MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 MINI COOPER
    - NORTH ATTLEBORO, MA

    MY MINI COOPER FAILED EXTERIOR LIGHTS INCLUDING TURN SIGNALS, MARKER LIGHTS, AND HAZARD LAMPS. MINI COOPER FOOTWELL MODULE OEM R56 GEN2 FAILED LIGHTING ON EXTERIOR LIGHTS.

    Source: NHTSA WEB SITE
  • 2012 MINI COOPER
    - AUBURN HILLS, MI

    HANDBRAKE HARNESS NOT ROUTED AS DESIGNED. FROM THE PICTURE YOU CAN SEE THE HARNESS NOT INSIDE THE CLIP. THIS MAKES THE HANDBRAKE HARNESS SHORT FROM POINT TO POINT. WHICH WILL LEAD TO MY REAR PASSENGER SIDE BRAKE ALWAYS ON. AND ALSO, IT WILL CAUSE A SERIOUS SAFETY ISSUE IF I WANT TO USE MY HANDBRAKE TO STOP MY VEHICLE. THE FORCE APPLIED ON PASSENGER SIDE IS WAY MORE THAN DRIVE SIDE ( IT WAS INSTALLED CORRECTLY ) . AND IT MAY LEAD MY PASSENGER SIDE HANDBRAKE WIRING HARNESS BROKEN ( BECAUSE OF THE INCORRECT ROUTING ) I FOUND IT OUT WHEN MY BRAKE LIGHT IN ON. MY FRONT BRAKE STILL WORKING FOR ANOTHER 1100 MILES WHILE MY REAR BRAKE SENSOR TELL ME I NEED TO CHANGE MY BRAKE . WE CHANGE THE REAR PASSENGER BRAKE AND FOUND OUT ITS DIFFICULT TO CLIP THE HANDBRAKE WIRING HARNESS TO RIGHT HOLE. THEN WE TRACK THE WIRING DONE. IT'S SHOCKS ME . THE ROUTING IS 100% INCORRECT. YOU CAN SEE THE CORRECT HANDBRAKE HOLE IS EMPTY.

    Source: NHTSA WEB SITE
  • 2018 MINI COOPER
    - FORT LAUDERDALE, FL

    FEBRUARY 21, 2019 I WAS PULLING INTO A PARKING SPACE AND THE BRAKES TEMPORARILY FAILED. WHEN I PUMPED THEM A SECOND TIME THEY CAME TO A STOP, HOWEVER BY THEN THE CAR AND I HAD GONE OVER A HEDGE AND SIDE SWIPED A TREE. BMW NORTH AMERICA COULD NOT FIND ANY WARNING ON MARCH 11, 2019 WHEN THEY REVIEWED THE SYSTEMS, NO WARNINGS AT ALL, NO AIR BAGS DEPLOYED. I WAS TURNING IN TO A FAMILIAR PARKING LOT AT A SLOW SPEED.

    Source: NHTSA WEB SITE
  • 2012 MINI COOPER COUNTRYMAN
    - PEMBERTON, MN

    DRIVING ON HWY AND MY CAR WOULDN'T ACCELERATE NO WARNING LIGHTS WENT OFF ON THE CAR SO I PULLED TO THE SIDE OF THE ROAD AND HAD IT TOWED TO A SHOP THAT SAID THAT THERE WAS SOME SORT OF COOLANT LEAKAGE AND A MALFUNCTION OF THERMOSTAT SO THE ENGINE OVER HEATED. THEY WANTED TO CHARGE ME 10,000 TO FIX IT AND THE WARRANTY THAT I BOUGHT FOR 2999.00 DID NOT WANT TO COVER THE COST. SO THE SHOP CHARGED ME 1500.00 TO TAKE THE HEAD APART AND I HAD TO TOW IT BACK HOME WHERE IT SITS IN MY DRIVE WAY.

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER S
    - HOMOSASSA, FL

    AT 32000 MILES AN OIL LEAK WAS NOTED ON THE GARAGE FLOOR. THE FOREIGN CAR REPAIR SHOP TROUBLESHOT THE LEAK. FINAL OUTCOME: REPLACE SUPERCHARGER ASSEMBLY, VACUUM BRAKE BOOSTER PUMP AND INTAKE MANIFOLD GASKET. TOTAL COST $3,014.78 FOR A VEHICLE THAT HAS A TRADE-IN VALUE OF LESS THAN $5,000. THE FOREIGN CAR EXPERT WAS AMAZED THAT THE TURBO HAD TO BE REPLACED WITH SUCH LOW MILEAGE.

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER S CONVERTIBLE
    - LOVELAND, CO

    TL* THE CONTACT OWNS A 2005 MINI COOPER S CONVERTIBLE. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WAS FAULTY. MINI OF LOVELAND (4055 BYRD DR, LOVELAND, CO 80538, (970) 292-5020) WAS NOTIFIED OF THE FAILURE, BUT A DIAGNOSTIC APPOINTMENT WAS NOT SCHEDULED. THE DEALER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM EXTENDED WARRANTY PROGRAM: SI M32 02 15 (STEERING AND WHEEL ALIGNMENT). AN INDEPENDENT MECHANIC DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 MINI COOPER
    - MELVILLE, NY

    TL* THE CONTACT OWNS A 2015 MINI COOPER. THE CONTACT STATED THAT THE BRAKE SENSOR WARNING INDICATOR ILLUMINATED, BUT THERE WAS NO BRAKE FAILURE. THE VEHICLE WAS TAKEN TO HABBERSTAD BMW (945 E JERICHO TURNPIKE, HUNTINGTON STATION, NY 11746) WHERE IT WAS DIAGNOSED THAT THE BRAKE SENSORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALSO CONTACTED AND DECLINED TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. *TT *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 MINI COOPER
    - PANAMA CITY, FL

    THERMOSTAT HOUSING FAULT CODE CAME ON WHILE DRIVING. 2014 MINI COOPER HARDTOP MODELS HAVE A RECALL. MY VIN # DOES NOT. PLEASE INVESTIGATE THIS AND INITIATE A RECALL FOR MY VIN.

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER S
    - COLUMBUS, OH

    WHILE DRIVING AT HIGHWAY SPEED ON I-71 N & N. BROADWAY EXIT IN COLUMBUS, OHIO ON MARCH 1, 2019 THE TIMING CHAIN BROKE AND CAUSED COMPLETE ENGINE FAILURE AND BENT ALL VALVES AND CYLINDER HEAD AND VALVES RESULTING IN $8821.97 IN DAMAGE TO MY ENGINE. THE CAUSE OF THE TIMING CHAIN FAILURE IS DUE TO THE PRINCE/PSA ENGINE DESIGN AND MANUFACTURING DEFECT ADMITTED TO IN THE CLASS ACTION LAWSUIT KNOW AS JOSHUA SKEEN AND LAURIE FREEMAN V. BMW OF NORTH AMERICA, L.LC. UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY CIV. NO. 2:13-CV-1531-WHW-CLW. BMW DECLINED TO REPLACE MY ENGINE UNDER THE EXTENDED WARRANTY AGREED TO IN THE SETTLEMENT AGREEMENT OF THE ABOVE CITED ACTION. ALL AFFECTED VEHICLES SHOULD HAVE BEEN RECALLED AND MY ENGINE FAILURE COULD HAVE EASILY CAUSED LOSS OF LIFE. MY VEHICLE IS ONE OF THE CLASS VEHICLES, R56 N14 ENGINE PRODUCED BETWEEN 2006 THRU 2010. THIS IS A PRODUCT LIABILITY SAFETY CLAIM THAT IS NOT SUBJECT TO ANY STATUTORY/WARRANTY TIME LIMITATION. ALL CLASS VEHICLES SHOULD BE RECALLED DUE TO THE LOSS OF LIFE AND SAFETY RISKS. DO NOT WAIT FOR LOSS OF LIFE TO ENFORCE THE LIABILITY OF BMW FOR THEIR FAILURE TO SELF REPORT THE DESIGN DEFECT AND FAILURE TO VOLUNTARILY RECALL ALL AFFECTED VEHICLES.

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER S
    - COLUMBUS, OH

    TL* THE CONTACT OWNS A 2008 MINI COOPER S. WHILE DRIVING 60 MPH, THE TIMING CHAIN FRACTURED, CAUSING A COMPLETE ENGINE FAILURE. ALL THE VALVES AND CYLINDER HEADS WERE BENT. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SHOULDER EVEN AFTER THE VEHICLE LOST ALL POWER. THE VEHICLE WAS TOWED TO THE DEALER (MIDWESTERN AUTO GROUP, 6335 PERIMETER LOOP RD, DUBLIN, OH 43017, (614) 889-2571 WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED AT A COST OF OVER $8,000. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS PROVIDED A CLAIM NUMBER. THE MANUFACTURER DID NOT ASSIST WITH THE WARRANTY OR RECALL,S BUT OFFERED TO PAY $2,000 TOWARDS THE REPAIR COST. THE OFFER WAS GOOD FOR SIX MONTHS. THE FAILURE MILEAGE WAS 70,674.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE