CAR STILL RUNS TEMPS IN EXCESS OF 230 BEFORE FAN WILL COME ON. I AM FEARFUL THE ENGINE MAY GET ON FIRE DUE TO HEAT AND THEREFORE, I AM NOT DRIVING IT. TOOK IT TO THE DEALER AND THEY REMOVED 2 RELAYS, ONE OF WHICH CONTROLLED THE ENGINE FAN. I REPLACED THE RELAY.
Source: NHTSA WEB SITE -
2014 MINI COOPER- EL CAJON, CA
HELLO, I AM THE ORIGINAL OWNER OF A 2014 MINI COOPER COUNTRYMAN PURCHASED NEW FROM IRVINE MINI, IRVINE CALIFORNIA, ON MY WAY HOME TO SAN DIEGO FROM THE PURCHASE THE REAR PASSENGER WINDOW STOPPED WORKING, I PULLED OVER CALLED THE DEALERSHIP AND WAS TOLD TO GO IN THE NEXT DAY FOR REPAIR, IT WAS REPAIRED THE NEXT DAY, ELECTRICAL FAILURE. 2014, NEXT WAS THE ENGINE WOULD STAY ON WHEN THE KEY WAS REMOVED, DEALERSHIP X 3 BUT THEY COULD FIND NOTHING, 2ND YEAR WAS DRIVING UPHILL CITY STREETS AND CAR LOST POWER, STARTING SMOKING, PULLED OVER AFTER RESTING CAR WAS DRIVABLE, DEALERSHIPS COULD FIND NOTHING WRONG, WE NEVER RECEIVED ANY NOTICE FROM OUR DEALERSHIP INFORMING US OF FAULTY TRANSMISSION. MY CHECK ENGINE LIGHT NEVER CAME ON BUT CAR STARTED LOSING POWER A FEW WEEKS AGO. I RECENTLY TOOK IT TO DEALER WHO TOLD ME THE TRANSMISSION HAS TO BE REPLACED, IT WASN'T A COMPUTER GLITCH AND THESE TRANSMISSIONS CANNOT BE SERVICED. WHAT DO I DO NOW?
Source: NHTSA WEB SITE -
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2003 MINI COOPER- DALLAS, TX
BOUGHT THIS CAR FOR 16 YR OLD DAUGHTER. STEERING WAS CUTTING OUT WHILE DRIVING TOOK CAR TO MINI OF DALLAS RECALL WAS DONE ON HARNESS, PUMP, COOLING FAN. NEXT WEEK NO STEERING AGAIN WHILE DRIVING TOOK CAR BACK. MINI STATED DRIVE BELT BROKE AND WAS REPAIRED FOR 260.00. 3 DAYS LATER WAS CALLED AT A 11:30 AT NIGHT MY DAUGHTER STATING THE STEERING HAD CUT OUT AGAIN. I DON'T WANT MY DAUGHTER IN THIS CAR OR ANYONE ELSE FOR THAT MATTER WHAT SHOULD I DO WITH THIS CAR.
Source: NHTSA WEB SITE -
2005 MINI COOPER S- DELRAY BEACH, FL
THE CAR WAS IN MOTION WHEN SUDDENLY THE STEERING WHEEL BECAME VERY HARD AND THE DRIVER LOST CONTROL, ALMOST CAUSING AN ACCIDENT. THERE HAS BEEN A RECALL FOR MINI COOPER S VEHICLES (15V-XXX SAFETY RECALL) INVOLVING THE ELECTRIC-HYDRAULIC POWER STEERING SYSTEM. THE RECALL INCLUDES 2002-2005 MODELS, AND EXTENDS THE WARRANTY UP TO 13 YEARS OR UP TO 150,000 MILES. OUR VEHICLE FALLS UNDER THOSE REQUIREMENTS, AND IS A 2005 MODEL AND HAS 69,751 MILES, YET WE WERE TOLD THAT THERE ARE NO EXISTING RECALLS FOR OUR VEHICLE, EVEN THOUGH WE SUSPECT THAT THE INCIDENT WE HAD INVOLVES THE HYDRAULIC STEERING SYSTEM.
Source: NHTSA WEB SITE -
2012 MINI COOPER COUNTRYMAN- WASHINGTON, DC
THE WATER PUMP IN THE CAR FAILED WITHOUT WARNING OR CHECK ENGINE LIGHT COMING ON, CAUSING IMMEDIATE OVERHEATING AND THE HEAD GASKET ON THE ENGINE TO BLOW. MINI REFUSED TO FIX THE CAR, AS THEY SAID IT WAS OUT OF WARRANTY, DESPITE THE FAULTY WATER PUMP BEING THE CAUSE OF THE OVERHEATING.
Source: NHTSA WEB SITE -
2013 MINI COOPER- SARASOTA, FL
TAKATA RECALL: THE WARNING LIGHT IS ALWAYS ON THE PAST 6 MONTHS SAYING MY AIRBAG ON PASSENGER SIDE IS NOT OPERATIONAL. MINI DEALERS WANT TO CHARGE ME $145 PLUS TO CHECK IF THE AIRBAG IS DEFECTIVE. DON'T THEY HAVE TO CHECK THIS AT NO CHARGE FOR ME? I AM VERY CONCERNED FOR MY PASSENGERS, BUT CANNOT AFFORD TO DO THIS.REPAIR SHOP SAID RF SEAT OCCUPANCY SENSOR NEEDS REPLACEMENT. COST $1082. ADVISED ME TO CHECK WITH YOU IF THAT IS COVERED BY MINI. ISSUE #2: HAD TO REPLACE ALL 4 FAULTY IGNITION COILS. SERVICED THROTTLE BODY. COST ME MANY $$$$
Source: NHTSA WEB SITE -
2004 MINI COOPER S- PUNTA GORDA, FL
ALL MODELS FROM 2005 ONWARD HAVE BEEN RECALLED, YET EARLIER MODELS HAVE THE SAME PROBLEMS WITH NON FUNCTIONING AIRBAGS. THE AIRBAG WARNING LIGHT IS ON CONTINUALLY, AND THERE ARE KNOWN PROBLEMS WITH WIRING, PRESSURE MATS AND CONNECTORS IN THESE VEHICLES. BMW IS INTENTIONALLY IGNORING THESE ISSUE. MY OWN PERSONAL VEHICLE HAS THIS PROBLEM AND AS A GOVERNMENT MANDATED SAFETY DEVICE I BELIEVE THAT EARLIER MODELS OF MINI COOPERS SHOULD BE INCLUDED IN THE RECALL!
Source: NHTSA WEB SITE