MINI Complaints

PURCHASED VEHICLE NOVEMBER 2017. CAR WAS PARKED AND WHEN I STARTED ENGINE THERE WAS A LOUD NOISE. I TOOK IT IMMEDIATELY TO MINI COOPER SERVICE. WAS TOLD THE PASSENGER SIDE ENGINE MOUNT HAD COLLAPSED AND IT HAS ALSO CAUSED DAMAGE TO THE HEAT SHIELD FOR THE TURBO. HOW IS THIS POSSIBLE? NO SIGNS OR PRIOR PROBLEMS. MY MAINTENANCE HAS ALWAYS BEEN UP TO DATE. WHEN IT HAPPENED THE VEHICLE WAS PARKED, HEARD THE RADDLEING.

I HAVE A 2013 MINI COOPER ONLY 59K MILES ON IT AND THE ENGINE LIGHT CAME ON. I TRIED USING THE OBD MACHINE TO TURN IT OFF BUT IT WON'T TURN OFF. I HAVE P052B AND P013C CODES.CHECK ENGINE LIGHT COMES ON AND OFF RANDOMLY.

OCCASIONALLY THE STEERING OVER MY MINI COOPER S IS BECOMING VERY HARD. IT SEEMS LIKE THE POWER STEERING IS FAILING. THE CAR THEN CAN ONLY BE STEERED WITH A LOT OF DIFFICULTY. I CAN NO LONGER RISK TO HAVE MY DAUGHTER OR WIFE DRIVE THIS CAR. I CHECKED THE STEERING FLUID AND IT IS AT OPTIMAL LEVELS. IT USUALLY HAPPENS AT LOWER SPEED, BUT I HAVE NOT DRIVEN IT ON THE FREEWAY SINCE THIS ISSUE STARTED TO APPEAR.

POWER STEERING FAILURE - INTERMITTENT AND DURING MOTION, MINI DEALERSHIP PROVIDED RECORDS THAT THE CLAIM WAS CLEARED WITH # AND MILEAGE, BUT THIS IS FALSE INFORMATION IF STILL COVERED BY NHTSA # 15V660000. ORIGINAL RECALL # THAT WAS ENTERED IN THE "REPAIR HISTORY" FROM MINI THAT NEVER OCCURRED IS M320215. THANK YOU

WHEN ADJUSTING THE DRIVER AND PASSENGER SEATS, THE AIRBAG LIGHT ILLUMINATED. AFTER RESEARCHING ONLINE, I CONDUCTED TROUBLESHOOTING. I VERIFIED THAT THE WIRING HARNESSES AND CONNECTORS FOR THE AIRBAG SENSORS UNDER BOTH SEATS HAD COME LOOSE, AND CERTAIN WIRES DE-PINNED. THE CAR WAS RUNNING, AND PARKED WHEN THIS OCCURRED.

DOOR HANDLES WILL NOT WORK. CAR HAS ONE LOCKED UNABLE TO OPEN AND ONE UNABLE TO CLOSE. SECOND TIME HAVING TO REPLACE THEM IN 3 YEARS (ABOUT 18 MONTHS EACH TIME) VERY UNSAFE AND UNABLE TO DRIVE. HAPPENS WHEN OPENING AND CLOSING DOORS.

SIMPLY PUT, MY SHIFT CABLE DETACHED FROM THE TRANSMISSION. I WENT FROM 1ST TO 2ND TO NEUTRAL TO STOP AT THE END OF MY DRIVEWAY TO LOOK BOTH WAYS BEFORE PULLING ONTO THE ROAD TO NO SHIFT CAPABILITIES WHATSOEVER. LUCKILY IT HAPPENED AT THE END OF MY DRIVEWAY AND NOT ON THE HIGHWAY WHERE I NORMALLY DRIVE TO GET TO WORK. I MANAGED TO POP THE LOOP END BACK IN PLACE, BUT FEAR IT MAY FALL OFF, AGAIN. DEALER WANTED 1K TO REPLACE SHIFT CABLES/HARDWARE. TWO CABLES IN MY SITUATION...

THE VIN [XXX] IS NOT RECOGNIZED ON NHTSA OR SAFECAR WEBSITE. MANUFACTURER AND DEALERSHIP HAVE MY OLD ADDRESS (NOT PROVIDED BY MYSELF) IN THEIR SYSTEM. GENERAL HELPLINE REPRESENTATIVES TOLD ME TO CONTACT MANUFACTURER. MANUFACTURER REFERRED ME TO DEALERSHIP. I CALLED YOUR GENERAL NUMBER AGAIN LAST WEEK AND THE WOMAN DISPARAGED ME AND LAUGHED AT ME. NO ONE WILL HELP ME FIX THIS SAFETY (COMMUNICATION) CONCERN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA INFLATORS" I NOTICE A BURNING SMELL INSIDE MY VEHICLE WHICH I REPORTED TO THE DEALER. THEY STATED "THEY COULDN'T FIND ANYTHING. THEN I WOULD DEPART FROM MY CAR WITH THE WINDOWS UP SUNROOF CLOSED AND LOCK IT I WOULD RETURN THE WINDOWS WOULD BE ALL THE WAY DOWN AND TOP UP. THIS TOOK PLACE AGAIN ON 3/6/19.

PASSENGER OCCUPANCY SENSOR IS MALFUNCTIONING LEADING TO THE PASSENGER AIRBAG BEING DISABLED WHILE IN MOTION. A PERSON SITTING IN THE PASSENGER SEAT TRIGGERS THE AIRBAG SENSOR WARNING AND DISABLING OF THE AIRBAG. WHILE THE PERSON IS SITTING IN THE PASSENGER SEAT, THE WARNING CAN COME ON AND OFF, AND THE ERROR DOES NOT OCCUR WHILE THE SEAT IS UNOCCUPIED. THE OCCUPANCY SENSOR MAT NEEDS TO BE REPLACED YET IT IS NOT AVAILABLE TO BE SOLD SEPARATELY AND REQUIRES REPLACING OF THE ENTIRE SEAT CUSHION (COST PROHIBITIVE) AND IS NOT COVERED UNDER WARRANTY. THE 2012 MINI COOPER MODEL IS NOT COVERED BY THE MINI RECALL FOR THE SAME EXACT ISSUE WHICH HAS AFFECTED THOUSANDS OF VEHICLES.